Articles Hospitality
The hospitality industry is undergoing a rapid transformation, driven by the rising expectation for hyper-effortless, personalized guest experiences. Across industries, research from McKinsey shows that 71 percent of consumers expect companies to deliver personalized interactions—raising the bar for service excellence in every sector, including hospitality. As hotels, casinos, and resorts race to meet evolving demands,…
Latest
Articles Hospitality
Maestro PMS All-In-One Solution Provider Unveils 2025 Tech Roadmap Featuring API Interface Expansion, Embedded Payment Processing Enhancements and More
Industry leading property-management system continues to innovate its solutions by overhauling its user experience, expanding access to embedded payment processing, enhancing its sales and catering module, developing integration to Booking.com and more MARKHAM, ONTARIO, February 11, 2025 — Following a banner year for hotel technology investments, Maestro PMS, the leader in All-In-One cloud hosted, private…
Articles Hospitality
How Independent Hotels are Relying on PMS Technology to Recoup ROI in 2025
Independent hoteliers are turning to all-in-one tools to increase consistency on property, reducing friction and improving ROI through new efficiencies. By Warren Dehan Today’s independent hoteliers often feel trapped between the rising costs of operating their properties and guests’ sky-high expectations for each stay. But with the right tech stack, your hotel could be operating…
Articles Hospitality
Gift Cards and Alternative Payments: Their Place in the Hotel Operations Ecosystem
The most significant barrier preventing hotels from efficiently implementing successful gift card operations is due to restrictions within their technology stack By Warren Dehan What good is a gift card if it’s a chore to purchase or use? Keeping this top of mind should be key to hoteliers when considering program options, and it’s particularly…
Articles Hospitality
Caring Back: How Robust & Flexible PMS is Improving Your Guests’ Arrival Experience
Inconsistent arrival experiences have hounded hotel operators for years—it’s time for technology to even the score by smoothing out the experience for everyone. By Warren Dehan Independent hoteliers have a lot of control over their guests’ experience, but the arrival experience to the hotel doorstep is simply out of their hands. Unfortunately, today’s travel and…
Articles Hospitality
Olde Mill Inn Leveraging Maestro All-In-One PMS and LodgIQ AI Integration to Wow Guests, Drive Revenues
The popular central New Jersey wedding and social event destination is making data-driven decisions, maximizing its revenue potential, and connecting with guests in more strategic ways. MARKHAM, Ontario, Nov. 5, 2024 — Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations,…
Articles Hospitality
Planning for Tomorrow: Four All-In-One PMS Technologies Driving Hotelier Success in 2025
Hoteliers are adding an All-In-One property-management system to their 2025 budgets to better serve guests, create a consistent service journey, and adapt to technology’s evolving presence in hospitality By Warren Dehan Hotel budget season is upon us, and the hotel industry remains fixated on the usual concerns and challenges that are repeated throughout the year,…
Latest
Bringing Community into the Transformation of K-12 Schools: The Impact of Mentors, Local Voices, and Student Entrepreneurs
As K-12 schools across the U.S. struggle to recover from the learning loss and emotional fallout of the pandemic, a deeper reckoning is underway—one that challenges the very foundation of who’s responsible for educating our children. Despite billions in federal relief, a third of U.S. students are not even reading at a basic level…
9 Proven User-Generated Content Strategies That Actually Work
User-generated content has become the backbone of modern marketing—but most advice focuses on theory rather than execution. We asked nine marketing leaders who’ve built successful UGC programs to share exactly how they do it, what works, and what doesn’t. Here’s what we learned from their real-world experience. Start With Direct Customer Outreach Kyle Bernard, who…
Smarter Sterile Processing Starts with Data—Boosting Efficiency, Cutting Costs, and Improving Patient Care
In a healthcare ecosystem increasingly driven by data, sterile processing departments (SPDs) find themselves at a crossroads—balancing precision and pace, safety and speed. As hospitals look to reduce inefficiencies and protect patient safety, analytics tools are transforming sterile processing from an often overlooked backroom function into a vital, data-enhanced frontline of care. Research shows…
Freshman Year Survival Guide: How Overlooked High School Lessons Lead to College Success
Nobody warns you that college success isn’t just about brains — it’s about balance, too. In this refreshingly honest episode of Professional Quotient: Conversations that Build Equity, hosted by Jason Winningham, high school teacher Jacob Mutchler reunites with two of his former students, Lilly Salcedo and Oscar Davila, to reflect on what really mattered…
