How to Create A Strong, Effective Workplace Culture in Healthcare

 

It is one thing to finally clinch that dream job, but if an organization’s workplace culture is unsatisfactory, a dream job can quickly turn into a reluctant daily obligation. On this podcast we learn from workplace culture expert Mary Lipovan of Western Reserve Area Agency on Aging about how health and human services organizations can cultivate better work environments that retain employees and foster growth, innovation, and communication.

“People aren’t in this for the money,” Lipovan said of health and human services workers, “they’re in this because they genuinely want to help people.”

In order to sustain this altruistic motivation to work, an organization must establish strong company values and a clear vision. But, when these defining elements are lacking, employees lose interest and ultimately leave in search of stronger leadership.

Lipovan emphasizes the importance of defining values: “If those aren’t clear and your employees don’t know what they are, there’s always going to be that misalignment and friction.”

But defining values is more than just putting a poster up in the breakroom.

“The shortcuts seem inauthentic and that resonates just as flat as not addressing values at all,” Lipovan said.

Organizations can bring their employees together by providing opportunities that authentically foster community and build relationships. Strong values are key, but Lipovan said organizations need to take it one step further.

Lipovan argues that people should ask “…not only what the values are but how to measure them.”

Lipovan explained how there needs to be a way to determine whether the company messaging is working, and leadership needs to be open to change if it is not working. At the core of this workplace infrastructure is values, vision, and commitment, but an effective means of communication is perhaps paramount to all.

After all, Lipovan says, “Communication is key. Communication keeps the organization healthy.”

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @HealthMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Sarah Dawn talks PayPal Business
Transform Your Payment Processes with PayPal Business Tools
June 23, 2025

Tired of complicated payment systems? Discover how PayPal is simplifying invoicing and payment experiences for small business owners like Sarah Dawn of Swell Little Donuts. See how innovation meets reliability with PayPal’s tailored solutions. Why PayPal Matters Now In an era where seamless transactions can make or break a business, PayPal offers accessible tools…

Read More
leadership resilience
Rewriting the Odds: Leadership Resilience at the Heart of Norberto Orellana’s Rise
June 23, 2025

Economic mobility is often portrayed as a straight climb. In reality, it’s shaped by adversity, identity, and access to opportunity. As research from the University of Michigan notes, mobility requires not only income, education, and employment, but also more intangible resources such as social inclusion and power—the ability to make choices and exert influence….

Read More
revenue growth strategy
Aligning People, Process, and Innovation Creates a Revenue Growth Strategy Built for Long-Term Impact—Not Just Quick Wins in High Trust Industries
June 20, 2025

Law enforcement agencies are under growing pressure to investigate faster, operate smarter, and serve increasingly complex communities. Yet many still rely on legacy systems that slow progress. Private sector partners are stepping in, offering tools that bridge this divide using a focused revenue growth strategy that balances speed, trust, and long-term impact. A recent…

Read More
human-centered
How Human-Centered Design Led to a Startup Accelerator for Education: A Conversation with Transcend Network’s Co-founder Michael Narea
June 20, 2025

The convergence of human-centered design and education innovation is reshaping how edtech ventures emerge and scale. As AI enables hyper-efficiency and bootstrapped entrepreneurship becomes more viable, the real differentiator is empathy—founders who listen deeply to users before building solutions. A McKinsey study of 300 public companies found that design-led organizations significantly outperformed their peers, with…

Read More