Community Generated Content – FBD Partnership

FBD Store Personnel Training: Course Introduction

Customer Service

Your machine is ready to roll! Magnus Atu, the Customer Service Manager at FBD covers how to change flavors on your dispenser, how to clean your dispenser, how to identify common errors with a dispenser, and reach out to a service provider when needed. David Bird is an engineer at FBD and he walks you…

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Building Management
FBD Store Personnel Training: Level 1 – Checklist Before Calling a Service Provider

community generated content – FBD Partnership If you feel like you can’t handle a maintenance issue yourself, run through this checklist to ensure you need to call a service provider to get your machine back up and running. Before calling your service provider, please verify your water supply, your CO2 supply, your syrup to the…

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56X Product Training
FBD Store Personnel Training: 56X Product

This training video focuses on ensuring a successful frozen beverage program and maintaining FBD frozen beverage equipment. It covers essential steps for a successful program, including the four elements needed for a frozen drink: water, syrup, CO2, and electricity. The importance of proper placement of the bag-in-box (BIB) syrup containers is emphasized. Maintenance and cleaning…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basics of Maintenance

There are a range of issues your machine might experience, many of which you can take care of yourself. In this video we will explore them! When your dispenser is displaying all the different lights, you need to verify what is happening. To verify what’s going on, you would need to lift the door up…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Clean the Machine (Daily Cleaning)

This video will go over how to clean your machine daily. It is very important for you to clean your machine daily! To clean your machine daily it will require the proper cleaning solution and a soft towel. Make sure to clean both the surfaces of the machine and on the unit itself. Spray the…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Change Flavor

Changing flavors is a great way to keep customers coming back and to navigate inventory levels. This video goes over how to change flavors for different kinds of products. This video reminds you to ensure you have the right graphics and to match them on the merchandiser to the new flavor and to pay close…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basic Dispenser Menu Access

The Basic Dispenser Menu provides access to a variety of key functions. This video provides a detailed description of the Basic Dispenser Menu and the user interfaces of FBD equipment. It introduces the 773 unit and the 771 multi-flavor unit, explaining how they display flavors and statuses. The main unit interface is described, including buttons,…

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securitas technology
Revolutionizing Campus Safety with Securitas Technology: A Case Study
January 23, 2025

The transformation of a campus security system is not an easy task. This kind of project demands more than just technical prowess; it requires a deep understanding of the institution’s culture, communication norms, and operational processes. This was the task at hand when Securitas Technology was hired to provide a modern, secure solution for…

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embedded tech support
Embedded Tech Support: Enhancing On-Site Service Calls
January 22, 2025

Managing technology within a campus can be challenging. For resolving technical issues, taking corrective actions promptly is crucial to avoid major interruptions. Our embedded tech personnel can serve as the solution. In this article, we will explore the role of an embedded tech personnel on campus and how they can help streamline problem-solving processes….

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electronic access controls
The Future of Campus Security: Transitioning to Electronic Access Control
January 22, 2025

As a large land-grant institution catering to over 70,000 students, faculty, and staff with thousands of visitors daily, pressure is mounting to reevaluate traditional campus security measures. Traditional keys no longer cut it in the present world. Consequently, the institution is shifting towards more sophisticated access control measures – electronic access controls – to…

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case study
Revolutionizing Campus Security: A Case Study
January 22, 2025

In the heart of a bustling land-grant institution, the safety of its constituents is a top priority. Boasting 50,000 students, 20,000 faculty, and staff, coupled with countless daily visitors, maintaining security can be a daunting task. From academic fraud to the physical safety of students, various concerns require strategic measures to ensure a safe…

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