OEMs vs Third Party Providers: What’s the Difference?

Any business, large or small, has a data center and internal network. These networks require maintenance. Most companies hire service providers responsible for channel alliances, but in fact, there is another way…and it’s cheaper. Enter Reliant Technology.

Our guest today, Mike Steiner, Director of Technical Services with Reliant Technology, broke down this complex system with over 16 years of experience in manufacturing.

OEMs (Original Equipment Manufacturer) have typically been the point of contact for provider partnerships. On today’s podcast we focused on the key differences between Reliant Technology, a third party provider, and OEMs, learning about client stories and case studies that explain why OEMs are not the only way.

Using a “hybrid maintenance strategy,” Steiner explained what sets Reliant Technology apart. He carefully explained the inverse relationship between OEMs and a third party approach.

“The more market share the brand has…the more parts there are on the open market,” he said, explaining how the price goes down as demand rises.

“Because we are a third party provider we have all the skill sets that you would expect for the data center work that we do,” Steiner said, explaining why Reliant Technology is fully capable of the task at hand. Additionally, Reliant Technology is a smaller organization, allowing for more flexibility and a personal feel and approach.

Steiner divulged where he sees the future of third party providers going, elaborating on why he believes there will be more adoption over time, and why people will be more open to building solutions out of used gear.

For the latest news, videos, and podcasts in the Software & Electronics Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!
Twitter – @TechMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

team
How Cross-Team Collaboration Becomes the Difference Between Failure and Recovery
January 29, 2026

In modern software organizations, success is often measured by what happens when carefully laid plans suddenly unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-risk moments where even a small oversight can threaten months of work. When failures strike at these critical junctures, teams are forced to move beyond playbooks and into…

Read More
salesforce
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
January 29, 2026

In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…

Read More
AI adoption strategy
Field Service Growth Depends on Leading With People, Not Just Technology
January 29, 2026

Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…

Read More
commercial leadership
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
January 28, 2026

The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…

Read More