How Queuing Solutions Empower Better Healthcare

Waiting in line at a healthcare facility has always brought challenges, but those difficulties were heightened as the COVID-19 pandemic raged on.

Nick Eason, National Sales Manager at Nemo-Q, spoke to host Tyler Kern about how Nemo-Q’s solutions are helping these facilities be more efficient in their processes, which will continue to help them navigate this unprecedented time and prepare for a future of more efficient lobbies.

“There’s a couple of different things we have to factor in when we’re talking about waiting in a line,” Eason said. “That has become a concern for us because of COVID-19, particularly, and in having social distancing be a factor. Just the influx of people waiting in lines for medical reasons, whether for a normal checkup or a COVID test – all those are a concern. When you add in all of those factors, it needs a more organized lobby flow.”

Nemo-Q factors in these concerns to keep wait times down and emergency needs a priority while adding social-distancing protocols and even wait-in-vehicle procedures to keep people safe and on schedule.

“With immune-compromised people, especially in this time, we have to be extra careful on how we are going to handle those patients,” Eason said. For these and many other reasons, a wait-in-the-car process makes sense.

When it comes to managing queues and wait times in healthcare, sometimes it’s the simple things that matter most to patients. Eason said something as simple as posting wait times on a healthcare facility website could make a difference so people know how long they might have to wait.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook –
LinkedIn –

Follow us on social media for the latest updates in B2B!


staffing shortages
Employing Technology Is the New Hire Hotels Need to Counter Staffing Shortages
December 8, 2023

Facing critical staffing shortages, over 80% of hotels struggle to fill positions despite offering higher wages and flexible hours, as reported by a recent American Hotel & Lodging Association survey. While slightly improved since May 2022, this situation highlights a significant challenge in the hospitality industry, with housekeeping roles being the most urgently needed. […]

Read More
mastering AV sales strategies
Mastering AV Sales Strategies: A Diverse Market Requires Understanding Individual Needs
December 8, 2023

Mastering AV sales strategies in a global professional audio-visual (Pro AV) market, poised to reach $79.2 billion by 2028, requires much attention to detail. The surge in demand from corporate, government, and institutional sectors, driven by the need for enhanced productivity and efficient working environments, gives AV sales pros a lot of opportunity. In […]

Read More
cybersecurity in healthcare
Cybersecurity in Healthcare: Addressing the Growing Threat
December 8, 2023

To keep up with the growing threats, cybersecurity in healthcare is a high-level priority. The recent ransomware attack on Ardent Health underscores a stark reality for the healthcare industry: cyber threats are a significant and ongoing challenge. Mike Saylor, the CEO of Blackswan Cybersecurity, LLC, sheds light on the complexities of cybersecurity in healthcare. […]

Read More