How One Agency Works to Solve Elder Abuse, with Sheila Dessau of WRAAA

 

Aging is difficult enough. With old age and declining health, even the most routine tasks become major chores. This is why so many enlist the help of loved ones or assisted living communities as they enter old age. When elder abuse or exploitation occurs, which is more frequent than many might imagine, the repercussions are damning.

Sheila Dessau, Senior Director of Clinical Services for the Western Reserve Area Agency on Aging (WRAAA) is familiar with the pain associated with elder abuse and is seeking to end it in her region.

Dessau reports that 17,579 accounts of abuse, exploitation, and neglect have been reported since July of 2017 to WRAAA’s county department of Jobs and Family Services in the greater Cleveland area.

The dissolution of trust in the family leaves many seniors with nowhere to turn. That is why agencies like WRAAA are so critical.

The WRAAA empowers the community and intensifies its reach through education. It educates its staff and members of the community like lawyers, social workers, judges, attorneys, and family members about how to notice and report signs of abuse in an elder’s life and home with annual consortiums and handy bookmark reminders.

“Nothing beats the personal touch of someone in the home,” Dessau said.

WRAAA works closely with the county protective services department to enhance the reach of their service. They also integrate technology like emergency buttons to give elders an extra step of safety. With education, technology, community outreach, and a dedicated staff, the WRAAA has been working tirelessly to empower Ohio-area elders with the tools to take care of themselves and resist situations of abuse.

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @HealthMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Mental Health Care
Policy, AI, and New Funding Models Are Reshaping Mental Health Care Delivery
April 16, 2026

Mental health care isn’t a new problem—but it’s finally being treated like an urgent one. After years of being sidelined, the cracks in the system are becoming impossible to ignore: overstretched clinicians, long wait times, and entire communities without consistent access to care. In the U.S., the scale is striking—more than one in five…

Read More
promoted
How to Succeed After Getting Promoted: Seeking Feedback, Acting with Intention, and Leading with Perspective
April 16, 2026

Stepping into a leadership role today isn’t just a step up—it’s a shift into constant visibility, where expectations arrive immediately and the margin for error narrows. As organizations flatten structures and demand faster decisions, newly promoted leaders are expected to deliver impact from the outset, often without the space to fully adjust. According to…

Read More
AI in business
A Practical Conversation About AI in Business: From Hype to Real-World Impact
April 15, 2026

Artificial intelligence has moved from buzzword to boardroom priority at a staggering pace. Yet despite widespread adoption, many organizations are still struggling to turn experimentation into measurable business value—some estimates suggest the majority of enterprise AI initiatives fail to scale successfully. As AI becomes “table stakes” across industries, the real challenge is no longer…

Read More
weekly drive-in
Metropolis: Weekly Drive-in
April 15, 2026

Metropolis “Weekly Drive In” reflects a new era of storytelling where AI meets real-world execution, turning everyday field performance into momentum. Centered on genuine conversions and local wins, the series highlights how the company is scaling not just through technology, but through visibility and shared recognition. In an emerging recognition economy, these updates act…

Read More