Articles by tag: Bobby Connors
Can hospitality up its guest experience game by leveraging pro AV tech enhancements to increase satisfaction and lower costs? This question encapsulates the evolving landscape of the hospitality industry, as discussed by Bobby Connors, Operations Manager and Contributor at Modern Restaurant Management (MRM). Connors, with his expertise in the intersection of technology and hospitality,…
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Network Services in Restaurants Improve Customer Experiences When Used in a Balanced Approach
Are restaurants losing the human touch in their race to embrace technology, or can network services in restaurants strike the perfect balance between efficiency and customer satisfaction? Signs indicate a seismic technology shift in the industry is underway, with 75% of independent restaurant operators gearing up to integrate new technology systems within the following…
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QSR & Restaurant Employees Need Digital-First Designed Training For Better Retention
The concept of digital-first is permeating every corner of our lives and the food service industry is no exception. Switching to mobile-based training solutions isn’t just a fad. It is a strategic move rooted in both psychology and practicality. For one, some studies confirm that game-based, positive reinforcement can elevate retention rates to…