Experts Talk: Navigating 2023’s Holiday Retail Supply Chain Challenges


In the dynamic world of retail, the holiday season is a litmus test for the industry’s adaptability and resilience. With the rise of e-commerce and changing consumer behaviors, retailers face the challenge of balancing inventory management, fulfillment strategies, and technological integration. A recent surge in online shopping, coupled with fluctuating consumer trends, has put the spotlight on the retail supply chain’s health and readiness. With consumer demand reaching record levels, juxtaposed against challenges like high inflation and supply chain disruptions, the industry is at a crossroads. How is the retail sector adapting to these changes, and what does this mean for the future of shopping?

Experts Talk,” hosted by Daniel Litwin, the Voice of B2B, delves into these pressing questions. The show features a panel of industry leaders: Melissa Gonzalez, a top retail influencer and host of “Retail Refined”; Dr. Steven Carnevale, a professor of supply chain management at FAU; and Chris Torrence, a supply chain analytics leader and Chief Strategy Officer at Optum. They explore the current state and future prospects of the retail supply chain.

Key discussion points include:

  • The impact of consumer behavior changes on retail, especially in the context of the pandemic.
  • The role of AI and technology in transforming supply chain management.
  • Strategies for balancing online and in-store retail experiences in a post-COVID world.

Melissa Gonzalez, with her extensive experience in retail, offers unique insights into consumer trends and retail strategies. Dr. Steven Carnevale, an academic authority in supply chain management, provides a scholarly perspective on logistical challenges and solutions. Chris Torrence, with his expertise in supply chain analytics, discusses the practical aspects of managing and optimizing supply chains in a dynamic market.

Article Written by Janelle Bombalier

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