Community Generated Content – FBD Partnership

FBD Store Personnel Training: Course Introduction

Customer Service

Your machine is ready to roll! Magnus Atu, the Customer Service Manager at FBD covers how to change flavors on your dispenser, how to clean your dispenser, how to identify common errors with a dispenser, and reach out to a service provider when needed. David Bird is an engineer at FBD and he walks you…

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Building Management
FBD Store Personnel Training: Level 1 – Checklist Before Calling a Service Provider

community generated content – FBD Partnership If you feel like you can’t handle a maintenance issue yourself, run through this checklist to ensure you need to call a service provider to get your machine back up and running. Before calling your service provider, please verify your water supply, your CO2 supply, your syrup to the…

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56X Product Training
FBD Store Personnel Training: 56X Product

This training video focuses on ensuring a successful frozen beverage program and maintaining FBD frozen beverage equipment. It covers essential steps for a successful program, including the four elements needed for a frozen drink: water, syrup, CO2, and electricity. The importance of proper placement of the bag-in-box (BIB) syrup containers is emphasized. Maintenance and cleaning…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basics of Maintenance

There are a range of issues your machine might experience, many of which you can take care of yourself. In this video we will explore them! When your dispenser is displaying all the different lights, you need to verify what is happening. To verify what’s going on, you would need to lift the door up…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Clean the Machine (Daily Cleaning)

This video will go over how to clean your machine daily. It is very important for you to clean your machine daily! To clean your machine daily it will require the proper cleaning solution and a soft towel. Make sure to clean both the surfaces of the machine and on the unit itself. Spray the…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: How to Change Flavor

Changing flavors is a great way to keep customers coming back and to navigate inventory levels. This video goes over how to change flavors for different kinds of products. This video reminds you to ensure you have the right graphics and to match them on the merchandiser to the new flavor and to pay close…

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Community Generated Content - FBD Partnership
FBD Store Personnel Training: Basic Dispenser Menu Access

The Basic Dispenser Menu provides access to a variety of key functions. This video provides a detailed description of the Basic Dispenser Menu and the user interfaces of FBD equipment. It introduces the 773 unit and the 771 multi-flavor unit, explaining how they display flavors and statuses. The main unit interface is described, including buttons,…

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retention
Employee Loyalty Starts with Culture: What the H. E. Butt Foundation Gets Right About Retention
October 27, 2025

Employee expectations have changed fast. The promise of remote work, the rise of burnout, and a sharper focus on well-being have all rewritten what people look for in a job. For HR leaders, that shift has made retention less about perks and more about purpose — about building workplaces that people actually want to stay…

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direct primary care
Cutting Costs, Boosting Care: Why Employers Are Turning to Direct Primary Care for a Healthier, More Engaged Workforce
October 27, 2025

Rising healthcare costs continue to strain employers and employees alike — and with the average annual premium for family coverage nearing $27,000, benefits leaders are searching for new models that deliver both affordability and accessibility. At the same time, workplace well-being has expanded beyond basic coverage to include mental health, telemedicine, and preventive care,…

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mid-level
Stop Hunting Unicorns: Invest in Trainable Talent to Solve the Mid-Level Hiring Crisis
October 27, 2025

Companies are moving through a cautious but competitive hiring landscape in late 2025. HR leaders face rising pressure to fill key roles quickly. They must balance speed with quality, culture, and long-term potential. That balance has become harder to achieve. In fields like architecture, engineering, and consulting(AEC), the demand for skilled professionals continues to…

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HR
Building a More Human Workplace: Julie Develin on the Future of HR and Workforce Data at HR Southwest 2025
October 27, 2025

In a business world defined by disruption, HR leaders are racing to keep pace with rapid shifts in technology, workforce expectations, and organizational culture. Recent Gartner research shows that 75 percent of HR leaders say their managers are overwhelmed by the growing pace of change and new responsibilities, while nearly three-quarters report their teams…

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