Coaching is For More Than Just Sports. Healthcare Professionals Need it, Too.

 

Today’s healthcare professionals are dealing with a plague of their own: burnout. It’s a stressful industry with lots of ups and downs. There are many methodologies and strategies to help combat this and build resiliency, but often they don’t hit the mark; the reality is that professionals are leaving the field. On today’s episode, we explore a new type of healthcare training, Care Team Coaching, that uses positive reinforcement and strength-based development to support care professionals, and is a methodology that can have immediate results.

Today’s guest, Janiece Gray, CEO & Founding Partner of DTA Associates, has a long history of healthcare expertise, beginning her career as a social worker then pursuing a master’s degree in healthcare administration, which led her to be involved in the patient experience.

“About 10 years ago, I was working for a healthcare organization, and they had all this data related to the patient experience but weren’t sure what to do with it, so I dug in,” Gray said.

Her desire to help people came full circle in realizing how significant the patient experience is and how it can be improved, which brought her to Care Team Coaching and the desire to look for a better way to enhance the patient experience by supporting healthcare professionals.

“What I found was that training in a classroom setting, although necessary, isn’t sufficient. Real-time observations shared with the healthcare provider and one-on-one feedback take this to the next level. We’re with these clinicians for a few hours observing interactions and then able to deliver specific recommendations so they can improve,” Gray said.

This type of coaching is unlike any other kind of professional coaching in that it’s usually a one-and-done type of event. Clinicians receive verbal feedback and a written report based on the observation, with a coaching approach that emphasizes honesty, constructive criticism, and empowering patients through the physicians.

“Another difference is that the patients really set the agenda of what’s to be discussed, whereas, with something like executive coaching, the person being coached gets to do that,” Gray said.

Give the podcast a listen to learn more about the implementation process of Care Team Coaching, how it really works, how coaches are trained and formed, and why Gray says it’s making a tangible difference in healthcare.

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @HealthMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Latest

Anamorphic
Adapting the SLR Magic of Anamorphic Filmmaking to the Panasonic Lumix Ecosystem Creates Endless Filmmaking Possibilities
March 24, 2023

The Panasonic Lumix System revolutionized independent filmmaking through the convergence of a handheld DSLR style body, larger than video camera sensors for a narrow depth of field, and the versatility and utility of interchangeable lenses.  By being mirrorless and with the use of adapters, a broad gamut of vintage and modern lenses became available for […]

Read More
gap between the real world and the metaverse
AV is Bridging the Gap Between the Real World and the Metaverse at Industry Conferences
March 24, 2023

How is AV helping bridge the gap between the real world and the metaverse? Some of the best examples can be seen in the midst of large-scale trade shows and industry events. For example, ETHDenver, an annual blockchain conference held in Denver, Colorado, hosts more than 20,000 technologists every year to innovate and develop […]

Read More
authenticity
Why Authentic Content Should Be at the Forefront of Your Company’s Marketing Strategy
March 24, 2023

Media today is the most powerful it’s ever been, and with the introduction of new channels to consume it daily, the consumer can become easily overwhelmed with a plethora of choices. How does your channel stand out? Authentic media might be the clickbait. With the likes of TikTok, YouTube, and streaming services like Spotify, […]

Read More