Articles by tag: ECommerce

Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

returns process

The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “iClip” to their returned item and place it on […]

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The Fall of Bed Bath & Beyond Cements the Rise of a Competitive Social Media-Driven Retail Industry

As the digital landscape continues to evolve, the retail industry faces an increasingly complex set of challenges. Customer expectations, fueled by a diversity of shopping platforms such as Amazon, Shopify, and various social media networks, have raised the bar for retailers striving to provide a seamless customer experience. That digital landscape is continuing to […]

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2022 - Past Episodes
Conquering the eCommerce Return Avalanche

The rise in online ordering during the pandemic created an inevitable side effect: returns. Retail returns rose an average of 16.6% in 2021 versus 10.6% in 2020, according to the National Retail Federation and Appraise Retail. That equals $761 billion in returned merchandise, creating a dilemma for retailers and logistical concerns for shippers. Christine […]

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Black Friday 2022 In-Review: How Did Supply Chain Challenges and Consumer Pessimism Turn into Record Sales?

Black Friday 2022 and its cousin Cyber Monday are now behind us, and boy did they both make waves across retail. Not only did Black Friday’s in-store foot traffic break records according to NRF, but sales numbers seem to show that Black Friday 2022 and Cyber Monday 2022 sales are setting records, with Cyber Monday […]

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Why Amazon Fashion Was the Answer For GAP Expansion

GAP just launched a dedicated storefront on Amazons fashion platform, marking the most recent of big brands turning to Amazon for e-commerce launches. What should onlooking retail businesses make of this trend? Co-Founder of Riverbend Consulting, Lesley Hensell gives her take on the news and highlights why the current cost of innovation could be a major […]

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Community Generated Content - KPS Global
What Does Ecommerce Mean in the Grocery Space

In the fast-paced world of e-commerce, grocery retailers grasp the significance of data ownership in driving profitability. This interview at GroceryShop reveals a notable shift in the industry. Grocers now realize the need for direct access and control over their own data, creating opportunities for companies like KPS Global, providing infrastructure and technology solutions to […]

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AmEx Global Pay Brings Ecommerce Convenience to B2B

Multinational payments leader American Express recently launched a mobile-friendly, global pay solution for making local and international B2B payments and transactions. Through this new digital solution, U.S. American Express business customers can send payments funded from their business bank account to their suppliers in more than 40 countries, consolidating the payment experience for SMBs by […]

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Cyber Resilience: To Protect Corporate Assets, Businesses Must Invest in Cybersecurity Training
April 23, 2024

As cyberattacks occur at increasing frequency, cybersecurity has become a cornerstone of corporate security strategies across all sectors. With businesses increasingly reliant on digital infrastructures, the quality of a company’s cybersecurity training is no longer just an operational requirement — it is a strategic asset. The stakes are high, as a breach can lead […]

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Forming Relationships with Industry Insiders Can Quell Sales Cycles and their Length of Time
April 23, 2024

New companies are facing more and more challenges in the security industry as sales cycles are experiencing lengthier times. One of those reasons is due to the complexity of the security industry itself, along with the unique and special business models every new company will come in with. But there is a solution to […]

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Cyber-first approach
From Bollards to Bytes: Why Security Firms Need to Adopt a Cyber-First Approach
April 23, 2024

How can the security industry effectively navigate the shift from traditional physical security measures to adopting a cyber-first approach in its sales and integration strategies? The transition from physical to digital security solutions was a major theme at the International Security Conference & Exposition West 2024 held earlier this month. On a recent episode of […]

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Security Operations Improvements Will Come Via Worker Empowerment
April 23, 2024

The security industry can harness technological tools to optimize workflows and to help further enhance operational efficiency. Much of that can come via retooling, and educating, the labor force to enhance operations within security and control centers.  In an episode of MarketScale’s premier roundtable discussion show, Experts Talk, previewing major trends for ISC West […]

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Independent Grocers to Build SNAP Ecommerce Programs with New USDA Grant
August 1, 2022

In a win for U.S. consumers and grocers, the U.S. Department of Agriculture’s Food and Nutrition Service is seeking applications for a $5 million competitive grant to help expand the number of independent retailers and grocers accepting supplemental nutrition assistance program (SNAP) benefits for online shopping.   With approximately 41.5 million people participating in the SNAP program […]

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How Will A Decrease in Foot Traffic Impact the In-Store Environment?
February 15, 2022

What is the social and economic impact of declining foot traffic at malls around the country? To get insight into this question the Host of Retail Refined, Melissa Gonzalez, sat down with Karen Bomber, the Vice President of Global Marketing for Honeywell, at NRF 2022 to discuss the direct correlation between foot traffic and the […]

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The Top Six Retail Trends from NRF 2022
January 28, 2022

Retail is ready to apply the last two years of pandemic disruptions to new strategies for success, innovation, and resiliency. That much was clear at the National Retail Federation’s Big Show earlier in January, where even in the face of COVID concerns, retail professionals came en masse to get a pulse on where their colleagues […]

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Cyber Monday Will Be the Big Test for Retailers’ Ecommerce Strategies
November 26, 2021

The holiday shopping season gets its first big test this weekend with Black Friday deals and the welcomed-by-retailers resurgence of in-store shopping and deals. Even if consumers are looking to hit stores bright and early on Friday, the last almost two years of ecommerce acceleration and validation have changed retailers’ omnichannel strategies. Retailers will […]

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Retailers Invested in Fulfillment and Demand Forecasting Post-Pandemic. Will it Pay Off for Black Friday?
November 24, 2021

Black Friday is right around the corner, marking the first climax of the holiday shopping season. As early as last year, retailers have been gearing up for months now for a “normal” Black Friday, working to meet rising consumer demand. One (albeit small sample size) Statista report, conducted by Bain & Company and Microsoft, […]

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How Consumers are Adjusting Shopping Habits for Black Friday 2021
November 16, 2021

Commentary: Black Friday is fast approaching, and lingering on every retailers’ mind is the impact that COVID’s retail closures, supply chain disruptions, and acceleration of ecommerce adoption will have on the outcome of holiday deals and shopping habits. A deciding factor will be how consumers engage with the retail industry’s various sales channels. With […]

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81% of Retailers Planning to Encourage Customers to Shop Online Rather Than In-Store
November 14, 2021

We are at the finish line to prepare for Black Friday 2021, and retailers have been sweating bullets over whether aisle shelves would be stocker or not, and if the supply chain grinch would win the day. As recently as late August, according to research from Emarsys, 46% of global retail marketers considered canceling […]

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How the Supply Chain Can Insulate its Risk for the Holiday Season
November 11, 2021

Key Points: Beaird Solutions shares how to beat supply chain issues. Pandemic caused simultaneous spike in demand and drop in supply. The global economy will bounce back one of two ways. Commentary: Host Jason Schefferstein discussed the rocky supply chain pandemic trends and its future with President David Beaird of Beaird Solutions. With the […]

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One Company Wants to Fix How eCommerce is Built
November 2, 2021

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail.   Transactions are the objective of any business. In those moments, whether online or in-store, the brand […]

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