From Dallas to New York, cities are reimagining how people play and connect with one another. The rise of “location-based entertainment” (LBE) spots like Topgolf, Sandbox VR, and Goodsurf Beach Club signals a new chapter in the way community and recreation come together. With over 65% of Goodsurf’s visitors returning multiple times a month,…
From Dallas to New York, cities are reimagining how people play and connect with one another. The rise of “location-based entertainment” (LBE) spots like Topgolf, Sandbox VR, and Goodsurf Beach Club signals a new chapter in the way community and recreation come together. With over 65% of Goodsurf’s visitors returning multiple times a month,…

The Future of RCM: Leveraging AI, Automation, and Human-Centered Design to Transform Patient Financial Care
Hospitals today are juggling tighter budgets, shifting regulations, and increasingly savvy patients—all while trying to keep financial operations running smoothly. That pressure has made the revenue cycle a powerful lever for innovation. The spread of artificial intelligence (AI) and automation is no longer experimental; it’s reshaping how health systems manage billing, reimbursement, and patient engagement….

Technology for Good: Dug Song on Shaping a Better World Through Innovation and Impact (Part 3)
Detroit is redefining its role in the next era of American innovation. The conversation has shifted from what to build to how to build it in ways that deliver lasting impact. The goal is to do so sustainably, inclusively, and with the community at its core. The state’s growing network of research universities, multi-billion-dollar…

Technology for Good: Dug Song on Shaping a Better World Through Innovation and Impact (Part 2)
As Michigan reclaims its identity as a hub of American innovation, the next industrial revolution looks far different from the assembly lines that once defined it. New initiatives like the forthcoming University of Michigan Innovation Center, alongside grassroots movements such as Black Tech Saturdays, are powering that resurgence. Together, they reflect a statewide belief…

Lasting Success in Healthcare Depends on Human Understanding: Why the Most Resilient Revenue Cycles Are Built on Empathy, Not Algorithms
Hospitals today are fighting a two-front battle — one against increasingly sophisticated payers armed with automation and AI, and another to meet patients’ rising expectations for clarity and convenience. A recent joint study by Knowtion Health and the Healthcare Financial Management Association found that nearly one in two revenue cycle executives now identify payer denials…
Experts Talk
Experts Talk
Fleet Lifecycle Management: Data, Safety Tech, and Timely Refreshes Cut Costs and Maintain Competitiveness
Volatile tariffs, inflationary pressures, and advances in fleet lifecycle management are forcing trucking executives to make strategic choices under uncertainty. The decision to replace or upgrade Class 8 trucks is no longer just about cost-per-month—it’s about lifecycle value, operational safety, compliance readiness, and long-term competitiveness. As the EV credit deadline approaches and OEMs release…
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Podcast Episodes
Driving Real Change: How ZM Trucks Is Building the Future of Zero-Emission Trucking
As the U.S. accelerates its push toward cleaner freight transport, policy and market forces are reshaping what’s possible in trucking. The EPA’s Phase 3 greenhouse gas emissions standards for heavy-duty vehicles, finalized on March 29, 2024, establish stricter CO₂ limits for model years 2027 through 2032. The rule is technology-neutral and performance-based, allowing manufacturers…
Technology for Good: Dug Song on Shaping a Better World Through Innovation and Impact (Part 1)
Technology is evolving faster than ever, and with that acceleration comes the question of whether we’re using it to make the world better or simply faster. As automation, AI, and cybersecurity shape the future of work and life, leaders are reexamining how innovation can drive not just profit, but progress. Michigan, once the cradle…
Finding the Thread: How Career Pivots and Global Moves Shape Professional Wisdom
In today’s evolving professional world, the ability to adapt — to pivot careers, countries, and identities — is not just an advantage; it’s essential. With workforce shifts, layoffs, and global mobility reshaping how we think about career stability, adaptability has become the cornerstone of success. According to Indeed’s Hiring Lab, between 2022 and…
How to Build a Purpose-Driven Career in the Age of AI and Acceleration
In a world reshaped by AI, global connectivity, and relentless technological advancement, the pace of disruption has never been greater. Careers are being reinvented as industries transform, and individuals everywhere are being challenged to find meaning, adaptability, and creativity in their professional paths. According to Deloitte’s 2024 Gen Z and Millennial Survey, 86% of…
Medical school taught Dr. Robert Lufkin the conventional wisdom of the healthcare system, but his experiences and research exposed deeper issues at play. In this episode of Healthcare Rethink, hosted by Brian Urban, the spotlight shines on Dr. Robert Lufkin, MD, the author of Lies I Taught in Medical School. The conversation centers around…