Videos Hospitality

Leveraging Cloud Technology to Revolutionize Hotel Operations

cloud technology

In the ever-evolving landscape of hospitality, staying competitive hinges on more than just great service—it requires smart, scalable technology. As guest expectations grow and labor markets tighten, hotels are turning to cloud-based solutions to simplify operations and deliver personalized experiences. The property management system (PMS) is no longer just a backend tool; it’s the nerve…

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Hear from our Customers about our Products
Optimizing Hotel Management with Visual Matrix: A Game-Changer Testimonial

In the fast-evolving hospitality industry, seamless technology integration has become more than a luxury—it’s a necessity. Hotel managers face increasing pressure to keep up with new mandates, rising operational costs, and guest expectations that change faster than ever. Smart TVs, mobile check-ins, and streamlined communication platforms aren’t just nice to have; they’re critical touchpoints…

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Hear from our Customers about our Products
Boosting Hotel Operations with Visual Matrix

In today’s competitive hospitality landscape, hotels are under pressure to deliver seamless service while optimizing operational efficiency. Property management systems (PMS) like Visual Matrix are transforming how hotels run, offering powerful tools to manage everything from housekeeping to revenue tracking—all in one place. What makes systems like Visual Matrix so impactful is their intuitive design,…

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Hospitality
Visual Matrix Townsquare 2025

In an era where the hospitality industry demands agility, personalization, and deep connectivity, Visual Matrix is staking its claim as more than just a property management system—it’s becoming the digital heartbeat of hotel operations. Townsquare 2025 unveils a vision where hotel teams don’t just manage rooms and reservations, but engage in a centralized hub for…

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Hospitality
Lights, Camera, Lunch!

Food has always been a gateway into culture, creativity, and connection—and nowhere is that more evident than at Visual Matrix. In their lively series Lights, Camera, Lunch!, the team pulls back the curtain on the humble midday meal, transforming it into a celebration of flavor, tradition, and community. From nostalgic Uncrustables to international culinary gems…

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Hospitality
MOP Lost & Found

In the hustle of hotel operations, few tasks are as deceptively complex as managing lost and found items. What seems like a small logistical footnote can quickly spiral into miscommunications, misplaced belongings, and ultimately, frustrated guests. Traditionally, hotel staff have relied on handwritten logs, ad hoc storage solutions, and memory—systems that leave ample room for…

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Hear from our Customers about our Products
The Impact of Collaboration with Visual Matrix

In today’s competitive hospitality landscape, technology isn’t just a back-end tool—it’s a vital partner in creating memorable guest experiences and efficient operations. For independent hotel owners, the relationship with their property management software can make or break the guest journey. That’s why platforms that prioritize collaboration and open dialogue are transforming the way hotels do…

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Class 8 trucks
Driving the Future at ACT Expo: Windrose Showcases Its Purpose-Built Electric Class 8 Trucks
July 1, 2025

At the ACT Expo, Hammer Down host Mike Bush dives deeper into the future of freight with a hands-on look at Windrose Technology’s electric Class 8 trucks. Joined by Joseph Jaramillo, Driver Supervisor at Talon Logistics, Mike takes a test drive to experience the smooth ride, dual digital displays, and unique features—like advanced regen modes and a…

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ball valve
Zero-Friction Flow: Trillium Launches the Red Point® Non-Contact Rising Stem Ball Valve to Cut Downtime, Boost Safety, and Perform in Demanding Applications
June 30, 2025

Join host Michelle Dawn Mooney for this special episode of FlowCast by Trillium Flow Technologies, as she sits down with Fred Jansen, General Manager of Trillium’s Netherlands facility, and Pepijn Esman, Engineering Manager for Red Point, to unveil the non-contact Rising Stem Ball Valve (RSBV)—a breakthrough engineered for extreme-service applications across oil &…

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student success
The AI-Powered Edge in Education: How LearningClues Is Enabling Student Success with Co-founder and CEO Dr. Perry Samson
June 30, 2025

As AI continues to reshape education, institutions face a growing challenge in ensuring students succeed without compromising engagement or integrity. Today’s college students are often juggling jobs, family, and coursework, leading to limited study time and increased dropout risk. According to the National Center for Education Statistics, 40% of full-time undergraduates and 74% of…

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AI Strategist
Why Enterprises Need an AI Strategist and Why It Should Be a Marketer
June 30, 2025

In this episode of The Marketing AI SparkCast, Aby Varma, founder of Spark Novus, a leading consultancy that partners with marketing leaders to adopt and scale AI responsibly and strategically, talks with Nicola Smith, Senior AI Programs Advisor at Southwest Airlines. They explore how enterprises can move beyond tool experimentation to embed AI into…

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Other Videos Hospitality
Embracing Innovation A Hotel’s Journey to Visual Matrix Cloud
January 24, 2025

In an industry where efficiency and guest experience are everything, hospitality leaders are increasingly turning to technology to future-proof their operations. The shift from server-based systems to cloud-based property management platforms marks a major leap forward—not just for convenience, but for business resilience. Traditional server systems tie staff to the front desk, but cloud…

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Maximizing Revenue with Visual Matrix PMS
January 24, 2025

In today’s fiercely competitive hospitality industry, maximizing revenue isn’t just about filling rooms—it’s about doing so intelligently. Hotels are increasingly turning to Property Management Systems (PMS) that integrate dynamic pricing tools to fine-tune rates based on real-time demand. This strategic shift has been fueled by tech platforms like Visual Matrix, which allow hoteliers to deploy…

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Happy Holidays
December 19, 2024

As the hospitality industry braces for the seasonal surge, operational clarity becomes the unsung hero of a smooth guest experience. Visual Matrix isn’t just simplifying workflows—it’s amplifying the warmth that defines holiday travel, turning check-ins into cheerful hellos and processes into peace of mind. In a season defined by connection, their commitment ensures the journey…

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Improvements Made in 2024 with Suchi Reddy, CIO
December 14, 2024

In today’s fast-evolving tech landscape, operational excellence is no longer just a buzzword—it’s a necessity. For hospitality tech providers, meeting the demands of efficiency, responsiveness, and scalability requires more than just keeping up; it demands forward-thinking innovation. The move from on-premises systems to cloud-based platforms has become a transformative force, reshaping how businesses serve both…

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Suchi Reddy Thoughts On AI and Automation
December 14, 2024

As the hospitality industry evolves, the pressure to balance personalized service with operational efficiency continues to mount. The rise of AI and automation offers a transformative answer—streamlining backend processes while enhancing the guest experience in real-time. From predictive analytics to intuitive chatbots, smart technologies are helping hospitality teams anticipate needs before they arise, offering a…

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Suchi Reddy on Customer Care
December 14, 2024

In today’s competitive tech landscape, customer care is no longer confined to help desk tickets and troubleshooting calls—it’s about building meaningful, lasting partnerships. For companies striving to retain customers and build trust, proactive engagement from day one is key. That means going beyond the sale to ensure clients are supported through onboarding, training, and continuous…

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Thanksgiving Traditions
November 27, 2024

Thanksgiving is more than turkey and pie—it’s a mosaic of quirky, heartfelt traditions that connect us to the people we love. From inflatable yard turkeys in Oklahoma to coastal dinners with a view, these rituals reflect the diverse ways families express gratitude and togetherness. In a world that moves fast, the real magic of the…

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Rising To Every Occasion
November 20, 2024

In an age where automation is rewriting the rules of customer service, hospitality remains one of the few industries where the human element still reigns supreme. The heartbeat of any hotel isn’t the marble in the lobby or the thread count on the sheets—it’s the people behind the desk and the ones cleaning the rooms,…

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How do you empower your team members?
November 20, 2024

In the hospitality industry, where service and empathy are essential, leadership must go beyond managing tasks—it must focus on understanding people. A manager’s true strength is revealed not just in achieving efficiency, but in seeing beyond surface behaviors to uncover the humanity behind them. When team members struggle, it’s easy to label them as problems…

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