Articles by tag: ECommerce
The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “iClip” to their returned item and place it on […]
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The Fall of Bed Bath & Beyond Cements the Rise of a Competitive Social Media-Driven Retail Industry
As the digital landscape continues to evolve, the retail industry faces an increasingly complex set of challenges. Customer expectations, fueled by a diversity of shopping platforms such as Amazon, Shopify, and various social media networks, have raised the bar for retailers striving to provide a seamless customer experience. That digital landscape is continuing to […]
2022 - Past Episodes
Conquering the eCommerce Return Avalanche
The rise in online ordering during the pandemic created an inevitable side effect: returns. Retail returns rose an average of 16.6% in 2021 versus 10.6% in 2020, according to the National Retail Federation and Appraise Retail. That equals $761 billion in returned merchandise, creating a dilemma for retailers and logistical concerns for shippers. Christine […]
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Black Friday 2022 In-Review: How Did Supply Chain Challenges and Consumer Pessimism Turn into Record Sales?
Black Friday 2022 and its cousin Cyber Monday are now behind us, and boy did they both make waves across retail. Not only did Black Friday’s in-store foot traffic break records according to NRF, but sales numbers seem to show that Black Friday 2022 and Cyber Monday 2022 sales are setting records, with Cyber Monday […]
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Why Amazon Fashion Was the Answer For GAP Expansion
GAP just launched a dedicated storefront on Amazons fashion platform, marking the most recent of big brands turning to Amazon for e-commerce launches. What should onlooking retail businesses make of this trend? Co-Founder of Riverbend Consulting, Lesley Hensell gives her take on the news and highlights why the current cost of innovation could be a major […]
Community Generated Content - KPS Global
What Does Ecommerce Mean in the Grocery Space
In the fast-paced world of e-commerce, grocery retailers grasp the significance of data ownership in driving profitability. This interview at GroceryShop reveals a notable shift in the industry. Grocers now realize the need for direct access and control over their own data, creating opportunities for companies like KPS Global, providing infrastructure and technology solutions to […]
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AmEx Global Pay Brings Ecommerce Convenience to B2B
Multinational payments leader American Express recently launched a mobile-friendly, global pay solution for making local and international B2B payments and transactions. Through this new digital solution, U.S. American Express business customers can send payments funded from their business bank account to their suppliers in more than 40 countries, consolidating the payment experience for SMBs by […]