Giving Teachers the Confidence and Strategies to Shift Online

Celebrating the leaders and experts that are powering education into the future, host JW Marshall sets out to ask the “right questions” in EdTech to understand the changes in policy and technology that will power our universities, tradeschools, and companies – and drive growth in upskilling certifications.

 

Most teachers had little experience with online teaching when the pandemic began. In just a few days, they were expected to translate the classroom to the internet. Voices of eLearning is always seeking to provide teachers tips and insights on how to transition successfully. Today, JW Marshall has an expert to share her knowledge, Courtney Ostaff. Ostaff literally wrote the book on the subject, as she’s the author of The Teaching Online Handbook.

The discussion began with an origin story and Ostaff’s first online teaching role. She was a grad student, not planning to become an educator when her program head received a grant to teach computers online. “My first experience was reading a book online, and I was terrible. But nobody knew anything about teaching online 20 years ago,” she said.

Her skillsets and expertise grew over the years, and when the pandemic hit, a friend told her she should “write a book,” and she did.

“Some thought they’d just turn the camera on and do what they did in the classroom, and it’s not effective,” Ostaff commented.

In discussing the book, Ostaff mentioned she structured it like she does her classes. She also said, “It’s not as much as what you do in that Zoom session as what happens offline.”

To make offline and online work, she uses content modules, which are digital folders, and there’s one for every week for every class for students.

When asked about the best use of live time, she responded, “Answer student questions and present new material in a way they can grasp it and do their assignments.”

The biggest challenge she and most teachers face is keeping student’s attention. “They can tune you out, and there’s not much you can do about it. I try to create an expectation that it’s going to be a positive experience and keep pinging them to keep their attention every few minutes,” she said.

Having a set structure to class is essential for Ostaff so that it becomes a habit. She also talked about relationships with parents and the importance of it. “Assume that parents will see your lessons. Learn to be respectful of family time, which is why I don’t have weekend homework, and trust them.”

Listen to Previous Episodes of Voices of eLearning Right Here!

Follow us on social media for the latest updates in B2B!

Image

Latest

Drive In, Drive Out: The Rhythm of Metropolis
April 15, 2026

Behind the seemingly mundane choreography of a drive-in lies a broader story about how modern cities script behavior, turning even the simplest actions into rehearsed routines. What looks like repetition is really a quiet testament to systems designed for flow and control, where efficiency often outweighs individuality. In places like Metropolis, the rhythm of…

Read More
telemetry
Visibility at Scale: How Data, Telemetry, and IT Architecture Enable High-Performance Data Centers
April 14, 2026

As AI infrastructure scales at an unprecedented pace, the complexity of managing data center operations has shifted from purely physical challenges to deeply digital ones. Today’s facilities generate enormous volumes of telemetry, and industry estimates suggest hyperscale and AI data centers produce millions of data points per second. At that scale, visibility is no…

Read More
healthcare
The Early-Stage Playbook for Healthcare Founders: Credibility, Founder Mindset, and Real Market Fit
April 13, 2026

Healthcare innovation is having a moment. With over 500 startups applying annually to leading accelerators like Health Wildcatters, the sector is seeing a surge of founders eager to tackle inefficiencies in care delivery, diagnostics, and patient experience. At the same time, digital health is regaining momentum—after a period of market correction, funding went up…

Read More
apprenticeship degree
Career-Connected Health Care: Why the Apprenticeship Degree Is the Future
April 13, 2026

Hospitals across the country are feeling the strain—too many open roles, not enough trained professionals, and a growing gap between what students learn and what the job actually demands on day one. Training is getting more expensive, timelines are stretching, and healthcare leaders are being forced to rethink how new clinicians enter the field….

Read More