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Business Casual: Google Takes on Amazon, Starbucks Tries Delivery, and the Telemedicine Argument (July 26, 2019)

On the premiere of Business Casual, hosts Tyler Kern and Daniel Litwin recap the week that was in the business-to-business world. Hear from New York Times bestselling author Bryan Eisenberg who joins the show to discuss whether Google can compete with Amazon in the retail space. Eisenberg explains why price is not the only…

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Business Casual: Google Takes on Amazon, Starbucks Tries Delivery, and the Telemedicine Argument (July 26, 2019)

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On the premiere of Business Casual, hosts Tyler Kern and Daniel Litwin recap the week that was in the business-to-business world.

Hear from New York Times bestselling author Bryan Eisenberg who joins the show to discuss whether Google can compete with Amazon in the retail space. Eisenberg explains why price is not the only differentiator between the marketplaces.

Kern and Litwin also tell listeners whether they are bullish or bearish on three of the latest business partnerships and developments in the food and beverage industry. Some of the biggest brands in the space are taking bold actions, but will they pay off?

In the American Made segment, find out how Capitol Hill is making an impact on businesses across industries with a new piece of legislation. Kern and Litwin break down how the FCC and Congress are taking robocallers to task, and what that means for companies all over the United States. A proposed bill will be voted on at an FCC meeting on Aug. 1, according to Yahoo.

Tune in to Business Casual every Friday at 8 a.m. CST for the latest in B2B news and thought leadership.

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Rice startup NIVERA says its edible coating nearly triples produce shelf life

Rice startup NIVERA says its edible coating nearly triples produce shelf life

NIVERA, a startup that grew out of doctoral research at Rice University, has developed a thin, edible coating that nearly triples produce shelf life in its own testing. It is starting with avocados and berries. Daniel Preston's mechanical engineering lab at Rice contributed expertise in spray-coating applications and in translating laboratory discoveries into practical technologies.

  • 01NIVERA's edible coating nearly tripled shelf life for certain fruits and vegetables in the company's own testing, and avocados and berries are first in line.
  • 02Earlier Rice research produced an egg-based coating that doubled the shelf life of avocados and bananas. NIVERA, a startup built on Rice doctoral work, says its coating of proteins and fibers can nearly triple the shelf life of certain produce, based on the company's own testing.
  • 03The useful question for a shipper or retailer is how many extra days the coating adds under that buyer’s own temperatures, packaging and transit times, because Rice News did not describe the startup test conditions.

Nov 2, 2026

Diners cite inconvenience before price when cutting chain visits, William Blair finds

Diners cite inconvenience before price when cutting chain visits, William Blair finds

In William Blair's 16th quarterly restaurant survey, "inconvenient" was the top reason diners gave for visiting a chain less, ahead of "too expensive." Monthly restaurant interactions fell to 13.6. Takeout ordering moved back to phone and counter, at 40 percent versus 34 percent for apps. Operators may want to test fewer ordering steps.

  • 01Convenience is the top reason diners order takeout or delivery (65 percent), and inconvenience is the top reason they visit a chain less—suggesting the same factor may cut both ways.
  • 02For takeout, phone and in-person ordering (40 percent) now beats restaurant apps and websites (34 percent), and among guests under 60 the split is 36 to 33.
  • 03A useful benchmark for off-premises leaders: surveyed diners average 13.6 restaurant interactions a month, roughly 70 percent of them off the dining room floor.

Oct 28, 2026

Why drive-thru gets first claim on 2027 CapEx

Why drive-thru gets first claim on 2027 CapEx

Telaid’s Jeff Wayman says QSR brands are planning 2027 CapEx with technology in the mix as labor and food costs rise and other operating expenses increase. The National Restaurant Association says 42% of operators were unprofitable in 2025. An Elo and Coresight survey finds only 18% of QSR executives run drive-thru AI/voice ordering at scale.

  • 01The National Restaurant Association counts 42% of operators as unprofitable in 2025, with total restaurant expenses up 36% since 2019.
  • 02Only 18% of QSR executives run drive-thru voice AI at scale, in a September 2026 Elo and Coresight survey of 147 leaders, and Qu finds 9% of AI investors report meaningful impact.
  • 03Telaid's Jeff Wayman says brands are ranking 2027 CapEx and tech stack changes now, judged on comp sales, guest counts and average check.

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