Maintaining Meaningful Relationships through a Screen

Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.

 

Among the challenges of the past year, relationship building might be one of the toughest. Adrienne Craighead, the Director of Financial Development for Apparo, talked with Straight Outta Crumpton Host Greg Crumpton and Tyler Kern to talk about keeping people at the heart of business and life.

Apparo helps “… local nonprofits leverage technology and improve business processes to expand their ability to create positive social change in our community.”

Craighead talked about building relationships through a screen during COVID. She started the job at Apparo when COVID hit. She still hasn’t set foot in the office. This meant she had to be strategic on how to build relationships with the staff. She knew she had to put in quality time to make these relationships.

“I think that relationships should be at the heart of everybody’s personal and professional relationships,” Craighead said. “That’s especially true in nonprofits. Everybody we encounter has a way to impact our world.”

One of the ways that can help people connect is through humor. Whitehead and Crumpton agreed that just having a small laugh can help connect and break up a work day’s monotony. Whitehead described the levels of humor she uses when meeting people at networking events. She really enjoys when people get the spirit and roll with it and take it to the next level.

What are some of the strategies Whitehead uses to build relationships? To her, there are motivations people to build relationships, and those include: personal, altruistic, or business. Meeting Crumpton, who supports Apparo, was humorous. Though when she went to learn more about him, she found his serious side on his LinkedIn page: “My personal and professional goals are to serve the people I’m working with and working for, and I carry this mantra in my professional life and my home life.”

“I always try to look at how I can help people,” Crumpton said.

Make Sure to Follow Along for More Episodes of Straight Outta Crumpton!

Straight Outta Crumpton with Greg Crumpton

Follow us on social media for the latest updates in B2B!

Image

Latest

experiential learning
Flood the Zone: University of Virginia’s New Strategy to Scale Experiential Learning for Every Student
February 16, 2026

Experiential learning is having a bit of a reckoning moment in higher ed. For years, the default answer was “get an internship” or “do a co-op”—as if every student can pause life, relocate for a summer, and take on a high-stakes role that’s supposed to define their future. But students’ realities have changed: many…

Read More
free tools
The True Cost of Free Tools: When Free Platforms Own More of Your Network Than You Do
February 12, 2026

Nowadays, getting a project off the ground usually means moving fast. A quick map gets sketched. A file gets shared. A design gets reviewed in whatever tool is closest at hand. In the moment, it feels efficient — even smart. But in the telecommunications industry, as networks become more automated, location-aware, and powered by AI,…

Read More
telecom
Predictive Networks: How Baron Weather and GIS are Strengthening Telecom Operations
February 12, 2026

Severe weather is no longer an occasional disruption for telecom providers—it’s becoming part of the operating environment. During Hurricane Ida in 2021, the Federal Communications Commission reported that nearly 1,000 cell sites across Louisiana and Mississippi went offline. In 2024, Hurricane Milton left more than 12% of cell sites in impacted areas of Florida…

Read More
The DAISY Foundation: Impacting Nurse Careers Through Recognition
The DAISY Foundation: Impacting Nurse Careers Through Recognition
February 12, 2026

Recognition is often described as a “nice to have” in healthcare, but on this episode of Care Anywhere, it’s framed as something far more essential. Host Lea Sims sits down with Deb Zimmermann, DNP, RN, NEA-BC, FAAN, Chief Executive Officer of The DAISY Foundation, and Bonnie Barnes, FAAN, co-founder of the organization, to explore…

Read More