On this episode of MarketScale’s Education & Technology Podcast, the multigenerational workforce of today and the workplace skills of tomorrow were the topics of conversation.

Joining the podcast were the founders of Hungry Workhorse, an e-learning partner of CYPHER LEARNING in the Phillipines, Kay Calpo Lugtu, COO, and Rey Lugtu, President and CEO.

Their consulting firm helps business with strategy and technology and maintaining relevancy in today’s age of digital. They had a lot to say about the multigenerational workforce and the skills they need to have now and in the future.

Calpo Lugtu felt today’s multigeneration workforce posed as many opportunities as it did challenges. Boomers, Calpo Lugtu noted, need more time to adopt specific technological capabilities, where Gen Z workers may adopt the same capabilities more quickly.

Gen Z workers also tend to work independently, which creates an opportunity to develop collaboration skills which they may lack. R. Lugtu added that each generation in the workplace learns differently, and with rapid changes in technology entering the workplace, training the workforce can’t be done in the same way for everyone.

Both Lugtu’s see the workplace on the cusp of the 4th Industrial revolution, with the rise of AI, IoT, VR, and robotics. Caplo Lugtu said the skills required to meet these challenges and more are empathy, collaboration, and complex problem-solving.

“With collaboration,” R. Lugtu said, “we develop empathy towards each other.” R. Lugtu urged these skills to be taught in the education systems as early as possible. And while teaching these three skills is vital at the education level, companies need to begin training their workers on empathy, collaboration, and complex problem solving now.

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