Why Quality Is the Cheapest Thing to Send Your Customers
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Customer Obsessed: AMAG Technology Puts Customers at the Core of Everything
April 2, 2025
AMAG Technology’s customer-obsessed approach drives every decision the company makes. Through teamwork and strong leadership, AMAG is dedicated to making every customer interaction memorable and impactful. The customer experience remains at the heart of everything the organization does.
Customer Obsessed: Listening, Learning, and Innovating for You
April 2, 2025
At AMAG Technology, being customer-obsessed means always prioritizing the needs of the customer. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions that genuinely support customer success. Customer insights drive AMAG Technology’s innovation, ensuring the development of the most effective and impactful…
Smarter Video Security with Symmetry CompleteView
April 2, 2025
In today’s fast-evolving security landscape, intelligent video management is no longer a luxury—it’s a necessity. AMAG’s Symmetry CompleteView Video Management System rises to meet this demand with a powerful, scalable solution that adapts to organizations of any size. Designed with open architecture and user-friendliness at its core, the system offers seamless integration and effortless deployment….
Introducing Symmetry Connect: Automating Physical Identity and Access Management
April 2, 2025
In today’s fast-paced, security-conscious environment, managing who has access to what—and when—is more critical than ever. That’s where Symmetry CONNECT Identity Management by AMAG comes in, offering a powerful, streamlined solution for physical identity and access management (PIAM). With growing compliance demands and increasingly complex workforces, organizations need tools that can automate onboarding, simplify credentialing,…
Additionally, representing quality every time leads to cost savings. DigiTech Founder and Owner Patric Coldewey joined this episode of Print Precision to share his thoughts on quality and its fiscal impact,“From my experience, quality is the cheapest thing you can do. High-quality every time, all the time. Thinking everyone wants a cheap sign isn’t true,” Coldewey said.Printers are more advanced than ever, and the right equipment is what turns out quality every time. That’s how to win the long game, according to Coldewey.“The goodwill that quality builds equals return business. The problem is thinking it’s ‘good enough’ for the application. That’s not a formula that’s working right now,” Coldewey noted.
A mentality of the output being average isn’t going to lead to success. After all, most people don’t remember average. They do remember high-quality. Many print companies believe that the only way to cut costs is by diminishing the quality. Coldewey said it’s a fallacy and that his customers that are all-in on quality are reaping the benefits.
The commitment to quality in every job drives revenue generation and offsets other costs. First, companies are more likely to retain customers and get repeat business. Second, with happy customers and word of mouth, marketing costs can be more impactful. After all, if an organization invests ad dollars to convert a customer who receives a sub-par product, all that money will be for naught.
Meeting customer expectations includes many elements, but quality is at the top, and there’s no substitute for it.
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