Taking On ‘Toxic Turnover’ in the Modern Restaurant Industry

 

On this episode of The Main Course with host Barbara Castiglia, ShiftPixy CEO Scott Absher outlined how his company is making staffing, particularly in the modern gig economy, simpler.

ShiftPixy bills itself as “the cure for toxic turnover,” noting a vision to deliver an ecosystem that “enables you to share human capital and never again have the problem of finding and keeping people” thanks to a national workforce of hundreds of operators and thousands of part-time workers.

“ShiftPixy was really founded with the idea of correcting some problems that we noticed in the human capital side [of business] for restaurant operators,” Absher said.

While turnover has always been a part of the restaurant industry, particularly in the case of part-time labor, it was the cresting of 300 or 400% in some cases, that “toxic turnover” ShiftPixy highlights, that necessitated the need for a better solution.

ShiftPixy’s mix of human capital experience among its founders and leaders and gig-economy technology have enabled the company to forge new connections between operators and part-time labor and to leverage human capital to initiate “native or self-delivery” and ghost-kitchen solutions that give operators even more tools for growth and success.

It’s all aimed at empowering operators to better navigate an ever-changing restaurant industry and economy at large.

A New Episode is Served Up Every Tuesday!

Recent Episodes

The second episode of Robot vs. Wild features David Rabinovic, Vice President of Deployment at Vecna Robotics, and Josh Kivenko, Chief Marketing Officer, in a conversation about the ever-changing nature of warehouse environments and what it takes to keep automation aligned with reality. Unlike manufacturing, where operations follow predictable cycles, warehouses are dynamic ecosystems—shifting every…

The third episode of Robot vs. Wild takes a close look at one of the most critical success factors in automation: robot safety. Featuring Michael Bearman, Chief Legal & Safety Officer, and Josh Kivenko, Chief Marketing Officer at Vecna Robotics, this episode explores why safety in automation isn’t just about the robots—it’s about people, processes,…

Episode four of Robot vs. Wild features a conversation between Zachary Dydek, Chief Technology Officer at Vecna Robotics, and Josh Kivenko, the company’s Chief Marketing Officer. The episode explores the advanced technologies behind Vecna’s automation solutions and how engineering and marketing align to deliver scalable, human-centered innovation. Topics include real-time orchestration, autonomous systems, and how…