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Bruce Shirey

Associate Director Payments & Strategy CCC Intelligent Solutions
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Navigating Complex Commerce and Payment Models

The world of payment and unified commerce contains a variety of complex business processes, risks, compliance standards, and so much more.

Senior Vice President of Business Solutions at Amaryllis, Bruce Shirey, joins host Tyler Kern to talk about navigating this complex landscape.

Shirey wanted to provide a deeper insight into the arena of payment facilitation. One successful payment facilitator, or PayFac, is Shopify. They did not start out as a PayFac. Originally, Shopify was a merchant eCommerce software platform. Shopify became a fully registered PayFac, and now 61% of their revenue is from payments.

Shirey said some companies are too focused on technology and not on the processes and regulations in the payment world. He said that companies should really identify the true objectives the company is trying to accomplish. Shirey thinks that companies typically underestimate requirements, length of time for registration and certification, and the cost of becoming a payment facilitator.

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The grocery store industry has seen online ordering options gain tremendous momentum in the wake of the COVID-19 pandemic. Bruce Shirey, SVP of Business Solutions at Amaryllis, said the pandemic sped up the adoption of online grocery ordering and other home delivery programs at an accelerated rate. “In a 90-day snapshot beginning with March 2020, […]

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