Michael Longoria facilitates the growth of the business by working primarily with the sales and marketing departments. He develops training plans to educate and motivate employees within to perform at their most profitable level. Within the sales category, he directs, analyzes, and renders business/personnel decisions and promote customer satisfaction. Michael deals directly with consumers and handle incoming calls or inquiries from prospective customers/clients. He assists customers effectively by solving customer disputes while providing customers additional information. He explains services and discusses products offered while ensuring customer/dealer satisfaction.