Buffets are an environment that may not fit into the world’s “new normal.” With tight lines, open-air food, and the sharing of utensils, buffets don’t lend well to COVID curtailing efforts. Caesars Entertainment has taken note and acknowledging the fall of the buffet, a fact some competitors are choosing to ignore. The brand announced it would do away with its buffets in the wake of a deal announcing a merger with Eldorado Resorts.
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Business Casual hosts Daniel Litwin and Tyler Kern consider the future of buffets, not just at Caesars Resorts but on the Las Vegas strip and beyond. As casinos find their new place in the post-pandemic economy, there is no room in the business for products and marketing initiatives that don’t turn a profit.
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