Have We Seen a Shift in the Perception of Business Travel?

The COVID-19 pandemic didn’t officially stall all business travel, but much of the world’s business has been conducted remotely for more than a year.

So, with reopening underway, has there now been a shift in the way we perceive the necessity of traveling for business? MarketScale Say Yes to Travel host Sarah Dandashy weighed in.

“Have we seen the shift in the perception of business travel? I think so. I definitely think so.

Very famously, last year, at the end of 2020, Bill Gates actually came out saying that this was the death of business travel. But what we’ve seen since then is, absolutely, we will be going back to business travel now.

It is a longer sort of runway for us to get back to those numbers that we saw before, and maybe we don’t ever quite see the exact same numbers, but I think we will. We are creatures of habit.

People can always argue that in-person meetings are invaluable. So, business travel will certainly rebound. It’s just going to go at a slower pace, especially as, right now, things are still very, very fluid in regards to the pandemic.

At the end of the day, it comes down to liability, and businesses want to be careful what they’re liable for. So, it will come back, it’ll just be that slow sort of recovery. But I know that people are excited to get back out there and to travel for business.”

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

team
Turning Crises into Momentum: CG Infinity’s Rapid Response Consulting in Action
January 29, 2026

When operations hit critical pressure points, even the most carefully planned projects can unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-stakes moments where small mistakes can threaten months of work. CG Infinity’s Rapid Response Consulting team steps in when the pressure is highest, stabilizing operations, restoring momentum, and reinforcing mission-critical initiatives—fast. Jason…

Read More
salesforce
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
January 29, 2026

In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…

Read More
AI adoption strategy
Field Service Growth Depends on Leading With People, Not Just Technology
January 29, 2026

Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…

Read More
commercial leadership
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
January 28, 2026

The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…

Read More