Security Operations Improvements Will Come Via Worker Empowerment

Barco Banner ad

 

The security industry can harness technological tools to optimize workflows and to help further enhance operational efficiency. Much of that can come via retooling, and educating, the labor force to enhance operations within security and control centers. 

In an episode of MarketScale’s premier roundtable discussion show, Experts Talk, previewing major trends for ISC West 2024, Dan Gundry, host of MarketScale’s “NOC Your SOCs Off,” elaborated on the idea of using technology to empower workers and also improve data flow, which is a crucial strategy for industries aiming to boost performance. Ultimately, the goal is to ensure that all components within these systems function interactively to improve security operations outcomes.

“Tools for tool’s sake or software for software’s sake is not improving the operation, making you more efficient, providing better data. So you’re arming your guards and your deployed people into those spaces with the best information that’s available to them so they’re safe and they can affect their job. That’s where it all boils down to,” Gundry said.

Article by Alexandra Simon.

Follow us on social media for the latest updates in B2B!

Image

Latest

skilled trades mentorship
Why Leadership Without Humanity Is Failing Today’s Workplace
March 24, 2026

As the world faces historic labor shortages, an increase in burnout, and record-high turnover, organizations are confronting a leadership reckoning. In May 2024, Gallup found that more than 50 percent of U.S. employees were actively searching for new jobs or watching for openings. Taken together, these trends signal a clear and growing breakdown in…

Read More
Joint Commission 360
Understanding Joint Commission 360 Standards: What They Mean for SPD Teams (Part 2)
March 23, 2026

Healthcare teams today are feeling the pressure to move beyond last-minute compliance and instead build processes that work consistently every day. That shift is especially clear in sterile processing departments (SPDs), where the Joint Commission 360 model is redefining what “survey readiness” really means. With patient safety directly tied to instrument quality—and studies consistently…

Read More
teacher
Building the Next Generation of Educators Through Apprenticeship Pathways and Workforce-Aligned Training
March 23, 2026

Teacher shortages aren’t exactly a new headline—but lately, they’ve started to feel a lot more urgent. In some places, schools have gone years without enough fully trained teachers in the classroom, exposing real flaws in how we prepare and retain educators. Add in the rising cost of becoming a teacher and training models that haven’t…

Read More
Joint Commission 360
Understanding Joint Commission 360 Standards: What They Mean for SPD Teams (Part 1)
March 17, 2026

For a long time, compliance in healthcare was tied to the survey cycle. Now, that model is shifting. With the introduction of Joint Commission 360, organizations are being asked to demonstrate continuous performance—not just preparedness. As patient safety comes under increasing scrutiny, The Joint Commission is moving toward an approach built on real-time data, traceability,…

Read More