Videos Hospitality
In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…
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Leveraging Cloud Technology to Revolutionize Hotel Operations
In the ever-evolving landscape of hospitality, staying competitive hinges on more than just great service—it requires smart, scalable technology. As guest expectations grow and labor markets tighten, hotels are turning to cloud-based solutions to simplify operations and deliver personalized experiences. The property management system (PMS) is no longer just a backend tool; it’s the nerve…
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Optimizing Hotel Management with Visual Matrix: A Game-Changer Testimonial
In the fast-evolving hospitality industry, seamless technology integration has become more than a luxury—it’s a necessity. Hotel managers face increasing pressure to keep up with new mandates, rising operational costs, and guest expectations that change faster than ever. Smart TVs, mobile check-ins, and streamlined communication platforms aren’t just nice to have; they’re critical touchpoints…
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Boosting Hotel Operations with Visual Matrix
In today’s competitive hospitality landscape, hotels are under pressure to deliver seamless service while optimizing operational efficiency. Property management systems (PMS) like Visual Matrix are transforming how hotels run, offering powerful tools to manage everything from housekeeping to revenue tracking—all in one place. What makes systems like Visual Matrix so impactful is their intuitive design,…
Hospitality
Visual Matrix Townsquare 2025
In an era where the hospitality industry demands agility, personalization, and deep connectivity, Visual Matrix is staking its claim as more than just a property management system—it’s becoming the digital heartbeat of hotel operations. Townsquare 2025 unveils a vision where hotel teams don’t just manage rooms and reservations, but engage in a centralized hub for…
Hospitality
Lights, Camera, Lunch!
Food has always been a gateway into culture, creativity, and connection—and nowhere is that more evident than at Visual Matrix. In their lively series Lights, Camera, Lunch!, the team pulls back the curtain on the humble midday meal, transforming it into a celebration of flavor, tradition, and community. From nostalgic Uncrustables to international culinary gems…
Hospitality
MOP Lost & Found
In the hustle of hotel operations, few tasks are as deceptively complex as managing lost and found items. What seems like a small logistical footnote can quickly spiral into miscommunications, misplaced belongings, and ultimately, frustrated guests. Traditionally, hotel staff have relied on handwritten logs, ad hoc storage solutions, and memory—systems that leave ample room for…
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Coaching Insights: Inside the Relentless Pressure and Changing Realities of Modern College Football
The college football carousel is spinning faster than ever—accelerated by the transfer portal, NIL, and playoff-or-bust expectations. In this environment, staff turnover isn’t just a headline; it’s a human story affecting assistants and families who don’t have eight-figure buyouts. As discussed in this episode, a widely cited estimate suggests a majority of portal entrants…
Learning Through Engagement: Shamyra Jacobs’ Vision for the Future of HR Development
At the 2025 HRSouthwest Conference — a cornerstone gathering for forward-thinking human resources professionals — ideas around culture, engagement, and the evolving nature of workplace learning took center stage. Among the voices shaping those discussions was Shamyra Jacobs, an MBA student at Texas Woman’s University, who joined Daniel Litwin, the Voice of B2B at…
Build Better Leaders, Build Better Businesses: Scott Burgmeyer Makes the Case for Leadership-Driven Culture at HRSouthwest 2025
At the crossroads of innovation and people strategy, the HRSouthwest Conference 2025 brought together leaders redefining what effective HR looks like today. Among them was Scott Burgmeyer, Founder and CEO of BecomeMore Group, who shared a message that cut through the jargon: culture isn’t an HR initiative — it’s a leadership responsibility. Through his firm,…
From ER Rooms to Boardrooms: How Christiana Yebra Is Redefining the Sports Fan Experience Through Curiosity and Connection
In an era where career pivots are becoming the new normal, Christiana Yebra’s story stands out as a masterclass in reinvention. She’s gone from emergency rooms and med-tech startups to leading a dating app—and now, she’s advancing the sports fan experience through technology. Her career shows how curiosity, adaptability, and storytelling can be powerful…
