Hospitals are juggling shrinking margins and rising costs while denial volumes remain stubbornly high. In the revenue cycle alone, hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, Access Healthcare CEO Shaji Ravi cites more than $250 billion wasted each year. Meanwhile, payers have accelerated their use of AI to adjudicate…
Hospitals are juggling shrinking margins and rising costs while denial volumes remain stubbornly high. In the revenue cycle alone, hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, Access Healthcare CEO Shaji Ravi cites more than $250 billion wasted each year. Meanwhile, payers have accelerated their use of AI to adjudicate…

The New Freight Standard: Why Verified Trucking Reviews Matter in Modern Supply Chains
For decades, the freight industry has leaned heavily on compliance data and opaque reputation systems, leaving carriers, brokers, and shippers with little visibility into actual service quality. Reviews often sat behind paywalls, skewed negative, or lacked validation altogether, making it difficult to separate reliable partners from unreliable ones. Today, the vast majority of trucking remains…

Culture as a Growth Engine: How People-First Values Create Long-Term Success in a Tech-Driven Age
Companies everywhere are racing to integrate AI and automation into their operations—but what happens when technology threatens the very people who power the business? A recent Mercer study found that while executives see AI as a major driver of productivity, many admit their organizations are struggling to keep their workforce prepared for the pace of…

The Ethics of Innovation: How Nonprofits Can Harness AI Without Losing Their Mission
Artificial intelligence is reshaping industries at a staggering pace, with nonprofit leaders now facing the same challenges and opportunities as their corporate counterparts. According to a Harvard Business Review study of 100 companies deploying generative AI, four strategic archetypes are emerging—ranging from bold innovators to disciplined integrators. For nonprofits, the stakes are even higher: harnessing…

From Online to On-Site: How Hybrid Models Are Building the Healthcare Workforce of Tomorrow
Health systems across the U.S. are staring down a stubborn talent gap—one that COVID-era lessons, hybrid training models, and employer partnerships are beginning to reshape. In Detroit, Houston and beyond, multi-billion-dollar expansions are colliding with persistent shortages, forcing new pathways into care careers. Meanwhile, loan-repayment and incumbent-worker funds are emerging as powerful levers to…
Experts Talk
Experts Talk
Fleet Lifecycle Management: Data, Safety Tech, and Timely Refreshes Cut Costs and Maintain Competitiveness
Volatile tariffs, inflationary pressures, and advances in fleet lifecycle management are forcing trucking executives to make strategic choices under uncertainty. The decision to replace or upgrade Class 8 trucks is no longer just about cost-per-month—it’s about lifecycle value, operational safety, compliance readiness, and long-term competitiveness. As the EV credit deadline approaches and OEMs release…
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Podcast Episodes
College Football’s AP Poll: Should Voter Rights Be Revoked?
The early weeks of college football are once again putting the AP poll under a microscope, with a controversial ballot sparking debate over voter accountability and the disconnect between initial rankings and on-field performance. At the same time, financial pressures are reshaping both college and pro football, from coaching buyouts to roster strain created by…
Career Growth Is Nonlinear: Move Beyond the Ladder and Lead Your Career Journey with Authenticity and Well-Being
Career development no longer follows the predictable “ladder” of past decades. A 2024 Gallup analysis revealed that younger workers are increasingly disengaged from traditional career paths and instead seek purpose, flexibility, and balance in how they define success. Careers today move sideways, backward, and forward—more like a lattice than a ladder—requiring resilience, adaptability, and…
Tell Your Story and Build Equity Through Personal Narrative
AI is reshaping workplaces at an unprecedented rate, making communication skills a key differentiator for leaders and teams. The ability to craft and share a compelling story directly influences trust and opportunity in meetings, client pitches, and internal updates. Many professionals still avoid the spotlight, and Chapman University’s 2024 Survey of American Fears found…
Just Thinking… About How Good Schools Foster Kindness, Curiosity, and Lifelong Learning
Artificial Intelligence is rapidly reshaping how schools, educators, and policymakers think about the future of learning. With OECD shifting its emphasis from test-based rankings toward human flourishing, and governments debating how to integrate digital tools without overwhelming already-strained systems, the stakes couldn’t be higher. A McKinsey study found that 20 to 40% of teacher…
Medical school taught Dr. Robert Lufkin the conventional wisdom of the healthcare system, but his experiences and research exposed deeper issues at play. In this episode of Healthcare Rethink, hosted by Brian Urban, the spotlight shines on Dr. Robert Lufkin, MD, the author of Lies I Taught in Medical School. The conversation centers around…