Articles by tag: Live Learning
The California Consumer Privacy Act (CCPA) is often misunderstood or misinterprieted, and any business collecting personal information from California residents may need to comply with the CCPA. Join Jeffrey Glassman, a Partner at Ervin Cohen & Jessup, for an in depth course covering three main points: – Understanding consumer rights regarding CCPA – Evaluating business […]
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How to Cultivate A Custom of Customer Service with Instructor Dave Griffiths
Industry-leading companies have set a new standard for customer service. The modern consumer expects nothing less than constant availability, personal touches, attention to detail and a willingness to go above and beyond in meeting their needs. Seems like a tall order — but Dave Griffiths is here to show you how you can meet and […]