Unleashing Confidence: The Power Behind Samba’s Team Unity and Trust Pt. 2, Confidence to Act

What does confidence to act mean to me? It's going after our competition hard because we're better. We've always been better. Right, j Keller? Alright, sellers. Be confident. For me, confidence to act means having the support and tools in place to show up confidently be my job. It means that I'm armed with the right stuff so I can instill trust and confidence in those around me, both my peers and customer To me, confidence to act means that knowing whatever I do with regards to our and what's best for them. I have the support of all my colleagues and the rest of the departments within Samba to make sure that we providing that awesome experience and in helping our to our customers and ultimately just helping us grow as a company in in twenty twenty three. So I'm very excited. Confidence to act to me is all about trust. And the trust that I feel I have in all of our teams and departments and individuals that make up Samba gives me the confidence to believe that we're destined for great things in twenty twenty three. To me, confidence to act means be brave, share your ideas, kind of things, ask for feedback, don't be afraid of feedback, and just be willing to grow, and improve. Hey, team. What confidence to act means to me is having the courage to ask the hard questions, to take the risk and put yourself out there and speak up when you need to. And I get that confidence because I have faith in what we do and what we provide to our clients, and I've seen it. I've heard it. The impacts are real in there, so that alone gives me the confidence to act. Confidence act to me means just to go for it, just to do it. Put aside all of the the thoughts that come into your head of how is this gonna work, what's gonna happen, blah blah blah blah blah. You know, we have a great team. We have great resources. And to me, it literally just means making the decision to go. Sometimes the worst decision to make is to not act at all. And in this sense, set aside your worries, just make it My name is TJ Krecher. I am a customer success manager here within our larger success organization. And what gives me the confidence to act is knowing that I have the support and the confidence of my peers. And I know that if I fall, they'll be there to pick me up and it's what keeps me moving forward and it keeps me trying new things and pushing the boundaries of my role. Miss Jennifer Pope, and I'm a customer service representative. And what gives me the confidence to act is is knowing that I have a team behind me that can help me if I have any questions or if I need any assistance with anything. And I'm Nancy Luca. I'm a customer success manager for the workforce verticals team. And I actually looked it up confidence just to kinda get a little more information behind it. So the feeling of relief that one can rely on someone or something firm trust. And I think that's what we have been finding on our teams is that we if we have questions or if we have something that comes up that we need help with, we can turn to each other on our team and we can get help and we can reach out to team Samba if we have some questions, and they and they are also there to help us out. So that is where I I get my confidence to act. Thanks, guys. Andrea Snyder, customer success manager on the channel partner vertical. What gives me confidence to act is it it kind of comes internally. It comes from being a customer success manager to some of our largest and most strategic Samba accounts. Those customers trust in us They want us to be their trusted adviser. And knowing that gives me the confidence to act almost on their behalf. And then along with all of my three colleagues here, knowing that I have the support from my team, not only my direct team, but teams across the organization to collaborate with. This is Catherine Moore from the insurance vertical. Our team has a solid foundation of support and dependability. We equip each other to to support our customers showing strength in numbers. These are the words that give us the confidence to act. Knowledge. Insight. Confirmity. Very, worry. Frost, clarity. Collaboration. Volorability. Fashion. And inspiration. And with all of these words, this leads to great teamwork. As Catherine mentioned, the customers at the core of everything we do as a team, these are the words that we believe in to give us the confidence