Articles by tag: ECommerce

The Fall of Bed Bath & Beyond Cements the Rise of a Competitive Social Media-Driven Retail Industry

Bed Bath & Beyond
  As the digital landscape continues to evolve, the retail industry faces an increasingly complex set of challenges. Customer expectations, fueled by a diversity of shopping Read more


decarbonization and sustainability
Navigating Risk and Opportunity in Decarbonization and Sustainability – Part 1 of 2
September 26, 2023

The global conversation has shifted dramatically towards decarbonization and sustainability in recent years. With the world experiencing unprecedented levels of disruption, from 5G technology to the challenges of a pandemic, the urgency to address climate change and its implications has never been more palpable. Although most business leaders see the vision of Sustainable Development […]

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making LTL shipping frictionless
Todd Florence of Estes Express Lines on Making LTL Shipping Frictionless
September 26, 2023

Making LTL shipping frictionless is more than possible; it’s happening today. How can one challenge the status quo and embrace technological transformation in an industry that has historically resisted change? In this captivating episode of Semi-Related, Chris Torrence sets the stage for a riveting conversation with Todd Florence, the Chief Information Officer of Estes […]

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power of consumer insights
The Power of Consumer Insights: Enhance Performance and Customer Loyalty with Data
September 26, 2023

In the latest episode of Retail Refined, conducted at the Retail Influencer CEO Forum 2023, host Melissa Gonzalez explores the transformative power of consumer insights with guest Elizabeth Oates, VP of Consumer Insights at Ulta Beauty. They discuss how data-driven insights can enhance performance, foster customer loyalty, and shape the beauty industry’s future. Oates […]

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All Articles
The Fall of Bed Bath & Beyond Cements the Rise of a Competitive Social Media-Driven Retail Industry
May 26, 2023

As the digital landscape continues to evolve, the retail industry faces an increasingly complex set of challenges. Customer expectations, fueled by a diversity of shopping platforms such as Amazon, Shopify, and various social media networks, have raised the bar for retailers striving to provide a seamless customer experience. That digital landscape is continuing to […]

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Conquering the eCommerce Return Avalanche
December 15, 2022

The rise in online ordering during the pandemic created an inevitable side effect: returns. Retail returns rose an average of 16.6% in 2021 versus 10.6% in 2020, according to the National Retail Federation and Appraise Retail. That equals $761 billion in returned merchandise, creating a dilemma for retailers and logistical concerns for shippers. Christine […]

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Black Friday 2022 In-Review: How Did Supply Chain Challenges and Consumer Pessimism Turn into Record Sales?
November 30, 2022

Black Friday 2022 and its cousin Cyber Monday are now behind us, and boy did they both make waves across retail. Not only did Black Friday’s in-store foot traffic break records according to NRF, but sales numbers seem to show that Black Friday 2022 and Cyber Monday 2022 sales are setting records, with Cyber Monday […]

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Why Amazon Fashion Was the Answer For GAP Expansion
November 21, 2022

GAP just launched a dedicated storefront on Amazons fashion platform, marking the most recent of big brands turning to Amazon for e-commerce launches. What should onlooking retail businesses make of this trend? Co-Founder of Riverbend Consulting, Lesley Hensell gives her take on the news and highlights why the current cost of innovation could be a major […]

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What Does Ecommerce Mean in the Grocery Space
September 27, 2022

In the fast-paced world of e-commerce, grocery retailers grasp the significance of data ownership in driving profitability. This interview at GroceryShop reveals a notable shift in the industry. Grocers now realize the need for direct access and control over their own data, creating opportunities for companies like KPS Global, providing infrastructure and technology solutions to […]

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AmEx Global Pay Brings Ecommerce Convenience to B2B
September 6, 2022

Multinational payments leader American Express recently launched a mobile-friendly, global pay solution for making local and international B2B payments and transactions. Through this new digital solution, U.S. American Express business customers can send payments funded from their business bank account to their suppliers in more than 40 countries, consolidating the payment experience for SMBs by […]

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Independent Grocers to Build SNAP Ecommerce Programs with New USDA Grant
August 1, 2022

In a win for U.S. consumers and grocers, the U.S. Department of Agriculture’s Food and Nutrition Service is seeking applications for a $5 million competitive grant to help expand the number of independent retailers and grocers accepting supplemental nutrition assistance program (SNAP) benefits for online shopping.   With approximately 41.5 million people participating in the SNAP program […]

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How Will A Decrease in Foot Traffic Impact the In-Store Environment?
February 15, 2022

What is the social and economic impact of declining foot traffic at malls around the country? To get insight into this question the Host of Retail Refined, Melissa Gonzalez, sat down with Karen Bomber, the Vice President of Global Marketing for Honeywell, at NRF 2022 to discuss the direct correlation between foot traffic and the […]

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The Top Six Retail Trends from NRF 2022
January 28, 2022

Retail is ready to apply the last two years of pandemic disruptions to new strategies for success, innovation, and resiliency. That much was clear at the National Retail Federation’s Big Show earlier in January, where even in the face of COVID concerns, retail professionals came en masse to get a pulse on where their colleagues […]

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