What are the Interoperability Challenges our Healthcare System is Facing?

 

As the culmination of more than two decades in the healthcare industry, NextGate released the industry’s first fully managed Enterprise Master Patient Index, or EMPI, in the cloud.

NextGate CTO Dan Cidon joined this episode of I Don’t Care with Kevin Stevenson to talk all things healthcare data.

NextGate’s EMPI looks to deliver providers a single best record for each patient, ensuring these patients are linked to the right data and that they get the best possible care. According to NextGate, which offers its EMPI solution as a service and an on-premise software installation, organizations without an EMPI “have an average duplicate patient record of 18%.”

NextGate’s overarching goal is a simple one – to “deliver better and more efficient care by providing a comprehensive view of each patient.”

It boils down to effectively working with patient identifiers, including social determinants of health, to establish connections between patients and providers.

“There are many use cases for our core product, [the EMPI],” Cidon said. “One of the use cases … is interoperability. You have multiple systems, and they need to talk consistently about a patient even though they have different identifiers. Another common use case is around analytics and trying to meld together lots of different datasets that describe events that are happening about a patient.”

That holistic view help proactively manage patient care, which can lead to better context, better treatment and outcomes.

Catch up on previous episodes of I Don’t Care with Kevin Stevenson!

Follow us on social media for the latest updates in B2B!

Image

Latest

career
The Power of Reinvention: How Debbie Crouse Crafted a Career Across Industries
October 29, 2025

As the modern workforce continues to evolve, conversations around balance, fulfillment, and flexibility are taking center stage. With hybrid work redefining expectations and career paths becoming less linear, professionals are asking deeper questions about what “success” really means. According to Gallup’s latest data, only 31% of U.S. employees were engaged at work in…

Read More
acceptance
Coaching Away the Imposter Voice: Transforming Self-Doubt into Self-Acceptance
October 28, 2025

Authenticity isn’t about perfection — it’s about having the courage to show up as your true self, even when self-doubt creeps in. Many of us wrestle with imposter syndrome, people-pleasing, and the fear of being seen, but real growth happens when we embrace vulnerability and learn to trust our own voice. By letting go of…

Read More
pillars
Discovering Your Guiding Pillars: Aligning Ambition with Wellbeing for a Purpose-Driven Career
October 28, 2025

Success without sacrifice—that’s what more leaders are striving for. As burnout rates climb among high-achieving professionals balancing leadership, entrepreneurship, and family, the question of how to build sustainable success without sacrificing health or identity has never been more timely. Gallup’s research shows that burnout is far from rare: roughly three-quarters of U.S. employees say…

Read More
HR Like a Boss
HR Like a Boss: Building Purpose-Driven, People-Focused, Profitable Teams
October 28, 2025

HR teams are navigating the tension between technology and empathy, discovering new ways to lead with purpose while keeping people at the heart of every transformation. Artificial intelligence, automation, and hybrid work models are rapidly reshaping workplace culture, pushing HR to evolve from administrative oversight to true strategic leadership. As a recent SHRM report…

Read More