Building Management

ISC West 2024
View episode

As the International Security Conference & Exposition West 2024 (ISC West) concludes, the security industry has once again proven its dynamic nature, evolving with the increasing integration of physical and digital security solutions. This year’s event, the largest converged security trade show in North America, hosted in Las Vegas, showcased over 750 brands, including…

facilities departments
View episode

As facilities departments grapple with the urgent need to decarbonize buildings—a sector responsible for 37% of global CO2 emissions—the convergence of digital technology and strategic retrofitting emerges as a pivotal pathway. Integrating Schneider Electric’s technology-first approach with ASHRAE’s latest ANSI/ASHRAE/IES Standard 100-2024 for existing buildings underscores a holistic strategy to meet science-based climate targets….

Business Services

experts discuss the Baltimore bridge and supply chain
View episode

As one of the busiest ports in the United States continues to grapple with the aftermath of the Francis Scott Key Bridge collapse, the ripple effects on global supply chains are profound and widespread. The tragic incident not only disrupted local operations but has also spotlighted vulnerabilities in supply chain resilience globally.  The bridge,…

View episode

In addition to the financial markets teetering on the edge of uncertainty, the release of March’s Producer Price Index (PPI) numbers has stirred a mix of curiosity and concern. Coming off a February report that saw wholesale costs spike to its highest rate in five months, this latest update has financial analysts and economists…

b2b content creation
View episode

Is storytelling in B2B sales an art or a science? Perhaps the art of sales is in the storytelling, and telling that story to make an impact is the science. In the fast-paced world of B2B sales, the convergence of content creation and performance skills is no longer a novelty but a necessity. As…

CPI Report
View episode

The battle to reign in the economy continues in 2024. Inflation continues to be top of mind as the first Consumer Price Index (CPI) report of 2024 was released this month. According to the report, Americans experienced a 3.4% increase in the cost of living compared to the beginning of 2023. The numbers…

Education & EdTech

Experts Talk K-12 EdTech Leadership Priorities
View episode

As we navigate the evolving landscape of K-12 education, the role of technology, as well as K-12 edtech leadership has never been more pivotal. Especially in the era of K-12 education post-pandemic, how has this influx of technology solutions for everything from curriculum management, to hybrid learning, to quiz gamification, to AI-supported learning, impacted…

chronic absenteeism
View episode

Chronic absenteeism in U.S. schools has notably increased, with about 14.7 million students, or 29.7%, missing at least 10% of their school days during the 2021-2022 academic year, a significant rise from pre-pandemic levels. This issue, impacting student learning and performance, stems from a variety of causes including transportation issues and personal circumstances. To…

Energy

Grid modernization
View episode

The power grid is in for an exciting era of improvement as it embraces Industry 4.0 and mass digitalization. That doesn’t mean modernization isn’t a tough ride. As the grid grapples with blackouts and shut-offs, one thing is clear: The U.S. needs to modernize its aging grid and embrace technologies that make better use…

energy infrastructure
View episode

If the expected surge in power demand is anything to go by, the U.S. power grid could be in trouble. Fueled by clean energy projects and a massive shift towards electric vehicles by 2030, it’s clear the grid could face major strain — and even blackouts. Unfortunately, the U.S. has already faced such disasters:…

safe infrastructure
View episode

As the world grapples with the dual challenges of climate change and energy security, nuclear energy emerges as a pivotal solution, sparking a global dialogue on its accelerated adoption and the development of innovative, safe infrastructure. Amidst increasing environmental concerns and the quest for energy independence, countries and companies worldwide are making strategic commitments…

Engineering & Construction

cold & self-storage construction
View episode

The industry doesn’t need tea leaves to determine the leading cold & self-storage construction trends in 2024; they only need to listen to the experts. The self-storage sector, adapting to changing demands and a cooling housing market, has become a resilient performer in real estate, with trends showing a shift towards stability and a…

Food & Beverage

Aldi's massive expansion Experts Talk Roundtable
View episode

Grocery chain Aldi recently announced plans to add 800 new stores in the U.S. within five years, focusing on the Northeast, Midwest, western U.S., and Southern California, with a debut in Las Vegas. In the Southeast, Aldi’s massive expansion plans include converting a whopping 400 Winn-Dixies and Harveys locations into Aldi stores, starting with about…

AI and robotics
View episode

The QSR (quick service restaurant) industry is undergoing a significant transformation driven by AI and robotics automation advancements. Among those leading the charge, Domino’s Pizza is launching its own strategy for evolving its operations and customer service ecosystem to take advantage of robotics, AI-powered software, and more proactive tools that elevate the Domino’s experience….

Healthcare

View episode

Retail healthcare is an uncertain slice of the U.S. healthcare industry, being defined by both recent strategic retreats and bold expansions which have sparked crucial discussions about the future of primary care services within the retail sector. The most recent news that shocked the industry was the shuttering of Walmart Health, Walmart’s 51 health…

AI and Value-Based Care
View episode

In the evolving landscape of healthcare, the intersection of AI and value-based care has emerged as a pivotal strategy to enhance patient outcomes, reduce costs, and support healthcare professionals. This approach, emphasizing the quadruple aim of better access, lower costs, higher quality, and workforce support, is increasingly relevant in today’s high-stress healthcare environments. Geoffrey…

healthcare cybersecurity
View episode

Recent cyberattacks on healthcare institutions have thrust cybersecurity from a back-office concern to the forefront of the healthcare industry’s agenda. A significant breach at Change Healthcare disrupted essential services, underlining the vulnerability of healthcare networks to such threats and the dire consequences for patient care. Government and industry responses have stressed the importance of…

decentralized at-home care
View episode

Decentralized At-Home Care in the U.S. is pivotal towards achieving equitable healthcare outcomes. Through the ability to leverage advancements like 5G to enhance service delivery and accessibility, this model, emphasizing at-home care, is emerging as a cornerstone for a more efficient and patient-centric approach, addressing the disparities inherent in traditional healthcare settings. As part…

value-based care in 2024
View episode

The healthcare landscape is transforming, with artificial intelligence (AI) playing a pivotal role in advancing value-based care in 2024. Precision medicine, a cornerstone of VBC (value-based care), is being scaled up through innovative technologies, enabling healthcare delivery organizations to provide more individualized care by analyzing detailed aspects of a person’s health and environment. Despite…

Hospitality

hotel owners and operators
View episode

As the hospitality industry anticipates AAHOACON 2024, a pivotal gathering, hotel owners and operators find themselves on the cusp of transformative change. The industry, Having weathered the storm of pandemic-driven shifts, faces a landscape dotted with daunting challenges and unprecedented opportunities. Innovations in technology, shifting market dynamics, and evolving consumer expectations are sculpting a…

hospitality industry experts talk 2024
View episode

The hospitality industry is on the brink of transformation as it faces 2024 and technology is going to be a major factor in that change. Last year’s challenges, including the muted growth in the U.S. hotel market, have paved the way for innovative strategies to enhance hotel performance. Where did 2023 leave the hospitality…

Industrial IoT

Edge Computing Smart Cities Experts Talk
View episode

As cities globally accelerate their transformation into “smart cities,” the integration of a capable computing ecosystem to complement smart city initiatives has become an important part of smart city success. How critical will edge computing be in that ecosystem, and in the facilitation of today’s and tomorrow’s smart city projects, especially with where smart…

future of smart cities
View episode

How is technology transforming to meet the future of smart cities head-on? Helsinki, Riyadh, and Shanghai offer a glimpse into this evolution, each adopting unique strategies powered by cutting-edge technology. Helsinki’s smart city blueprint intertwines technological innovation with societal and environmental objectives, creating a hub for collaborative innovation. Riyadh’s ambitious project, a partnership between…

spatial computing
View episode

Spatial computing, Wi-FI, and other technology advancements are bringing the promise of connected living to new and exciting possibilities. Smart cities are becoming a reality in urban development, driven by technologies like 5G, AI, IoT, and blockchain. These advancements promise to transform urban living into greener, more efficient, and inclusive spaces, addressing challenges like…

Pro AV

View episode

Welcome back to Experts Talk. I’m your host for today, Ben Thomas. In addition to hosting shows like Pro AV Today, I also lead MarketScale’s integrated technology vertical. Today’s episode is a bit different as I’ve taken the reins to discuss one of my favorite events, InfoComm, which is happening next week. For those unfamiliar,…

Mission-critical technologies
View episode

The aging U.S. power grid is grappling with surging power demand. More industries are digitalizing and in turn adding layers of service, infrastructure, and data analytics relying on heavy electricity generation; it’s clear the U.S. power grid is in for a tough ride. Even just looking at the adoption of consumer and commercial electrical…

Apple Vision Pro
View episode

Apple Vision Pro, the latest entrant in the mixed-reality headset market, has quickly become a focal point for developers and users, boasting over 1,000 apps designed to harness its unique spatial computing capabilities. Despite its hefty price tag of $3,499, reviews of the device hail it as the best mixed-reality headset available, albeit a…

AV market verticals
View episode

After a somewhat disappointing 2023 in the Pro AV industry, look for several AV market verticals to lead the way to a successful 2024. In a recent report by AVIXA, the Pro AV Sales Index (AVI-S) for December 2023 showed a promising increase, ending the year at 60.4, a figure close to the previous…

View episode

The demand and implementation of advanced AV technologies is creating a rise in complexities for critical control rooms. In effect, this is gradually shaping the professional AV industry and this year, the several AV markets are expected to see growth. Chris Carver, the US Coordinator at ICCRA, provided some explanation into the challenges and…

Retail

Retail Marketing Gamification Experts Talk
View episode

Retail marketing is undergoing a transformation driven by the experience economy, pushing brands to innovate with engaging and interactive customer experiences. Gamification is at the forefront of this movement, offering a dynamic way to enhance customer loyalty and drive revenue. As brands explore unique loyalty programs, immersive on-site marketing, and in-store pop-up experiences, the question…

brick-and-mortar store resurgence
View episode

What’s behind the recent brick-and-mortar store resurgence? Could it be that big box stores recognize the one-of-a-kind shopping experiences that can occur in person? Finding unique ways to capitalize on those in-store experiences may lead to a brighter future for retail. Big box stores are reasserting the importance of their physical presence, continuing to…

Online-to-Offline tracking
View episode

In the dynamic landscape of retail, Google’s impending phase-out of third-party cookies in 2024 marks a pivotal moment, urging brands and retailers to rethink their marketing strategies with a focus on improving online-to-offline tracking. This significant shift, discussed in depth on the latest episode of Experts Talk hosted by Daniel Litwin, Voice of B2B…

social commerce
View episode

As we enter 2024, the Western social commerce sector is undergoing a significant transformation. In the United States, around 36% of internet users are now participating in social buying, with platforms such as TikTok, Instagram, and Meta at the forefront. This sector is projected to reach a market value of $100 billion by 2025. This…

Experts Talk: Navigating 2023's Holiday Retail Supply Chain Challenges
View episode

In the dynamic world of retail, the holiday season is a litmus test for the industry’s adaptability and resilience. With the rise of e-commerce and changing consumer behaviors, retailers face the challenge of balancing inventory management, fulfillment strategies, and technological integration. A recent surge in online shopping, coupled with fluctuating consumer trends, has put…

Sciences

space economy
View episode

Tourism, increasing commercialization, technology innovations, and sustainable operations will all play a critical role in the 2024 space economy. The space industry witnessed remarkable achievements and ambitious plans in 2023, setting the stage for an even more dynamic 2024. A record-breaking 207 successful orbital launches in 2023, with the U.S. leading the charge with…

Software & Technology

AI accelerator development
View episode

In an era where energy costs are skyrocketing and data privacy concerns are paramount, AI accelerators are emerging as a game-changing technology. This discussion, a clip from a full episode of MarketScale’s Experts Talk roundtable series, delves into the transformative potential of AI accelerators in enhancing on-device computing for AI workloads, offering significant cost…

AI accelerators
View episode

The realm of artificial intelligence is rapidly advancing, underscored by the development and deployment of AI accelerators from top players. These accelerators are at the forefront of a technology revolution, offering unprecedented computational power to handle complex AI workloads. As businesses across sectors increasingly rely on AI for operational efficiency and innovation, the importance…

cybersecurity defenses
View episode

In an era where cyber threats loom larger and more sophisticated, the urgency to bolster national cybersecurity defenses has never been more critical. With government watchdogs highlighting gaps in performance measures and cost assessments, and recent breaches underscoring vulnerabilities in critical infrastructure, the stakes are high. How can the U.S. align its cybersecurity strategies…

cybersecurity standards
View episode

Recent calls from Federal IT leaders for the Cybersecurity and Infrastructure Security Agency (CISA) to implement stricter cybersecurity standards and enhance collaboration have given rise to a pressing question: How can sectors of critical infrastructure effectively shield themselves from the growing wave of cyber threats through actionable and enforceable cybersecurity practices? Drawing on his experience…

AI tools
View episode

The future of AI Tools, content ownership, fair use, business practices, and copyright laws could all depend on a legal battle that is shaping up to be one of the most important of the twenty-first century. In a landmark lawsuit, the New York Times has sued OpenAI and Microsoft, alleging copyright infringement by using…

intellectual property in the AI era
View episode

In the wake of The New York Times’ lawsuit against OpenAI and Microsoft for allegedly using its content without compensation, the media industry faces a pivotal moment in defining the value of its intellectual property in the AI era. This legal action underscores a growing concern: How should media outlets be compensated for the…

Sports & Entertainment

fan engagement
View episode

Fan engagement is up in the NFL; it’s high time College Football joined the party. The NFL marked an unprecedented achievement in the 2023-2024 season by securing 93 of the top 100 most-watched TV broadcasts in the US, a feat not matched by any other sport. This surge in popularity underscores the NFL’s crucial…

Transportation

real-world asset tokenization Experts Talk
View episode

In an evolving digital landscape, the mass investment in real-world asset tokenization, or RWA tokenization, is leading as one of the most exciting and world-shaking movements in tech. Opening up endless possibilities for leveraging blockchain networks to represent firm ownership rights of physical assets as onchain tokens, this advent of onchain asset ownership is…

cost engineering
View episode

Could cost engineering emerge as a pivotal strategy for U.S. automakers striving to enhance the affordability of electric vehicles (EVs)? Facing significant challenges in production profitability and consumer affordability, manufacturers like Ford and Tesla face increasing pressure from aggressive pricing from Chinese competitors. As these financial pressures mount, highlighted by recent loss reports,…

experts discuss the state of rideshare and gig economy industries
View episode

The bustling world of rideshare and gig economy, such as Uber, Lyft, and DoorDash, has allowed convenience to hit the roads. However, safety has emerged as a growing concern. Late last year, a DoorDash driver in Washington D.C., narrowly escaped death after being shot in the back. And it was not an isolated incident…

Soundbites

View episode

In today’s diverse marketing landscape, brands face the challenge of engaging with different strategies that cater to varied customer bases. This requires not only different technologies but also distinct day-to-day marketing operations. So, how should brands approach these multifaceted strategies? Is it better to focus on one, consider them all in a big picture, or…

retail personalization and gamification
View episode

In the ever-evolving retail landscape, staying ahead means embracing innovative strategies. This clip from a recent edition of Experts Talk explores the dual power of personalization and gamification in transforming customer experiences. Retailers today are harnessing the magic of personalization, tailoring experiences to individual preferences, and boosting customer satisfaction. Simultaneously, gamification injects fun and engagement…

permissionless and permissioned blockchains Experts Talk clip
View episode

The logistics industry is at a crossroads, exploring the best ways to implement real-world asset (RWA) tokenization. This transformative approach promises to enhance visibility and achieve supply chain goals. As the sector grapples with the decision between permissionless and permissioned blockchains, the stakes are high: the right choice could revolutionize efficiency and security across…

tech divide baltimore bridge collapse
View episode

In today’s rapidly evolving technological landscape, the divide between companies with advanced tech capabilities and those lagging behind is widening. This growing tech divide significantly impacts their ability to respond to supply chain disruptions, a crucial factor in maintaining business continuity and efficiency that’s even more pronounced as supply chain resilience is increasingly defined…

View episode

In the wake of the recent Baltimore Bridge collapse, the logistics and supply chain sectors are once again under intense scrutiny. This disaster poses significant questions about the robustness of current supply chain systems and the ability for the whole chain to respond to supply chain disruptions, especially given the past decade’s persistent challenges,…

View episode

In the rapidly evolving landscape of AI computing, the focus has shifted towards addressing the energy and power usage challenges, particularly at the edge. This pressing issue mirrors the struggles faced by mobile device computing, where power consumption and battery life are critical concerns. The industry is now compelled to adapt its AI use…

View episode

In a rapidly evolving technological landscape, the discussion around AI accelerators is heating up. This timely analysis comes as industry leaders and researchers explore the incredible potential of on-device AI, which promises to transform computing by reducing reliance on cloud infrastructure. As the debate continues, key experts weigh in on the future of AI accelerators…

AI in real-world applications
View episode

The AI industry is at a pivotal moment where the successful deployment of AI in real-world applications hinges on a delicate balance of software, hardware, intelligence, and applications. The race to harness AI’s full potential intensifies, with AI accelerators playing a crucial role in supporting heavy-compute applications or facilitating intense AI learning and training….

tailored AI accelerators
View episode

The AI industry is experiencing a significant infrastructure expansion to support a wide array of AI applications. This development, driven by the need for tailored AI accelerators, ensures the swift delivery of sophisticated services and applications. As major players like Microsoft, Google, and Amazon race to market with their offerings, the core question…

heterogeneous computing
View episode

The tech landscape is rapidly evolving, with the importance of heterogeneous computing coming to the forefront. This concept and the push for an open ecosystem are revolutionizing how developers approach AI compute. The news highlights the shift towards allowing developers to focus on use cases without aligning solutions with the underlying hardware, a…

View episode

With the increasing demand for powerful data center compute capabilities, data centers are at the forefront of driving the need, development, and purchase of AI accelerators. This surge is influenced by the expanding role of AI in business operations, creating a critical demand for advanced hardware solutions. How are data centers shaping the…

tech-driven synchronization
View episode

Post-COVID, the domestic supply chain landscape received unprecedented alignment and coordination, primarily through tech-driven synchronization of technological advancements. This trend addresses the critical need for rapid adjustment capabilities among logistics partners and government entities, as highlighted by recent events like the Baltimore Bridge collapse. How is technology enabling this newfound tech-driven synchronization and…

investments in AI accelerators
View episode

Investments in AI accelerators are a critical component in the race to harness the power of generative AI. As businesses increasingly adopt generative AI, there’s a significant “catch-up” phase in developing purpose-built AI computing accelerator hardware. This surge in demand has led to confusion and challenges within the AI computing landscape. Industries must…

Supply chain management
View episode

The supply chain industry has long been a battlefield of the unexpected, where disruptions, both minor and significant, are a commonplace challenge. However, the landscape of how these disruptions are perceived and managed has evolved dramatically. Dr. Piyush Shah, Assistant Professor of Supply Chain Management at the Florida Gulf Coast University, notes that while the…

Supply chain reforms
View episode

The recent collapse of the Baltimore Bridge has sparked a significant conversation about the vulnerabilities within our national supply chain infrastructure. Dr. Piyush Shah, Assistant Professor of Supply Chain Management at Florida Gulf Coast University, points to this event as a critical wake-up call, highlighting systemic weaknesses that demand immediate attention and action. This incident…

Aftermath of the Baltimore Bridge collapse
View episode

The recent collapse of the Baltimore Bridge has triggered a flurry of concerns regarding the local economy and its integration into the national supply chain. This incident has not only affected immediate transportation and logistics but also posed long-term challenges for Baltimore’s role as a critical port node in domestic and international trade. As…

View episode

In the aftermath of the Baltimore Bridge collapse, many predicted a significant upheaval in global supply chains that could echo the disruptive impacts of past logistical crises. The bridge, a crucial conduit for maritime traffic, has been inoperable for over a month, yet the fallout from the Baltimore Bridge collapse has not fully materialized…

data sharing and GIS Integration
View episode

Data sharing and GIS integration are revolutionizing utility asset management, enabling unprecedented collaboration and efficiency between utility companies and telecommunications providers. As these entities increasingly share critical infrastructure, the need for robust, data-driven strategies to monitor and maintain these assets becomes paramount. This integration facilitates precise asset health monitoring, enhances preventive maintenance, and…

public and private LTE networks
View episode

As the demand for more robust and resilient power grids intensifies, utilities increasingly combine public and private LTE networks. This strategic shift is essential for meeting the complex requirements of modern power grids and ensuring reliable energy distribution. The collaboration between telecommunications companies and utility providers is now more critical than ever to…

LTE Networks in Grid Modernization
View episode

As the utility sector pushes towards grid modernization, a pressing question arises: Why should carriers provide low-cost LTE networks for monitoring new devices in the grid, and why is it crucial for utilities to avoid deploying a multitude of disparate network solutions? This inquiry is especially pertinent given the rapid evolution of smart grid…

View episode

As the global push towards sustainable energy practices intensifies, utility companies face the monumental task of modernizing their grids to accommodate new technologies and increasing demand. The challenge lies not just in the adoption of new technologies but in choosing the right network solutions that align with their specific modernization goals.  How can utility…

utility industry monitoring bandwidth optimization
View episode

With the utility industry gradually changing, a significant focus has been placed on modernizing the energy grid to accommodate more sophisticated data capture and sharing capabilities. This shift is driven by the need to optimize bandwidth and improve the efficiency and reliability of power delivery, especially in light of increasing demands such as electric…

Clean energy goals in the utility industry
View episode

As nations and communities aggressively pursue clean energy targets, utilities find themselves at a pivotal crossroads of innovation and responsibility. These ambitious objectives are far more than aspirational—they herald a transformation in the operation of energy systems, incorporating inherently intermittent renewable sources such as solar and wind. This evolution prompts essential questions about whether…

View episode

Putting the world of utility management in focus, the maintenance of infrastructure assets plays a critical role in ensuring reliable service delivery. Recent discussions have highlighted a significant gap in how utilities monitor and manage these assets, particularly those parts that are not immediately visible or measurable. As utilities increasingly rely on a blend…

View episode

The global energy grid is seeing increased demand as renewable energy sources, electric vehicles (EVs), and battery storage systems become increasingly integrated into our daily lives. This shift has highlighted the urgent need for modernization strategies that can accommodate such dynamic changes. With a growing trend towards a decentralized energy landscape, the complexity behind…

Charlie Nobles talks grid edge
View episode

The concept of the “grid edge” in the world of energy management is undergoing quite some transformation right now. Traditionally defined by the boundary of metered electricity delivery, the grid edge is now seen as a broader and more complex interface that includes not just the meter, but also behind-the-meter technologies and upstream elements…

Smart grid monitoring
View episode

The rapid advancement of smart grid technologies has ushered in an era where smart grid monitoring and managing energy distribution have become pivotal for utility companies. However, despite significant advancements, a critical gap remains in visibility from the feeder to the meter, often resulting in inefficiencies and vulnerabilities within the grid. This gap underscores…

View episode

Recent trends in the automotive industry are indicating that there’s a significant pivot towards electric vehicles (EVs), driven by global sustainability goals and technological advancements. As nations around the world race to dominate the growing EV market, the United States faces a crucial challenge: building a robust, domestic EV supply chain. From mining rare…

buying electric vehicles
View episode

The global competition in the electric vehicle (EV) sector is intensifying and U.S. manufacturers are focusing on innovative strategies just to stay ahead. The key to achieving this effort is educating consumers about the benefits of EVs and fostering collaborations between industries and governments. These initiatives aim to make EVs more accessible and affordable,…

Cost savings in energy management
View episode

In an era where environmental sustainability aligns with economic incentives, commercial entities are increasingly turning to electric vehicle charging and battery storage solutions. This shift is not merely about adopting greener technologies but is also driven by the potential for substantial cost savings in energy management. As companies grapple with the complexities of energy…

View episode

Global emphasis on sustainability is intensifying and both consumers and industries alike are looking toward electric vehicles as a viable alternative to traditional combustion engines. As a result, the electric vehicle (EV) market is now critical. However, the competitiveness of EVs hinges significantly on strategic pricing and effective supply chain management—especially concerning battery production,…

battery technology for electric vehicles
View episode

This rapid growth and use of electric vehicles (EVs) is not just revolutionizing the automotive industry; it’s poised to transform how we store and use energy on a grand scale. As companies like Tesla demonstrate the viability of EVs through advanced battery technology, a significant technological spillover into grid-level energy storage is beginning to…

View episode

The electric vehicle (EV) revolution continues to gain momentum, and naturally the spotlight intensifies on the crucial issue of finding EV charging stations and the broader state of EV charging infrastructure. Against the backdrop of increasing EV adoption and growing concerns regarding range anxiety, the urgency to address these challenges is a pressing matter….

US OEMs
View episode

As the electric vehicle (EV) market continues to expand, US original equipment manufacturers (OEMs) face significant challenges in reducing manufacturing costs to remain competitive. With growing global competition, particularly from countries like China that benefit from massive subsidies and a fresh industrial slate, the urgency for US manufacturers to adapt has never been more…

EV OEMs
View episode

In the wake of a global push towards sustainable transportation, the United States finds itself at a critical juncture in the electric vehicle (EV) industry. With increasing pressure to compete internationally, the need to educate consumers on the benefits of EV adoption and foster inter-industry and public-private alliances on best manufacturing practices has never…

profitability challenges
View episode

Recent fluctuations in Tesla’s quarterly earnings and a general moderation in the growth of electric vehicles (EVs) in the U.S. market have raised concerns about the profitability challenges facing the EV industry. Despite an initial explosive growth, the increase in market share is showing signs of slowing down. These shifts occur amidst a broader…

View episode

Electric vehicles (EVs) are shifting from a niche market for early adopters to a mainstream consumer choice. With this new trend, manufacturers face the daunting challenge of how to lower costs while simultaneously improving the affordability and profitability of these vehicles in the U.S. market. This shift necessitates a deep dive into the complex…

electric vehicle production
View episode

As global attention continues to focus on sustainable transportation, the electric vehicle (EV) sector is increasingly seen as a vital part of the transition away from fossil fuels. Historically, the automotive industry has shown a pattern where initial high costs of new technologies gradually decrease as production scales and processes improve. This trend is…

electric vehicle industry
View episode

As the electric vehicle (EV) industry continues to expand, a pressing issue emerges regarding the diversity of EV models available compared to conventional vehicles. With over 250 conventional vehicle models available, consumers have a wide array of options that align closely with their specific transportation needs. However, the EV market in the United States…

View episode

As we advance through 2024, the hotel industry stands at a crossroads where technology and personal touch converge to redefine the guest experience. In an era dominated by digital transformation, hotels are not only adopting innovative technologies but are also enhancing the traditional, personalized service that guests cherish. This synthesis of the old and…

hotel operators experience tech challenges
View episode

Hotel operators striving for efficiency often grapple with a myriad of challenges, particularly with integrating technologies into their operations seamlessly. This struggle stems from the historical sluggishness in adopting technological advancements, which has resulted in a disjointed array of solutions. But as hotels strive to enhance efficiency, reduce costs, and ensure staff buy-in amidst…

hotel app services
View episode

App services are reshaping the hospitality landscape even as many hotels are slow to adopt it. But ensuring that hotels maintain a human touch while integrating easy-to-use apps into their service offerings is still very much a priority. There is a high demand for seamless guest experiences, but hoteliers have to come to terms…

View episode

The hospitality industry has been on a relentless quest to enhance guest experience while optimizing operational efficiency. This endeavor has increasingly relied on integrating technology into everyday processes. This trend has accelerated in the wake of the pandemic as businesses seek to minimize human contact without sacrificing service quality. The shift towards digital solutions in…

gig-based staffing solutions
View episode

In the current economic climate, hotel owners and operators constantly seek ways to balance rising costs and maintain high-quality guest experiences. One effective strategy is embracing gig-based staffing solutions. This approach mitigates the financial strain caused by traditional staffing methods and provides the flexibility required to adapt to fluctuating demands. Sarah Dandashy, a…

Calvin Tilokee, CEO and Creative Director of Revpar Media, talks AI chatbot
View episode

AI continues to permeate the hospitality industry as they increasingly turn to AI chatbots to enhance customer service. However, this move towards digital assistants comes with its own set of challenges, particularly in maintaining the quality of interactions to ensure they meet brand standards and customer expectations. With the stakes high for customer satisfaction…

Calvin Tilokee, CEO and Creative Director of Revpar Media, discusses ROI is for hotels
View episode

Return on investment (ROI) remains the principal compass in the hospitality industry and in guiding new investments for hotel owners and operators. As costs escalate within the increasingly competitive environment, the focus on maximizing returns is crucial. As businesses grapple with economic uncertainties and shifts in consumer behavior, the spotlight turns to investments that…

operational technologies
View episode

As the hospitality industry continues to embrace digital transformations, hotels are increasingly deploying new operational technologies designed to enhance efficiency and guest satisfaction. However, the transition is not always seamless. Staff, particularly in critical roles such as housekeeping, often struggle to adapt to these innovations, which aren’t always intuitive. This challenge highlights a crucial…

View episode

The world is emerging from the constraints of the pandemic and travel habits and consumer expectations have noticeably shifted, reshaping the hotel and hospitality industry landscape. Americans, in particular, are not only returning to travel but are increasing the frequency of their trips, reflecting a robust rebound in leisure and business travel experiences. This…

third-party
View episode

Recent cyberattacks targeting healthcare organizations have highlighted critical vulnerabilities in their third-party partnerships and underscored the necessity of stringent cyber hygiene practices. As these institutions grapple with the dual challenges of maintaining patient care and protecting sensitive data, the importance of a comprehensive cybersecurity audit becomes ever more apparent. This need to safeguard patient…

Rise in grocery costs
View episode

In the face of global economic shifts, grocery prices have continued to escalate, climbing by 21% over the last three years, outstripping the overall inflation rate of 18% for the same period. This trend persists even as general inflation shows signs of cooling, presenting a paradox that affects consumers and retailers alike. The ongoing…

Cybersecurity Challenges in healthcare
View episode

Healthcare organizations face significant hurdles in maintaining strong and secure cybersecurity measures as tech evolves. Some of that is due to aging network infrastructures and high costs of essential software, which have created complex cybersecurity challenges. As healthcare continues to rely increasingly on digital solutions for patient care, the stakes for securing these systems…

cybersecurity challenges
View episode

In today’s increasingly digital world, the healthcare sector faces significant cybersecurity challenges, necessitating urgent and sophisticated responses. The recent draft guidance issued by the FDA on cybersecurity for medical devices highlights a critical juncture for the industry: the need to implement and scale best practices in cybersecurity is more pressing than ever. As healthcare…

View episode

Cybersecurity has emerged as a critical issue in telecommunications and healthcare—two industries intertwined as essential services. With both sectors recognized as critical infrastructure, the consequences of cyber attacks can be far-reaching, impacting everything from individual privacy to national security. While recent regulatory changes are aiming to tighten security protocols, it also raises questions about…

Cybersecurity Risks and patient risks in healthcare
View episode

The current digital transformation reshaping healthcare is standing out not only for its rapid adoption of technology, but also for the unique challenges it’s facing in balancing its cybersecurity risks and patient risks. Healthcare systems increasingly rely on interconnected technologies and AI, but the stakes of maintaining tight security measures are incredibly high now….

cyber hygiene
View episode

The digital transformation of healthcare organizations has significantly increased reliance on software and medtech devices, weaving a complex web of interdependencies in their supply chains. This shift raises critical vulnerabilities as highlighted by infamous incidents like the SolarWinds breach, underscoring the urgency for enhanced cyber hygiene practices. With recent executive orders pushing for better…

cyber risk management in healthcare
View episode

In an era where digital dependencies are integral to healthcare operations, cyber risk management in healthcare requires addressing the big events and attending to the small ones. This urgent need to address and mitigate cyber vulnerabilities was a key discussion point during a MarketScale Experts Talk discussion on continued cybersecurity threats in healthcare. The…

healthcare cybersecurity
View episode

As healthcare institutions increasingly digitize their operations, the vulnerability of their networks to cyber breaches has highlighted the urgent need for robust cybersecurity measures. A recent Experts Talk discussion on cybersecurity risks in healthcare explores the pivotal role of network segmentation in fortifying these efforts. With patient data and healthcare service continuity at stake,…

big box retailers
View episode

As the retail landscape continues to evolve, big box retailers are increasingly focusing on transforming their spaces to cater to the experience economy. This shift comes as studies reveal that consumers are seeking more than just products; they desire immersive experiences that enhance their shopping journeys. The integration of advanced technologies such as virtual…

health data
View episode

The healthcare industry faces a rising wave of cyberattacks, highlighting the critical urgency to fortify cyber defenses. These breaches threaten the integrity and availability of essential healthcare services and sensitive health data, intensifying the need for robust cybersecurity measures. This urgency is partly driven by the complex nature of healthcare technologies and the limited cybersecurity…

digital augmentations
View episode

The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store…

experiences
View episode

In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the…

small retailers
View episode

As big-box retailers like Walmart and Target continue to expand their physical storefronts, small business retailers are carving out a niche by integrating deeply with their local communities. These local shops, unlike their gigantic counterparts, are leveraging their brick-and-mortar presence to enhance community ties and foster local economies. While large retailers invest in blending…

View episode

One of the many topics of ISC West 2024 was how the industry could overcome the strategic challenge of managing and safeguarding the massive amounts of data collected from facility monitoring devices. Cathal Walsh, the Vice President and Chief Security Officer at Guidepost Solutions, engages deeply with this issue and offered insights on refining…

View episode

New companies are facing more and more challenges in the security industry as sales cycles are experiencing lengthier times. One of those reasons is due to the complexity of the security industry itself, along with the unique and special business models every new company will come in with. But there is a solution to…

AI and Value-Based Care
View episode

In the evolving landscape of healthcare, the intersection of AI and value-based care has emerged as a pivotal strategy to enhance patient outcomes, reduce costs, and support healthcare professionals. This approach, emphasizing the quadruple aim of better access, lower costs, higher quality, and workforce support, is increasingly relevant in today’s high-stress healthcare environments. Geoffrey…

cybersecurity standards
View episode

Recent calls from Federal IT leaders for the Cybersecurity and Infrastructure Security Agency (CISA) to implement stricter cybersecurity standards and enhance collaboration have given rise to a pressing question: How can sectors of critical infrastructure effectively shield themselves from the growing wave of cyber threats through actionable and enforceable cybersecurity practices? Drawing on his experience…

spatial computing
View episode

Spatial computing, Wi-FI, and other technology advancements are bringing the promise of connected living to new and exciting possibilities. Smart cities are becoming a reality in urban development, driven by technologies like 5G, AI, IoT, and blockchain. These advancements promise to transform urban living into greener, more efficient, and inclusive spaces, addressing challenges like…

View episode

The demand and implementation of advanced AV technologies is creating a rise in complexities for critical control rooms. In effect, this is gradually shaping the professional AV industry and this year, the several AV markets are expected to see growth. Chris Carver, the US Coordinator at ICCRA, provided some explanation into the challenges and…

intellectual property in the AI era
View episode

In the wake of The New York Times’ lawsuit against OpenAI and Microsoft for allegedly using its content without compensation, the media industry faces a pivotal moment in defining the value of its intellectual property in the AI era. This legal action underscores a growing concern: How should media outlets be compensated for the…