Store Personnel Training

FBD Store Personnel Training: Course Introduction

Customer Service

Your machine is ready to roll! Magnus Atu, the Customer Service Manager at FBD covers how to change flavors on your dispenser, how to clean your dispenser, how to identify common errors with a dispenser, and reach out to a service provider when needed. David Bird is an engineer at FBD and he walks you…

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Building Management
FBD Store Personnel Training: Level 1 – Checklist Before Calling a Service Provider

community generated content – FBD Partnership If you feel like you can’t handle a maintenance issue yourself, run through this checklist to ensure you need to call a service provider to get your machine back up and running. Before calling your service provider, please verify your water supply, your CO2 supply, your syrup to the…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basics of Maintenance

There are a range of issues your machine might experience, many of which you can take care of yourself. In this video we will explore them! When your dispenser is displaying all the different lights, you need to verify what is happening. To verify what’s going on, you would need to lift the door up…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Clean the Machine (Daily Cleaning)

This video will go over how to clean your machine daily. It is very important for you to clean your machine daily! To clean your machine daily it will require the proper cleaning solution and a soft towel. Make sure to clean both the surfaces of the machine and on the unit itself. Spray the…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Change Flavor

Changing flavors is a great way to keep customers coming back and to navigate inventory levels. This video goes over how to change flavors for different kinds of products. This video reminds you to ensure you have the right graphics and to match them on the merchandiser to the new flavor and to pay close…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basic Dispenser Menu Access

The Basic Dispenser Menu provides access to a variety of key functions. This video provides a detailed description of the Basic Dispenser Menu and the user interfaces of FBD equipment. It introduces the 773 unit and the 771 multi-flavor unit, explaining how they display flavors and statuses. The main unit interface is described, including buttons,…

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experiential learning
Flood the Zone: University of Virginia’s New Strategy to Scale Experiential Learning for Every Student
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Experiential learning is having a bit of a reckoning moment in higher ed. For years, the default answer was “get an internship” or “do a co-op”—as if every student can pause life, relocate for a summer, and take on a high-stakes role that’s supposed to define their future. But students’ realities have changed: many…

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free tools
The True Cost of Free Tools: When Free Platforms Own More of Your Network Than You Do
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Nowadays, getting a project off the ground usually means moving fast. A quick map gets sketched. A file gets shared. A design gets reviewed in whatever tool is closest at hand. In the moment, it feels efficient — even smart. But in the telecommunications industry, as networks become more automated, location-aware, and powered by AI,…

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telecom
Predictive Networks: How Baron Weather and GIS are Strengthening Telecom Operations
February 12, 2026

Severe weather is no longer an occasional disruption for telecom providers—it’s becoming part of the operating environment. During Hurricane Ida in 2021, the Federal Communications Commission reported that nearly 1,000 cell sites across Louisiana and Mississippi went offline. In 2024, Hurricane Milton left more than 12% of cell sites in impacted areas of Florida…

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The DAISY Foundation: Impacting Nurse Careers Through Recognition
The DAISY Foundation: Impacting Nurse Careers Through Recognition
February 12, 2026

Recognition is often described as a “nice to have” in healthcare, but on this episode of Care Anywhere, it’s framed as something far more essential. Host Lea Sims sits down with Deb Zimmermann, DNP, RN, NEA-BC, FAAN, Chief Executive Officer of The DAISY Foundation, and Bonnie Barnes, FAAN, co-founder of the organization, to explore…

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