The Experience Evolution

How to Cater to the Human Element of Banking

During the pandemic, customers found it critical to adopt online banking solutions. As a result, innovations accelerated in the banking industry. Now, technology is drivingnew trends in digital banking behaviors from customers who expect their online experience to match their in-branch experience. So, how do banks and credit unions maintain the human element in…

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Podcasts
Emerging Trends of the New Normal Shopper

With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and gain better knowledge and understanding of where retail will shift and what it needs to do to capitalize on new…

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Podcasts
Appointments Are a Key Business Investment in the Experience Economy

Businesses already recognized the importance of appointments as an experience driver for customers and prospects before the pandemic. Once the pandemic hit, however, the need and desire for appointments accelerated, and companies now see the ability to pre-book or schedule meetings as an integral part of providing personalized service to consumers. John Federman, CEO of…

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Experience Evolution
A JRNI through Experiential Relationship Management

JRNI is a platform for scheduling and managing personalized experiences for retail, banks, credit unions and other financial institutions. John Federman, JRNI’s CEO, helped kick off the inaugural episode of the The Experience Evolution with a conversation with host James Kent on how retail and financial industries can take their business to the next level…

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Latest

real-time invoicing
Real-Time Invoicing: Revolutionizing Business Transactions
January 15, 2025

Titan Cloud’s real-time invoicing solution eliminates delays by delivering invoices instantly after each transaction. With seamless integration of transaction details, delivery locations, and defined pricing, businesses can streamline their processes and improve response times. This agile invoicing system enhances operational efficiency and keeps you ahead in an evolving digital landscape. Join the movement toward faster,…

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fuel ordering
Fuel Ordering Made Easy with Titan Cloud
January 15, 2025

Titan Cloud’s new ordering module transforms fuel purchasing by bringing the simplicity of online shopping to the fuel industry. With just a few clicks, users can select fuel types, enter quantities, and schedule deliveries from their desktop or mobile device. The platform’s user-friendly design enhances efficiency, eliminating tedious processes and ensuring seamless transactions. Experience a…

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track smarter
Track Smarter: Titan Cloud’s Order Tracking Solution
January 15, 2025

Titan Cloud’s Ordering module revolutionizes order tracking with real-time transparency and map-based visuals. Monitor your order’s journey from scheduling to delivery, gaining full visibility every step of the way. The platform’s advanced tracking system provides precise updates, eliminating uncertainty and enhancing peace of mind. Embrace a seamless, efficient approach to order tracking that transforms your…

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deliveries instantly
Verify Deliveries Instantly with Titan Cloud
January 15, 2025

Titan Cloud’s Dispatch and Delivery module transforms delivery verification with instant electronic proof of delivery. Drivers capture Bill of Lading (BOL) images, delivery tickets, and relevant signatures, eliminating paperwork and uncertainty. The system ensures that all essential documentation is available electronically, providing fast and reliable verification. Embrace a streamlined, efficient process that enhances transparency and…

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