The Experience Evolution

How to Cater to the Human Element of Banking

During the pandemic, customers found it critical to adopt online banking solutions. As a result, innovations accelerated in the banking industry. Now, technology is drivingnew trends in digital banking behaviors from customers who expect their online experience to match their in-branch experience. So, how do banks and credit unions maintain the human element in […]

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Latest

Business Services
How to Cater to the Human Element of Banking

During the pandemic, customers found it critical to adopt online banking solutions. As a result, innovations accelerated in the banking industry. Now, technology is drivingnew trends in digital banking behaviors from customers who expect their online experience to match their in-branch experience. So, how do banks and credit unions maintain the human element in […]

Read More
Podcasts
Emerging Trends of the New Normal Shopper

With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and gain better knowledge and understanding of where retail will shift and what it needs to do to capitalize on new […]

Read More
Podcasts
Appointments Are a Key Business Investment in the Experience Economy

Businesses already recognized the importance of appointments as an experience driver for customers and prospects before the pandemic. Once the pandemic hit, however, the need and desire for appointments accelerated, and companies now see the ability to pre-book or schedule meetings as an integral part of providing personalized service to consumers. John Federman, CEO of […]

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Experience Evolution
A JRNI through Experiential Relationship Management

JRNI is a platform for scheduling and managing personalized experiences for retail, banks, credit unions and other financial institutions. John Federman, JRNI’s CEO, helped kick off the inaugural episode of the The Experience Evolution with a conversation with host James Kent on how retail and financial industries can take their business to the next level […]

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Latest

Anamorphic
Adapting the SLR Magic of Anamorphic Filmmaking to the Panasonic Lumix Ecosystem Creates Endless Filmmaking Possibilities
March 24, 2023

The Panasonic Lumix System revolutionized independent filmmaking through the convergence of a handheld DSLR style body, larger than video camera sensors for a narrow depth of field, and the versatility and utility of interchangeable lenses.  By being mirrorless and with the use of adapters, a broad gamut of vintage and modern lenses became available for […]

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gap between the real world and the metaverse
AV is Bridging the Gap Between the Real World and the Metaverse at Industry Conferences
March 24, 2023

How is AV helping bridge the gap between the real world and the metaverse? Some of the best examples can be seen in the midst of large-scale trade shows and industry events. For example, ETHDenver, an annual blockchain conference held in Denver, Colorado, hosts more than 20,000 technologists every year to innovate and develop […]

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authenticity
Why Authentic Content Should Be at the Forefront of Your Company’s Marketing Strategy
March 24, 2023

Media today is the most powerful it’s ever been, and with the introduction of new channels to consume it daily, the consumer can become easily overwhelmed with a plethora of choices. How does your channel stand out? Authentic media might be the clickbait. With the likes of TikTok, YouTube, and streaming services like Spotify, […]

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All The Experience Evolution
How to Cater to the Human Element of Banking
August 13, 2021

During the pandemic, customers found it critical to adopt online banking solutions. As a result, innovations accelerated in the banking industry. Now, technology is drivingnew trends in digital banking behaviors from customers who expect their online experience to match their in-branch experience. So, how do banks and credit unions maintain the human element in […]

Read More
Emerging Trends of the New Normal Shopper
July 8, 2021

With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and gain better knowledge and understanding of where retail will shift and what it needs to do to capitalize on new […]

Read More
Appointments Are a Key Business Investment in the Experience Economy
June 18, 2021

Businesses already recognized the importance of appointments as an experience driver for customers and prospects before the pandemic. Once the pandemic hit, however, the need and desire for appointments accelerated, and companies now see the ability to pre-book or schedule meetings as an integral part of providing personalized service to consumers. John Federman, CEO of […]

Read More
A JRNI through Experiential Relationship Management
May 14, 2021

JRNI is a platform for scheduling and managing personalized experiences for retail, banks, credit unions and other financial institutions. John Federman, JRNI’s CEO, helped kick off the inaugural episode of the The Experience Evolution with a conversation with host James Kent on how retail and financial industries can take their business to the next level […]

Read More