Squared Away

Squared Away: The Story of SMC Squared—Our Founders Discuss Company Origins

Companies evolve, shift, and transform to survive and thrive. Evolution is built into SMC Squared’s DNA to ensure it can meet the global demands of its customers. SMC Squared’s Dr. Patricia Connolly, CEO & Founding Partner, and Steven Stephan, COO & Founding Partner, came together to discuss the company’s beginnings, how they address today’s needs,…

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Articles Business Services
Squared Away: Successfully Outsourcing Offshore Talent

Securing reliable offshore talent to supplement a U.S.-based workforce can be difficult to manage and maintain. This is especially true if a company has no experience with setting up offshore talent pools. Kevin Christ, Partner at Concentre spoke with Squared Away podcast host Gabrielle Bejarano about the advantages of working with SMC Squared in securing…

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Articles Business Services
Squared Away by SMC Squared: Understanding the BOT Model for Outsourced IT: Ecolab Digital Center’s GCC Transfer

When Fortune 500 company Ecolab, a worldwide leader in energy, water and hygiene technologies and services, found themselves with a lack of available talent to execute on big ideas they turned to experts at SMC Squared. Gabrielle Bejarano sits down with Malahar Pinnelli, VP of Technology and Managing Director at Ecolab Digital Center (EDC); Supriya…

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Software & Technology
The Economics of a Global Capability Center

As outsourcing costs rise, while finding the right talent is akin to locating a needle in a haystack, CIOs search for solutions to these present-day challenges. Thankfully, global capability centers may offer an answer. Dr. Patricia Connolly, Founding Partner and CEO at SMC Squared, and Jan Ross, Former CIO at nThrive, sat down to discuss…

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Baker Tilly
Baker Tilly Bridges Cultures and Markets to Power U.S.–China Business Growth
November 14, 2025

Baker Tilly’s U.S.–based China practice supports Chinese enterprises operating in the United States as well as U.S. companies with Chinese-heritage leadership. Team members such as Beverly Bian, Terry Dickens, and Lucy Ni work with clients ranging from early-stage ventures to major multinational organizations navigating cross-border growth. The practice distinguishes itself through its bilingual capabilities…

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construction
Empowering Excellence: How Rick Ward Elevates Southwest Construction Services
November 13, 2025

In an industry where timelines tighten and jobsite complexities grow by the day, quality assurance has become one of construction’s most defining—and differentiating—disciplines. At its core, QA isn’t just about correcting mistakes; it’s about building systems and people capable of preventing them in the first place. This is especially true in specialized sectors…

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training
Empowering Teams Through a Modern Training Culture
November 13, 2025

Training may be the backbone of any skilled trade, but in waterproofing—where mistakes can compromise entire structures—it becomes a defining competitive advantage. At Southwest Construction Services, the evolution of training reflects a larger industry shift: seasoned crews now rely less on formal classroom sessions and more on hyper-focused, on-site guidance tailored to the…

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quality assurance
Ensuring Excellence: How Quality Assurance Shapes Every Successful Project
November 13, 2025

In an era of rising climate volatility and tighter construction tolerances, waterproofing has quietly become one of the most consequential guardians of a building’s long-term health. Too often, the industry treats it as an afterthought—something buried behind walls, beneath slabs, or under layers of finish—but the truth is that its success or failure can…

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