How to Make Smarter Appointments through AI

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The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics.


On this episode of I Don’t Care, with Kevin Stevenson, he talked with Kevin Buckley, Business Automation Executive, at Technologent about Robotic Process Automation (RPA) and artificial intelligence (AI), and how they can increase productivity, cut costs, and increase company growth.

“It isn’t about replacing workers. It’s about making work more efficient” – Kevin Buckley

Technologent is a Global Provider of Edge-to-EdgeTM Information Technology Solutions and Services for Fortune 1000 companies. They help companies outpace the new digital economy by creating IT environments that are fast, flexible, efficient, transparent, and secure.

The duo talked about how the pandemic brought upon the need to cut costs and move to a digital environment more dire. The healthcare industry loses about $150 billion annually due to missed appointments because 88 percent of appointments are still made manually. With an RPA, errors could be reduced and will increase savings.

“It isn’t about replacing workers. It’s about making work more efficient,” Buckley said.

Listen to learn more about how RPA and AI Can improve healthcare systems.

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