Cooler News: Ecommerce Grocery Go Live Challenges

 

A June 2020 survey from BMC (Brick Meets Click) and Mercatus USA found that 45.6 million U.S. consumers were online grocery shoppers, a 6% increase from the previous month.

With this new COVID environment, the demand for eCommerce solutions in retail and grocery, specifically, appears to be increasing with no signs of stopping. How do these grocers implement eCommerce solutions to meet the demand while avoiding the pitfalls that can follow such launches?

Joe McMenamin, Director of eCommerce for the grocery industry at KPS Global, offered some food for thought and some solutions for grocers to consider.

No matter the player or selling method, all of the various grocery retailers, be it brick and mortar, online or hybrid, require some means of cold storage. That’s KPS Global’s bread and butter, and McMenamin said it’s allowed him to see what’s happening out there from all sides of the grocery industry.

“This was a path the industry was taking before COVID,” McMenamin said about the grocery industry’s move towards eCommerce solutions.

But COVID accelerated those plans.

“The timeline went from the Fred Flintstone pace to a Space X rocket taking off,” McMenamin noted, adding that some industry players are still trying to create a strategy to deal with the new demands.

On the other side of things, McMenamin said the players with the deeper pockets are spending the money to advance into a more automated and touchless space.

“You see a vast array of dollars and sense, as well as integration, with all of this,” McMenamin said. “It’s a lot for grocers to adapt to, and they’re trying to react as best as possible.”

Be sure to subscribe to our industry publication for the latest news, videos, and podcasts in the Food and Beverage Industry.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Class 8 trucks
Driving the Future at ACT Expo: Windrose Showcases Its Purpose-Built Electric Class 8 Trucks
July 1, 2025

At the ACT Expo, Hammer Down host Mike Bush dives deeper into the future of freight with a hands-on look at Windrose Technology’s electric Class 8 trucks. Joined by Joseph Jaramillo, Driver Supervisor at Talon Logistics, Mike takes a test drive to experience the smooth ride, dual digital displays, and unique features—like advanced regen modes and a…

Read More
ball valve
Zero-Friction Flow: Trillium Launches the Red Point® Non-Contact Rising Stem Ball Valve to Cut Downtime, Boost Safety, and Perform in Demanding Applications
June 30, 2025

Join host Michelle Dawn Mooney for this special episode of FlowCast by Trillium Flow Technologies, as she sits down with Fred Jansen, General Manager of Trillium’s Netherlands facility, and Pepijn Esman, Engineering Manager for Red Point, to unveil the non-contact Rising Stem Ball Valve (RSBV)—a breakthrough engineered for extreme-service applications across oil &…

Read More
student success
The AI-Powered Edge in Education: How LearningClues Is Enabling Student Success with Co-founder and CEO Dr. Perry Samson
June 30, 2025

As AI continues to reshape education, institutions face a growing challenge in ensuring students succeed without compromising engagement or integrity. Today’s college students are often juggling jobs, family, and coursework, leading to limited study time and increased dropout risk. According to the National Center for Education Statistics, 40% of full-time undergraduates and 74% of…

Read More
AI Strategist
Why Enterprises Need an AI Strategist and Why It Should Be a Marketer
June 30, 2025

In this episode of The Marketing AI SparkCast, Aby Varma, founder of Spark Novus, a leading consultancy that partners with marketing leaders to adopt and scale AI responsibly and strategically, talks with Nicola Smith, Senior AI Programs Advisor at Southwest Airlines. They explore how enterprises can move beyond tool experimentation to embed AI into…

Read More