Store Personnel Training

FBD Store Personnel Training: Course Introduction

Customer Service

Your machine is ready to roll! Magnus Atu, the Customer Service Manager at FBD covers how to change flavors on your dispenser, how to clean your dispenser, how to identify common errors with a dispenser, and reach out to a service provider when needed. David Bird is an engineer at FBD and he walks you […]

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Building Management
FBD Store Personnel Training: Level 1 – Checklist Before Calling a Service Provider

community generated content – FBD Partnership If you feel like you can’t handle a maintenance issue yourself, run through this checklist to ensure you need to call a service provider to get your machine back up and running. Before calling your service provider, please verify your water supply, your CO2 supply, your syrup to the […]

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basics of Maintenance

There are a range of issues your machine might experience, many of which you can take care of yourself. In this video we will explore them! When your dispenser is displaying all the different lights, you need to verify what is happening. To verify what’s going on, you would need to lift the door up […]

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Clean the Machine (Daily Cleaning)

This video will go over how to clean your machine daily. It is very important for you to clean your machine daily! To clean your machine daily it will require the proper cleaning solution and a soft towel. Make sure to clean both the surfaces of the machine and on the unit itself. Spray the […]

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Change Flavor

Changing flavors is a great way to keep customers coming back and to navigate inventory levels. This video goes over how to change flavors for different kinds of products. This video reminds you to ensure you have the right graphics and to match them on the merchandiser to the new flavor and to pay close […]

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basic Dispenser Menu Access

The Basic Dispenser Menu provides access to a variety of key functions. This video provides a detailed description of the Basic Dispenser Menu and the user interfaces of FBD equipment. It introduces the 773 unit and the 771 multi-flavor unit, explaining how they display flavors and statuses. The main unit interface is described, including buttons, […]

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Cyber-first approach
From Bollards to Bytes: Why Security Firms Need to Adopt a Cyber-First Approach
April 23, 2024

How can the security industry effectively navigate the shift from traditional physical security measures to adopting a cyber-first approach in its sales and integration strategies? The transition from physical to digital security solutions was a major theme at the International Security Conference & Exposition West 2024 held earlier this month. On a recent episode of […]

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Security Operations Improvements Will Come Via Worker Empowerment
April 23, 2024

The security industry can harness technological tools to optimize workflows and to help further enhance operational efficiency. Much of that can come via retooling, and educating, the labor force to enhance operations within security and control centers.  In an episode of MarketScale’s premier roundtable discussion show, Experts Talk, previewing major trends for ISC West […]

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smart city technologies
Smart City Technologies Rely on Edge Computing for Responsive Disaster Recovery
April 23, 2024

How can smart city technologies enhance local and national response efforts, particularly in disaster recovery scenarios like the Virginia Beach flood resilience initiative? Dustin Seetoo, a Rugged Edge Computing Industry Leader, suggests that the intersection of IoT and rugged edge computing is critical for deploying resilient and responsive smart city solutions. “Specifically, in this […]

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augmented reality in dentistry
Augmented Reality vs. Virtual Reality in Dentistry
April 23, 2024

Augmented Reality (AR) and Virtual Reality (VR) technologies are paving the way for groundbreaking advancements in dentistry, particularly in enhancing the precision and efficiency of dental procedures. Though often mentioned in the same breath, these technologies offer distinct experiences and have varied applications in dental practice. The Distinction Between AR and VR in Dentistry […]

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