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Business Casual: Google Takes on Amazon, Starbucks Tries Delivery, and the Telemedicine Argument (July 26, 2019)

On the premiere of Business Casual, hosts Tyler Kern and Daniel Litwin recap the week that was in the business-to-business world. Hear from New York Times bestselling author Bryan Eisenberg who joins the show to discuss whether Google can compete with Amazon in the retail space. Eisenberg explains why price is not the only…

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Business Casual: Google Takes on Amazon, Starbucks Tries Delivery, and the Telemedicine Argument (July 26, 2019)

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On the premiere of Business Casual, hosts Tyler Kern and Daniel Litwin recap the week that was in the business-to-business world.

Hear from New York Times bestselling author Bryan Eisenberg who joins the show to discuss whether Google can compete with Amazon in the retail space. Eisenberg explains why price is not the only differentiator between the marketplaces.

Kern and Litwin also tell listeners whether they are bullish or bearish on three of the latest business partnerships and developments in the food and beverage industry. Some of the biggest brands in the space are taking bold actions, but will they pay off?

In the American Made segment, find out how Capitol Hill is making an impact on businesses across industries with a new piece of legislation. Kern and Litwin break down how the FCC and Congress are taking robocallers to task, and what that means for companies all over the United States. A proposed bill will be voted on at an FCC meeting on Aug. 1, according to Yahoo.

Tune in to Business Casual every Friday at 8 a.m. CST for the latest in B2B news and thought leadership.

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More Food & Beverage Insights

Diners cite inconvenience before price when cutting chain visits, William Blair finds

Diners cite inconvenience before price when cutting chain visits, William Blair finds

In William Blair's 16th quarterly restaurant survey, "inconvenient" was the top reason diners gave for visiting a chain less, ahead of "too expensive." Monthly restaurant interactions fell to 13.6. Takeout ordering moved back to phone and counter, at 40 percent versus 34 percent for apps. Ordering friction looks like the next value lever.

  • 01Convenience is the top reason diners order takeout or delivery (65 percent), and inconvenience is the top reason they visit a chain less—suggesting the same factor may cut both ways.
  • 02For takeout, phone and in-person ordering (40 percent) now beats restaurant apps and websites (34 percent), and among guests under 60 the split is 36 to 33.
  • 03A useful benchmark for off-premises leaders: surveyed diners average 13.6 restaurant interactions a month, roughly 70 percent of them off the dining room floor.

Oct 28, 2026

Why QSR brands are funding 2027 drive-thru and POS tech

Why QSR brands are funding 2027 drive-thru and POS tech

Telaid's Jeff Wayman reports from FSTEC that QSR brands are prioritizing 2027 capital spending on drive-thru, POS and AI as labor, food and energy costs climb. The National Restaurant Association counts 42% of operators unprofitable in 2025. An Elo and Coresight survey finds only 18% of QSR executives run drive-thru voice AI at scale.

  • 01The National Restaurant Association counts 42% of operators as unprofitable in 2025, with total restaurant expenses up 36% since 2019.
  • 02Only 18% of QSR executives run drive-thru voice AI at scale, in a September 2026 Elo and Coresight survey of 147 leaders, and Qu finds 9% of AI investors report meaningful impact.
  • 03Telaid's Jeff Wayman says brands are ranking 2027 CapEx and tech stack changes now, judged on comp sales, guest counts and average check.

Oct 28, 2026

Assemblies Unlimited expands into a new Southern Region

Assemblies Unlimited expands into a new Southern Region

Assemblies Unlimited announced a Southern Region on Oct. 22. It covers Texas, Oklahoma, Arkansas, Louisiana, Mississippi and Alabama and runs from a new sales office in Arlington, Texas. Brands get a local point of contact. AUI's Southern partner facilities currently include locations in Fort Worth, Houston, Paris and Irving, Texas, and Decatur, Alabama, with capabilities ranging from powder filling and stick packs to SQF-certified secondary packaging and POP display assembly.

  • 01The new Southern Region is an expansion of AUI's sales territory, which suggests brands gain a dedicated local team rather than added plant capacity.
  • 02The partner facilities AUI names are in Texas and Alabama, while the territory spans six states, so brands in Louisiana, Oklahoma, Arkansas or Mississippi should ask early which plant would run their job.
  • 03The next useful signal is whether AUI's named Southern partner roster grows beyond Texas and Alabama into the rest of the new territory.

Oct 27, 2026

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