Driving Restaurant Connectivity and Innovation

December 29, 2020
Barbara Castiglia

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.

On this episode of The Main Course, host Barbara Castiglia chats with Eric Symon, Director of the Enterprise Process Innovation Center & Food Services Group at Panasonic System Solutions Company of North America. They delve into the past, current and future of restaurant technologies, the changes the pandemic has brought about, the technology that enables faster consumer throughput while limiting equipment failures (whether it’s AI that anticipates demand, enabling kitchens to prepare and serve food more quickly, or IoT that monitors devices and identifies glitches before they fail) and will ultimately lead the way to the industry’s recovery, the balance of actionable data versus privacy concerns, and more.

“I think ‘connected restaurant’ today means kind of one thing to us, but we see that evolving over time into really what’s going to be a smart restaurant kind of concept where everything is connected—you have a single hub with a point-of-sale system, and you apply technologies like AI and IoT to help with everything from food preparation to maintenance and management of all the devices as well.”

A New Episode is Served Up Every Tuesday!

Recent Episodes

grocery prices
View episode

As recent reports highlight a cooling in overall inflation rates, the grocery sector tells a different story. Over the past three years, grocery prices have surged by 21%, outpacing the general inflation rate of 18% during the same period. This divergence is particularly pronounced in certain food items, where price increases have reached as…

Aldi's massive expansion Experts Talk Roundtable
View episode

Grocery chain Aldi recently announced plans to add 800 new stores in the U.S. within five years, focusing on the Northeast, Midwest, western U.S., and Southern California, with a debut in Las Vegas. In the Southeast, Aldi’s massive expansion plans include converting a whopping 400 Winn-Dixies and Harveys locations into Aldi stores, starting with about…

impact of AI
View episode

What is the impact of AI in serving as the architecture for reshaping industries and bolstering their competitive edge, particularly in the retail, C-store and restaurant sectors? In Episode 2 of IQ Talk, host Daniel Litwin engages in a dynamic conversation with Steve Habermas, Chief Product and Technology Officer for DTiQ. Together, they delve…