Squared Away

Squared Away: The Story of SMC Squared—Our Founders Discuss Company Origins

Companies evolve, shift, and transform to survive and thrive. Evolution is built into SMC Squared’s DNA to ensure it can meet the global demands of its customers. SMC Squared’s Dr. Patricia Connolly, CEO & Founding Partner, and Steven Stephan, COO & Founding Partner, came together to discuss the company’s beginnings, how they address today’s needs,…

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Articles Business Services
Squared Away: Successfully Outsourcing Offshore Talent

Securing reliable offshore talent to supplement a U.S.-based workforce can be difficult to manage and maintain. This is especially true if a company has no experience with setting up offshore talent pools. Kevin Christ, Partner at Concentre spoke with Squared Away podcast host Gabrielle Bejarano about the advantages of working with SMC Squared in securing…

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Articles Business Services
Squared Away by SMC Squared: Understanding the BOT Model for Outsourced IT: Ecolab Digital Center’s GCC Transfer

When Fortune 500 company Ecolab, a worldwide leader in energy, water and hygiene technologies and services, found themselves with a lack of available talent to execute on big ideas they turned to experts at SMC Squared. Gabrielle Bejarano sits down with Malahar Pinnelli, VP of Technology and Managing Director at Ecolab Digital Center (EDC); Supriya…

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Software & Technology
The Economics of a Global Capability Center

As outsourcing costs rise, while finding the right talent is akin to locating a needle in a haystack, CIOs search for solutions to these present-day challenges. Thankfully, global capability centers may offer an answer. Dr. Patricia Connolly, Founding Partner and CEO at SMC Squared, and Jan Ross, Former CIO at nThrive, sat down to discuss…

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future-ready workforce
Building a Future-Ready Workforce: Disrupting Outdated Education with Employer-Driven, Community-Powered, Practical Skills Training
July 28, 2025

Workforce training is undergoing a radical transformation as industries face critical talent shortages and rapid technological change. Building a future-ready workforce requires rethinking traditional higher education models. These models emphasize broad academic development over targeted skill-building and struggle to keep pace with employer demands. According to the World Economic Forum’s Future of Jobs Report…

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The Silent Health Crisis: Indoor Air Quality in Long-Term Care
July 28, 2025

The Silent Health Crisis: Indoor Air Quality in Long-Term Care Most nursing homes have infection control down to a science. They’ve got medication protocols that would make a hospital jealous. Fall prevention? They track every risk factor. But ask them about their air quality and you’ll likely get a puzzled look. That’s a problem, because…

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educators
JUST THINKING… About Bringing out the Best in Educators and Learners with Ross Kimball
July 25, 2025

As the educational landscape rapidly evolves—shaped by advances in communication technology, growing mental health awareness, and post-pandemic classroom dynamics—one key question persists: How can we better connect with and empower both educators and students in the classroom? The stakes are high: studies show that teacher-student relationships directly impact student motivation, academic success, and long-term…

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community
Bringing Community into the Transformation of K-12 Schools: The Impact of Mentors, Local Voices, and Student Entrepreneurs
July 24, 2025

As K-12 schools across the U.S. struggle to recover from the learning loss and emotional fallout of the pandemic, a deeper reckoning is underway—one that challenges the very foundation of who’s responsible for educating our children. Despite billions in federal relief, a third of U.S. students are not even reading at a basic level…

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