The Experience Evolution
During the pandemic, customers found it critical to adopt online banking solutions. As a result, innovations accelerated in the banking industry. Now, technology is drivingnew trends in digital banking behaviors from customers who expect their online experience to match their in-branch experience. So, how do banks and credit unions maintain the human element in…
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Emerging Trends of the New Normal Shopper
With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and gain better knowledge and understanding of where retail will shift and what it needs to do to capitalize on new…
Podcasts
Appointments Are a Key Business Investment in the Experience Economy
Businesses already recognized the importance of appointments as an experience driver for customers and prospects before the pandemic. Once the pandemic hit, however, the need and desire for appointments accelerated, and companies now see the ability to pre-book or schedule meetings as an integral part of providing personalized service to consumers. John Federman, CEO of…
Experience Evolution
A JRNI through Experiential Relationship Management
JRNI is a platform for scheduling and managing personalized experiences for retail, banks, credit unions and other financial institutions. John Federman, JRNI’s CEO, helped kick off the inaugural episode of the The Experience Evolution with a conversation with host James Kent on how retail and financial industries can take their business to the next level…
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Maestro All-In-One PMS and Data Plus Collaborate to Provide Seamless End-To-End Integrations for the Famed Francisco Grande Hotel & Golf Resort
The historic sports training destinations is now benefitting from improved access to financial management technology and enhanced integrations across all operations departments MARKHAM, Ontario, Sept. 10, 2024 — Maestro PMS, the hotel industry’s leading Web Browser-based cloud and on-premises all-in-one property-management system, has teamed with industry-leading financial management platform Data Plus to elevate the technology offerings…
AI in Pro AV: Addressing Opportunities, Use Cases, and Concerns w/ Joe Pham of QSC and Q-SYS
On this episode of Pro AV Today, we break down the topic du jour in Pro AV: artificial intelligence. Joe Pham, the Chairman & CEO of QSC | Q-SYS, joins Ben Thomas to talk about how AV and AI are coming together and pushing the AV industry forward. Key Topics: Decoding AI in the…
Safe Return: How Schools Can Prepare for a Back-to-School, Part 2
In this episode of School Safety Today by Raptor Technologies, host Dr. Amy Grosso sat down with Craig Straw, Director of Safety and Emergency Management for Houston Independent School District (HISD). Listen and learn as he shares his experiences and strategies for back-to-school preparations and school safety management. KEY POINTS: Holistic Approach to School…
Qualified Small Business Stock (QSBS)
In this episode of Weaver: The Alternative Edge, hosts Blayne Lowary and Vardeep Mann delve into the intricacies of Qualified Small Business Stock (QSBS). This conversation provides crucial information for investors and fund managers looking to maximize tax benefits through QSBS. Lowary and Mann bring valuable insights into how QSBS can be a significant advantage…