The Main Course

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.

Episodes

A Better Way to Close Your Tab

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Technology is an ever-increasing presence in restaurants. Over the past year, restaurants have scrambled to move to contactless services to help prevent the […]

Fogo de Chão’s CEO Plans to Reenergize Experiential Dining

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Experiential dining has always been a special segment combining outstanding service, unique moments, and delicious food. But it came to a halt during […]

Restaurant Hygiene Standards Should Remain High Even After the Pandemic Fades

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Restaurants have always placed importance on hygiene. With local, state, and federal guidelines, it was top of mind. However, the pandemic shifted it […]

What’s Inside New Hybrid Ghost Kitchens

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Ghost kitchens are now part of the vernacular, as delivery became the go-to for restaurants during the pandemic. Those trends, coupled with the […]

Why Restaurants Should Tap Into the Meatless Monday Movement

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Meatless Monday, first introduced in 2003, is a movement that’s still going strong. This global campaign seeks to encourage consumers to cut out […]

Ecommerce’s Role in the Booming Global Coffee Industry

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The pandemic briefly took away one of the world’s beloved institutions – the coffee shop. As the world opens up, the opportunity to […]

A Future of Meat without Animals? It’s Closer than You Think.

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Paul Shapiro is not your average entrepreneur. He is the author of Clean Meat: How Growing Meat Without Animals Will Revolutionize Dinner and […]

How Your Restaurant Can Step Up the Restaurant Experience with Data

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Data and technology are used in restaurants but not used to build relationships. It’s mainly used to track customer purchases, track inventory, scheduling […]

What Does It Mean to Be a Wealthy Franchisee?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Franchising is critical to the restaurant world, but not every franchisee is successful. So, what’s the secret recipe? Franchise expert, speaker, and author […]

Gift Cards Don’t Have to be Boring, Use AR to Virtually Gift an Actual Item

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Technology is a crucial component of restaurant recovery. Augmented reality (AR) has many applications to drive value, especially in personalizing and modernizing the […]

Adding Franchisee Input to Update an Iconic Brand

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Iconic brands create experiences for their customers. That’s the feeling many Californians have about Fosters Freeze, which dates back to the 1940s. Their soft-serve […]

Is Business Dining Ready for a Resurgence?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Is business dining making a comeback after being hit hard by the pandemic? Industry expert and Dinova CEO Alison Galik joined The Main […]

Barbecue Chain Leverages Data to Brighten Customer Experiences

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Main Course is talking barbecue and big data today. Host Barbara Castiglia chatted with Joe Tenczar, Chief Strategy Officer at Sonny’s BBQ. […]

How Did Some Restaurant Chains Grow During the Pandemic?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   How did some restaurant chains grow during the pandemic? They had to pivot and meet new customer demands to answer the consumer question […]

Navigating the Legalities for Restaurants

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Main Course brings a new perspective to the world of restaurants by looking at the legalities involved in operating during a pandemic. […]

Adding Heart to the Franchise Business Model

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Many restaurants suffered big blows during the pandemic, but not Teriyaki Madness. It experienced growth and expansion. So, what’s their secret recipe for success? […]

Restaurants Enjoy Start of Post-Reopening Boom

Restaurants Enjoy Start of Post-Reopening Boom

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Main Course always has a pulse on what’s next for the restaurant industry. For a look at the restaurant industry outlook for […]

How Oracle Empowers Restaurants to Go Mobile with Flexible Technology

How Oracle Empowers Restaurants to Go Mobile with Flexible Technology

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Main Course returns to the topic of restaurant technology, which has been a lifeline for most businesses during the pandemic. But how […]

What Restaurants Need to Know About Cybersecurity

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Providing angles on all types of topics for restaurants is the goal of The Main Course. Host Barbara Castiglia spoke with litigator and […]

Optimizing Restaurant Staffing to Stay Agile in an Evolving Industry

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Main Course seeks to bring listeners insights from every corner of the industry. The topic of this conversation is restaurant staffing. Host […]

Restaurant Operations Guru on How to Win the Takeout Game

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The restaurant guest experience looks remarkably different; however, the pandemic didn’t create the desire for frictionless, easy, and fast to-go ordering. It did […]

Pairing the Playlist with Your Restaurant’s Atmosphere

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Main Course offers listeners lots of sensory experiences, though, most of the time, it’s all about taste and smell. Now, the podcast […]

Mixing Up Beverage-To-Go Programs

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Every great meal needs an equally tantalizing beverage. For a pulse on what’s happening in the world of cocktails, host Barbara Castiglia spoke […]

Reviewing Super Bowl Food Ads: Who Scored?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   TV advertising has evolved to meet the 21st-century consumer, but how do brands really know if they’re effective? Breaking down this question and […]

Keeping up with the Unlimited Demand of Delivery and Curbside

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Off-premise dining was a small segment of table service restaurant. Then it became a lifeline during the pandemic. The Main Course is diving […]

Revamping Restaurants Beverage Programs with Healthier Options

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   While The Main Course loves to talk about food, there’s another part of the menu that restaurants and consumers are seeing evolve too—beverages. While the […]

How AI is Predicting Restaurant Needs

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The restaurant industry leaned on technology solutions in 2020, adopting them at a record pace. The Main Course is always keen to talk […]

How Employees Are Managing Crisis Communications for Restaurants

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Covering all aspects of the restaurant world is what The Main Course is all about. The series has looked at almost every angle […]

Bringing Optimism Back to the Restaurant Industry

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The dining experience has endured a seismic shift during the pandemic. What have experts learned in the last year, and what does the […]

Is the Vegan Takeover of Fast Food Coming in 2021?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Fast food is a multi-billion-dollar industry in the U.S., rooted in convenience and comfort food. But consumers are changing, and […]

Why Burger Flipping Robots are Revolutionizing Quick-Serve Restaurants

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The adoption of robotics and automation has grown across many industries, and food service is starting to embrace it. The […]

Restaurant’s Digital Embrace Enhances Experiences

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Digital channels were already gaining traction in the restaurant industry before the pandemic, but COVID-19 forced many restaurants to adopt […]

Dining Concepts Get Virtual Shakeup

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The food and beverage industry is on the cusp of a revolution. The convergence of technology, a pandemic, and shifting […]

Powerful Digital Presences Are Transforming Foodservice and Hospitality

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Restaurants have always had one primary goal: providing the optimal dining experience that will keep tables filled from open to […]

Is Email the Secret Sauce of Marketing for Restaurants?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   While becoming a favorite local hotspot and enjoying the perks of word of mouth marketing is likely every restaurant owner’s […]

Driving Restaurant Connectivity and Innovation

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry. On this episode of The Main Course, host Barbara Castiglia chats with Eric Symon, Director of the Enterprise Process Innovation Center […]

Creating a (Jamba) Juicy Future

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Whether a business model is successful or not, sometimes revamping just makes sense. For instance, Netflix moved from just distributing […]

How The Halal Guys Grew from a Food Cart to an International Franchise

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   From the wild west chuckwagons that kept cowhands fed as they drove herds of cattle to market, to the lunch […]

What Lies Ahead for the Future of Food Traceability

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   A key component of the FDA’s New Era of Smarter Food Safety Blueprint, the U.S. Food and Drug Administration (FDA) just […]

Identifying the Next Great Restaurant Franchise

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   When you need insight, asking an expert is the right way to go. Which is why Barbara Castiglia, host of […]

From Building Steak Houses to Building the Supply Chain

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The restaurant industry is one of the most resilient, as it’s always changing, evolving, and adapting. COVID, by far, has […]

It’s Time to Bring More Personality to the Restaurant Experience

  Running a restaurant is a lot more than just creating quality food. It’s a dynamic business, impacted by many internal and external factors. Technology has been evolving how restaurants run, and expert Dirk Izzo, President & GM at NCR Hospitality, offered insights on what’s happening now and what to expect. The pandemic accelerated tech […]

A Story of Change: 35 Years of Leading Dunkin Donuts with Robert Rosenberg

  The restaurant industry has always been one of change and the need to adapt. Lessons learned from years of experience can contribute greatly to the next generation of food service entrepreneurs. Robert Rosenberg, former Dunkin Donuts CEO, was at the helm for 35 years, seeing his share of successes and failures. He’s now captured […]

Building a Restaurant Concept That Provides Unique Experiences

  Modern Restaurant Manager Executive Editor and host of MarketScale’s The Main Course Barbara Castiglia was joined for this episode by a guest who’s gone to the dogs – literally. FreeRange Concepts Co-Founder Kyle Noonan has an extensive resume chock-full of experience in the restaurant and hospitality industry and, alongside Co-Founder Josh Sepkowitz, has crafted […]

Driving Restaurant Reopening with Consumer Data

  On this episode of The Main Course with host Barbara Castiglia, Castiglia was joined by Dara St. Louis, Senior Vice President and Founding Partner at Reach3 Insights. St. Louis has been in market research for more than two decades, and she now helps Reach3 Insights accomplish its mission to drive “transformational change that places […]

What are Restaurant Owners Challenges Right Now?

On this episode of The Main Course, host Barbara Castiglia and Mike Whatley, Vice President, State and Local Affairs for the National Restaurant Association, discussed the wide range of challenges facing restaurants during this period of reopening and efforts being made to help owners and operators address them. In particular, the duo tackled how restaurants […]

How Restaurants Can Own Their Digital Ordering Footprint

  Every disruption in an industry starts with a challenge and an idea. Nabeel Alamgir, CEO, and Co-Founder of Lunchbox, has always loved a challenge. He came to the U.S. 15 years ago, not speaking English. What happened next is an entrepreneurial story that everyone can celebrate. He began working at a burger joint run […]

Taking On ‘Toxic Turnover’ in the Modern Restaurant Industry

  On this episode of The Main Course with host Barbara Castiglia, ShiftPixy CEO Scott Absher outlined how his company is making staffing, particularly in the modern gig economy, simpler. ShiftPixy bills itself as “the cure for toxic turnover,” noting a vision to deliver an ecosystem that “enables you to share human capital and never […]

Why Food Safety and Education is More Important than Ever Before

Thanks to several highly-publicized hospitalizations and deaths from improper food handling, food safety has maintained a large presence in public health for several years. However, in the midst of a global pandemic, food safety guidelines become even more crucial for the health of consumers. Barbara Castiglia talks to Francine Shaw, the CEO of Savvy Food […]

What Role Will Technology Play in Restaurant Recovery?

  It’s no secret that the restaurant industry is massively struggling right now due to social distancing orders. Even though restaurants are rapidly attempting to adapt through creative solutions such as offering take-out cocktails, selling groceries and supplies, and creating meal kits—alongside regular takeout orders—many restaurants are struggling to keep their doors open in 2020. […]

Navigating Legal Challenges in the Restaurant Industry

On this episode of The Main Course with host Barbara Castiglia, Pooja Nair, Litigation Partner at Ervin Cohen & Jessup offered her insight into a perhaps less-prominent aspect of the restaurant and foodservice industries – legal challenges. For those starting or running a restaurant, the principle goal and motivation is to serve delicious food and […]

How to Protect Your Business From Liabilities

  With mask mandates becoming a common practice in many public spaces, employers force customer-facing service workers to shoulder the responsibility of policing proper mask-wearing procedures. But is this really fair to them? How can business owners protect their employees in these situations? And how can they protect themselves from potential lawsuits from the Occupational […]

Creating Community and Finding Success in the Crowded Coffee Space: The Main Course

  The restaurant industry is intense, competitive, and ambitious. The coffee and cafe scene is perhaps an even crazier breed of caffeinated chaos. But with over 400 billion cups of coffee consumed per year, the demand and desire for a good cup is not going anywhere. “The Main Course,” dips into the world of coffee […]