Scale Sessions
It’s long been known that internet users don’t usually dig too deep when looking for something. In fact, research shows that more than 99% don’t even venture beyond the first page of Google! And with AI-driven search tools becoming increasingly influential, business leaders are now challenged to master their digital identities across new platforms….
Latest
Business Services
Leverage Data-Driven Tools and Local SEO for Maximum Search Engine Rankings
As businesses continue to navigate the digital landscape, data-driven tools are more crucial than ever for effective SEO strategies. Understanding and implementing the proper SEO practices can make a significant difference with evolving algorithms and competitive markets. Given that 75% of users never scroll past the first page of search results, this statistic underscores…
Articles
Committing to Strategic Marketing Can Help Companies Fix What They Often Get Wrong
Digital marketing has dominated for some time now but many companies still struggle with identifying and implementing the most effective strategies to foster growth. Of course, constant evolution of consumer behaviors and digital landscapes have continuously made this challenge even more pressing. Businesses naturally want to invest in successful marketing outcomes, and oftentimes it…
Latest
PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…
Latest Scale Sessions - Season 1
Business Services
Leverage Data-Driven Tools and Local SEO for Maximum Search Engine Rankings
As businesses continue to navigate the digital landscape, data-driven tools are more crucial than ever for effective SEO strategies. Understanding and implementing the proper SEO practices can make a significant difference with evolving algorithms and competitive markets. Given that 75% of users never scroll past the first page of search results, this statistic underscores…
Committing to Strategic Marketing Can Help Companies Fix What They Often Get Wrong
Digital marketing has dominated for some time now but many companies still struggle with identifying and implementing the most effective strategies to foster growth. Of course, constant evolution of consumer behaviors and digital landscapes have continuously made this challenge even more pressing. Businesses naturally want to invest in successful marketing outcomes, and oftentimes it…
