Get the Message to Guests: Your Properties are Safe and Sound

Sarah
Sarah Dandashy
May 27, 2021
Learn more
digital health Dubai Hermann Elger hospitality hotel Kuala Lumpur Philadelphia Ritz-Carlton Sarah Dandashy Say Yes To Travel Sharecare

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.

 

On this episode of Say Yes To Travel, host Sarah Dandashy sits down with Hermann Elger, the executive vice president of travel, entertainment, and health security at Sharecare, the digital health company that helps people manage all their health in one place. Dandashy has been interviewing hospitality professionals worldwide who have been fighting to stay afloat during the pandemic, talking about the past year and where the hospitality industry goes from here.

“Just letting the traveler know that everyone in the city is on the same page from a health and security perspective.” -Hermann Elger

Elger’s father worked in the hotel industry, so diving into the career path seemed natural. He served as general manager for Baccarat Hotels and Resorts, overseeing operations and the guest experience at luxury properties such as The St. Regis New York and Montage Beverly Hills. He also spent 18 years with The Ritz-Carlton Hotel Company, where he supported the development of new hotels as an opening team leader for The Ritz-Carlton Aspen Highlands, Philadelphia, Dubai, and Kuala Lumpur.

Sharecare popped up on my radar when Los Angeles became the first Sharecare verified city in the United States. This verification process aims to unify messaging from hotel to consumers that the hotels in the area are clean and safe.

“It is a way to build that consistency and consistent messaging from a marketing perspective,” Elger said. “Just letting the traveler know that everyone in the city is on the same page from a health and security perspective.”

Say Yes To Travel has a New Episode Every Thursday!

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

 

Follow us on social media for the latest updates in B2B!

Image

Latest

Baker Tilly
Baker Tilly Bridges Cultures and Markets to Power U.S.–China Business Growth
November 14, 2025

Baker Tilly’s U.S.–based China practice supports Chinese enterprises operating in the United States as well as U.S. companies with Chinese-heritage leadership. Team members such as Beverly Bian, Terry Dickens, and Lucy Ni work with clients ranging from early-stage ventures to major multinational organizations navigating cross-border growth. The practice distinguishes itself through its bilingual capabilities…

Read More
construction
Empowering Excellence: How Rick Ward Elevates Southwest Construction Services
November 13, 2025

In an industry where timelines tighten and jobsite complexities grow by the day, quality assurance has become one of construction’s most defining—and differentiating—disciplines. At its core, QA isn’t just about correcting mistakes; it’s about building systems and people capable of preventing them in the first place. This is especially true in specialized sectors…

Read More
training
Empowering Teams Through a Modern Training Culture
November 13, 2025

Training may be the backbone of any skilled trade, but in waterproofing—where mistakes can compromise entire structures—it becomes a defining competitive advantage. At Southwest Construction Services, the evolution of training reflects a larger industry shift: seasoned crews now rely less on formal classroom sessions and more on hyper-focused, on-site guidance tailored to the…

Read More
quality assurance
Ensuring Excellence: How Quality Assurance Shapes Every Successful Project
November 13, 2025

In an era of rising climate volatility and tighter construction tolerances, waterproofing has quietly become one of the most consequential guardians of a building’s long-term health. Too often, the industry treats it as an afterthought—something buried behind walls, beneath slabs, or under layers of finish—but the truth is that its success or failure can…

Read More
Related
How Hotels Bounce Back From the Unexpected
Software & Technology
How Hotels Bounce Back From the Unexpected
September 4, 2025
sustainability
Healthcare
From Green Initiatives to Guest Loyalty: Building the Future of Hospitality Through Tree Planting and Plastic Cleanup Programs
August 27, 2025

Sustainability is no longer optional in hospitality—it’s the expectation. A recent Booking.com report found that 84 percent of global travelers now prioritize making their trips more sustainable, raising the bar for hotels worldwide. Yet too many properties are still relying on the basics—like towel reuse cards or energy-saving reminders—that guests increasingly see as table stakes….

Read More
youtube marketing
Healthcare
Rank, Reach, and Revenue: Unlock YouTube Marketing Strategies That Drive Hospitality Growth
August 13, 2025

The hospitality industry has weathered enormous shifts in the last five years, from pandemic‑era shutdowns to evolving guest expectations. Although hotels are projected to add over 14,000 employees in 2025, staffing levels are still well below pre‑pandemic (2019) figures. For hotel professionals, visibility and adaptability are critical, not only in operations but in how they…

Read More