Why Pinnacle? – Pinnacle
Scott Jenkins, representing Keelpoint, a prominent wealth management firm in Huntsville, Alabama, expressed his gratitude and appreciation for the exceptional support and services provided by Pinnacle Business Systems. With over $2.8 billion in assets under management, Keelpoint relies on Pinnacle to manage various critical aspects of their technology infrastructure, including SOC (Security Operations Center), ITAS…
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Why Pinnacle? - Pinnacle
Empowering Sales Teams: Axio 360 and its Unique Perspective on Cybersecurity
Britney Bohas, the Director of Alliance at Axio, addressed the sales team with an informative and engaging discussion about the Axio 360 product and its capabilities. Her insights and guidance shed light on the importance of tailoring pitches and demos to address the specific pain points and roles of potential customers. With a focus on…
Why Pinnacle? - Pinnacle
How Pinnacle Business Systems Redefines Technology Partnerships with Unmatched Customer Dedication
Pedro Serrano, the Chief Information Officer at Grand River Dam Authority, highlighted his experience with Pinnacle Business Systems and shed light on three crucial reasons why he chose the company for their technology solutions. Pinnacle’s unwavering commitment to understanding and catering to their customers’ unique environments, along with their dedication to providing valuable guidance, sets…
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PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…
