Driving More Honest Discussions in IoT
- The Automation industry is adapting to digital problem-solving through open dialogue, peer-to-peer communication, and being present with customers and colleagues.
- To promote more authenticity and customer-centricity, it is important to be part of the conversation and show up with good intentions.
- Community building is essential for success, and the industry can learn from successful examples like Patagonia and Taylor Swift.
Industry celebrity Nikki Gonzales, Head of Partnerships at Quotebeam and Co-Host of Automation Ladies, joins Getting Smart and opens up on how the Automation industry can have more honest conversations and create more meaningful dialogue together so that they can solve more problems and create better experiences for everyone in the ecosystem.
Despite being a traditionally slow-moving industry, Nikki explains how the industry is adapting to digital problem-solving through open dialogue, peer-to-peer communication, and being present with customers and colleagues.
To get started, Nikki recommends being part of the conversation and showing up with good intentions to promote more authenticity and customer-centricity. She also talks about community building and how the industry can learn from successful examples like Yeti, Patagonia, and Taylor Swift.
Tune in to the podcast to hear more insights from Nikki Gonzales and learn how to “Get Smart” in the Automation industry.
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