Videos Hospitality
In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…
Latest
Hear from our Customers about our Products
Leveraging Cloud Technology to Revolutionize Hotel Operations
In the ever-evolving landscape of hospitality, staying competitive hinges on more than just great service—it requires smart, scalable technology. As guest expectations grow and labor markets tighten, hotels are turning to cloud-based solutions to simplify operations and deliver personalized experiences. The property management system (PMS) is no longer just a backend tool; it’s the nerve…
Hear from our Customers about our Products
Optimizing Hotel Management with Visual Matrix: A Game-Changer Testimonial
In the fast-evolving hospitality industry, seamless technology integration has become more than a luxury—it’s a necessity. Hotel managers face increasing pressure to keep up with new mandates, rising operational costs, and guest expectations that change faster than ever. Smart TVs, mobile check-ins, and streamlined communication platforms aren’t just nice to have; they’re critical touchpoints…
Hear from our Customers about our Products
Boosting Hotel Operations with Visual Matrix
In today’s competitive hospitality landscape, hotels are under pressure to deliver seamless service while optimizing operational efficiency. Property management systems (PMS) like Visual Matrix are transforming how hotels run, offering powerful tools to manage everything from housekeeping to revenue tracking—all in one place. What makes systems like Visual Matrix so impactful is their intuitive design,…
Hospitality
Visual Matrix Townsquare 2025
In an era where the hospitality industry demands agility, personalization, and deep connectivity, Visual Matrix is staking its claim as more than just a property management system—it’s becoming the digital heartbeat of hotel operations. Townsquare 2025 unveils a vision where hotel teams don’t just manage rooms and reservations, but engage in a centralized hub for…
Hospitality
Lights, Camera, Lunch!
Food has always been a gateway into culture, creativity, and connection—and nowhere is that more evident than at Visual Matrix. In their lively series Lights, Camera, Lunch!, the team pulls back the curtain on the humble midday meal, transforming it into a celebration of flavor, tradition, and community. From nostalgic Uncrustables to international culinary gems…
Hospitality
MOP Lost & Found
In the hustle of hotel operations, few tasks are as deceptively complex as managing lost and found items. What seems like a small logistical footnote can quickly spiral into miscommunications, misplaced belongings, and ultimately, frustrated guests. Traditionally, hotel staff have relied on handwritten logs, ad hoc storage solutions, and memory—systems that leave ample room for…
Latest
Personal Branding Now Drives B2B Success, Customer Trust, and Competitive Advantage
Personal branding has rapidly shifted from a “nice-to-have” to a strategic imperative in B2B marketing, reshaping how companies communicate, differentiate, and build trust. As industries evolve and professionals take on more dynamic, multi-stream careers, visibility and authenticity have become critical assets. Key findings from the Edelman + LinkedIn Thought Leadership Impact Report show that…
Real-World IT Practices Are Streamlining AV Deployments and Raising the Bar for Consistency
For years, the AV industry has discussed the long-anticipated convergence with IT—but that shift is no longer theoretical. With cloud adoption accelerating, hybrid work normalizing, and organizations rebuilding digital infrastructure after years of rapid change, AV systems now sit squarely on the IT backbone. In fact, the majority of newly upgraded conference rooms require network-centric…
ROI Case Study
Denials are no longer a slow leak in the revenue cycle—they’re a fast-moving, rule-shifting game controlled by payers, and hospitals that don’t model denial patterns in real time end up budgeting around losses they could have prevented. PayerWatch’s four-digit, client-verified ROI in 2024 shows what happens when a hospital stops reacting claim by…
Clip 2 – Fighting for Coverage: One Patient’s Story
Health insurers love to advertise themselves as guardians of care, but the real story often begins when a patient’s life no longer fits neatly into a spreadsheet. In oncology especially, “coverage” isn’t a bureaucratic checkbox—it’s the fragile bridge between a treatment that finally works and a relapse that can undo years of grit…
