Skip to content
MarketScale
‹ Back to Industries

Education Technology

Giving Teachers the Confidence and Strategies to Shift Online

Celebrating the leaders and experts that are powering education into the future, host JW Marshall sets out to ask the “right questions” in EdTech to understand the changes in policy and technology that will power our universities, tradeschools, and companies – and drive growth in upskilling certifications.   Most teachers had little experience with online teaching when…

This story was produced through MarketScale. See how Education Technology teams put it to work with Executive Thought Leadership.

Share

Celebrating the leaders and experts that are powering education into the future, host JW Marshall sets out to ask the “right questions” in EdTech to understand the changes in policy and technology that will power our universities, tradeschools, and companies – and drive growth in upskilling certifications.

Most teachers had little experience with online teaching when the pandemic began. In just a few days, they were expected to translate the classroom to the internet. Voices of eLearning is always seeking to provide teachers tips and insights on how to transition successfully. Today, JW Marshall has an expert to share her knowledge, Courtney Ostaff. Ostaff literally wrote the book on the subject, as she’s the author of The Teaching Online Handbook.

The discussion began with an origin story and Ostaff’s first online teaching role. She was a grad student, not planning to become an educator when her program head received a grant to teach computers online. “My first experience was reading a book online, and I was terrible. But nobody knew anything about teaching online 20 years ago,” she said.

Her skillsets and expertise grew over the years, and when the pandemic hit, a friend told her she should “write a book,” and she did.

“Some thought they’d just turn the camera on and do what they did in the classroom, and it’s not effective,” Ostaff commented.

In discussing the book, Ostaff mentioned she structured it like she does her classes. She also said, “It’s not as much as what you do in that Zoom session as what happens offline.”

To make offline and online work, she uses content modules, which are digital folders, and there’s one for every week for every class for students.

When asked about the best use of live time, she responded, “Answer student questions and present new material in a way they can grasp it and do their assignments.”

The biggest challenge she and most teachers face is keeping student’s attention. “They can tune you out, and there’s not much you can do about it. I try to create an expectation that it’s going to be a positive experience and keep pinging them to keep their attention every few minutes,” she said.

Having a set structure to class is essential for Ostaff so that it becomes a habit. She also talked about relationships with parents and the importance of it. “Assume that parents will see your lessons. Learn to be respectful of family time, which is why I don’t have weekend homework, and trust them.”

Listen to Previous Episodes of Voices of eLearning Right Here!

New to MarketScale?

MarketScale is the platform Education Technology companies use to turn their own experts into content like this. Want the short overview?

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Education Technology Insights

How Raptor's StudentSafe tackles behavioral threat assessment and student well-being

How Raptor's StudentSafe tackles behavioral threat assessment and student well-being

Raptor Technologies has transitioned from visitor management to enhancing student well-being with its StudentSafe platform. This move addresses school district needs for improved behavioral threat assessment. StudentSafe is designed to bolster educational security and student safety.

  • 01Raptor Technologies is expanding into student well-being.
  • 02The StudentSafe platform focuses on behavioral threat assessment.
  • 03StudentSafe responds to demands from school district customers.

Jun 26, 2026

NYC schools require every AI tool to pass a bias and equity review before deployment

NYC schools require every AI tool to pass a bias and equity review before deployment

New York City schools have mandated that every AI tool undergo a bias and equity review before being deployed within their systems. This move comes amid broader concerns and debates about the role of AI in education, particularly concerning its impact on cognitive development. The education sector is actively assessing the potential benefits and risks associated with AI technologies in classrooms.

  • 01NYC schools require AI tools to pass a bias and equity review.
  • 02Concerns about AI in education include impacts on cognitive development.
  • 03Policymakers are reconsidering the place of AI in classrooms.

Jun 17, 2026

NYC schools require every AI tool to pass a bias and equity review before deployment

NYC schools require every AI tool to pass a bias and equity review before deployment

Twenty-nine New York City council members are demanding a two-year halt to AI use in the nation's largest school system, citing student data privacy gaps. Simultaneously, California and other states are tightening AI bias-audit requirements for employers, while educators debate a deeper question: whether AI adopted without guardrails erodes the original human thinking it is meant to support.

  • 01Twenty-nine NYC council members sent a letter on June 9, 2026, calling for a two-year AI moratorium in city schools, citing inadequate student data privacy protections in the Department of Education's drafted guidance.
  • 02California's Civil Rights Council AI regulations, effective Oct. 1, 2025, require employers using automated decision systems to retain related data for four years and face heightened litigation risk if they skip bias audits.
  • 03Educators and practitioners are wrestling with a fundamental design question: whether AI functions as a 'calculator'—executing tasks users already understand—or a 'crane' that extends human capacity into genuinely new territory.

Jun 17, 2026

Explore More Education Technology Insights

Read more expert perspectives from across Education Technology.

Browse Education Technology Hub