Articles
Inconsistent arrival experiences have hounded hotel operators for years—it’s time for technology to even the score by smoothing out the experience for everyone. By Warren Dehan Independent hoteliers have a lot of control over their guests’ experience, but the arrival experience to the hotel doorstep is simply out of their hands. Unfortunately, today’s travel and…
Latest
Articles
Olde Mill Inn Leveraging Maestro All-In-One PMS and LodgIQ AI Integration to Wow Guests, Drive Revenues
The popular central New Jersey wedding and social event destination is making data-driven decisions, maximizing its revenue potential, and connecting with guests in more strategic ways. MARKHAM, Ontario, Nov. 5, 2024 — Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations,…
Articles
Planning for Tomorrow: Four All-In-One PMS Technologies Driving Hotelier Success in 2025
Hoteliers are adding an All-In-One property-management system to their 2025 budgets to better serve guests, create a consistent service journey, and adapt to technology’s evolving presence in hospitality By Warren Dehan Hotel budget season is upon us, and the hotel industry remains fixated on the usual concerns and challenges that are repeated throughout the year,…
Articles
Maestro All-In-One PMS and Data Plus Collaborate to Provide Seamless End-To-End Integrations for the Famed Francisco Grande Hotel & Golf Resort
The historic sports training destinations is now benefitting from improved access to financial management technology and enhanced integrations across all operations departments MARKHAM, Ontario, Sept. 10, 2024 — Maestro PMS, the hotel industry’s leading Web Browser-based cloud and on-premises all-in-one property-management system, has teamed with industry-leading financial management platform Data Plus to elevate the technology offerings…
Articles
Cash in Hand: Examining the Role Hotel PMS Plays in Digital Tipping and Employee Rewards
Hotel companies must consider the impact of digital tipping trends on employee satisfaction as we trend toward a cashless society By Warren Dehan Tipping is an integral part of North American service culture, but it has always had challenges in hospitality. Travelers today carry fewer cash bills than ever, with a recent study showing that…
Articles
Why Travelers Prefer Single Guest Itineraries
The modern hotel PMS is helping guests stay organized and hotels remain profitable By Warren Dehan Technology was supposed to make everything so easy. Instead, travelers are more overwhelmed than ever by their devices, each vying for attention every second of every day. Not only are travelers focused on getting from point A to point…
Articles
Customer Reviews Shape Hospitality Brand Success. How Do You Turn Reviews Into Revenue?
Due to digital footprints becoming as significant as physical presence, nowadays customer reviews have become a cornerstone in the hospitality industry’s strategy to attract and retain guests. A recent ACOR study highlighted this trend, revealing that 97 percent of hotel guests consider other customer reviews before booking, making it nearly as crucial as the…