How to Put Your Restaurant Franchise’s Growth on the Front Burner

+ more

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.

 

The Melting Pot fondue restaurants are an experiential concept that’s “as much about what’s going on around that fondue pot as it is what’s going on inside the fondue pot,” according to Bob Johnston, Chairman of the Board of Directors for Front Burner. Johnston joined host Barbara Castiglia to discuss the story of The Melting Pot, where Front Burner is headed in the future, and what larger industry trends are on the horizon.

Johnston began his journey with The Melting Pot as a dishwasher and has stayed connected to the brand since. After starting in the “heart of the house,” Johnston moved into customer service and was inspired by the joy restaurants brought to their guests. His older brothers were among the first franchisees for The Melting Pot and their love for the brand and concept led to them buying the company and using franchising to expand into other markets.

Franchising brings quality control questions to the business and that means having the right partner. Johnston looks for partners that aren’t risk-averse but are also sensible enough to use the systems already in place. Franchisees need to be committed to maintaining quality control, but perhaps most importantly they need to have a passion for the smiles they bring to guests. Johnston’s commitment to creating a unique experience for guests is an essential part of the success of The Melting Pot.

A New Episode is Served Up Every Tuesday and Thursday!

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Latest

Distributed Baggage Handling Systems Are the Future of Efficiency and Accuracy
June 14, 2021
When it comes to baggage handling systems (BHS) for airports, efficiency and accuracy are everything. The whole system needs to run on time, and any fault in operations can lead to downtime. Traditionally, airports Read more
The Challenges – and Benefits – of Environmental Compliance In Retail and Logistics
June 14, 2021
When it comes to environmental compliance, regulations continue to get more strict as companies and industries work to reduce their environmental impact. For retail and logistics applications, the intricacies Read more
Enhancing Your Visuals with Full-Chrominance Broadcast Video Cameras with Gina Thompson
June 14, 2021
The latest advances in broadcasting technology allow teams to create fully-virtual sets for their anchors. However, the biggest issue with virtual sets lay in their artificiality. But with the Read more