Skip to content
‹ Back to IndustriesIndustrial IoT

Navigating Procurement Challenges During the COVID-19 Era

The COVID-19 pandemic has introduced significant procurement challenges across multiple industries, especially in retail, restaurants, convenience, and grocery sectors. Insights from Vixxo executives highlight the increasing complexity of procurement workloads and the necessity for robust data analysis solutions. They emphasize the need for experienced partners to guide these industries through pandemic-related obstacles.

This story was produced through MarketScale. See how Industrial IoT teams put it to work with AI Visibility (GEO).

By Industrial Iot · Business SolutionsConvenienceCovid-19Facilities Management
Share

Key takeaways

01

Pandemic-induced challenges have increased complexity in procurement across multiple verticals such as retail and grocery.

02

Procurement experts are dealing with expanded categories and workloads while facing budget cuts.

03

The necessity for experienced partners and data-driven solutions is crucial for addressing procurement issues.

Free workspace

Turn your Industrial IoT expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

It’s no secret the pandemic’s brought many economic and logistic challenges to every single industry. On this installment of Get Your Fix, Vixxo’s Sr. VP of Sales & Marketing, Rick Upton, and the VP of Solutions Architecture, Michael Sutherland, focused their attention on four specific verticals (retail, restaurants, convenience, and grocery.)

What procurement challenges do these verticals face, how have these issues intensified since the COVID-19 pandemic, and how can robust data analysis help procurers tackle these challenges?

“There is a lot of complexity that everyone in procurement is dealing with,” Upton said. “Everyone has a growing workload with continued cuts. They are trying to do more with less.”

“I see procurers taking on more and more categories,” Sutherland added. “Where they may have been on the re-sale side, now, potentially, they are focusing on the not for re-sale side. Instead of buying goods and services and fixtures, they’re challenged with whole new categories.”

While Sutherland knows the procurers Vixxo partners with are up to the challenge, they are looking for guidance.

Looking at vertical specific challenges, the wide variety of offerings in grocery stores is a big one. The grocery store is akin to the retail experience, with many dining options and delivery services layering complexity into the procurement department.

In addition to adding COVID-19 to the mix, stocking issues and finding new ways to make the grocery experience safe are the new concerns.

“I think grocery stores face certain procurement challenges that are spilling over to facilities,” Sutherland said.

And while convenience, retail and restaurants all share similarities to the challenges faced by grocery stores, each one has its unique procurement issues to solve.

One constant remains: they all need experienced partners to guide them through this pandemic and help create solutions that will give procurement the tools they need to be successful and innovate.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Industrial IoT starts with a company putting its controls engineers, plant-floor specialists, and integration partners on the record. Buyers are already reading this topic. The only question is whose experts they find.

Plant and controls buyers research deep before contact, and your engineers get to shape that research.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

II
Industrial Iot
B2B Weekly

The week in Industrial IoT, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Industrial IoT: are you visible to AI?

Before they reach out, Industrial IoT buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Industrial IoT expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your controls engineers, plant-floor specialists, and integration partners into the articles, video, and social content Industrial IoT buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Industrial IoT Insights

Mapbox says Traffic 2.0 gets arrival times right on 98% of trips

Mapbox says Traffic 2.0 gets arrival times right on 98% of trips

Mapbox says Traffic 2.0 gives accurate ETAs on 98% of trips. For logistics and field teams, the value is fresh road and place data AI agents can act on.

  • 01Traffic 2.0 claims accurate ETAs on 98% of trips, a vendor figure fleet teams can benchmark against ETA accuracy on their own lanes.
  • 02An AI agent that reroutes a driver is only as useful as the traffic data underneath it; Mapbox's agentic mapping engine processes anonymized movement data from over 45,000 applications.
  • 03The Places API, now in public preview, combines business listings with entrances, building footprints, operating hours and visitation patterns; leaving preview is one signal to watch.

Sep 28, 2026

Telit Cinterion shows LTE-linked RTK GNSS demo; 1–2 cm in testing

Telit Cinterion shows LTE-linked RTK GNSS demo; 1–2 cm in testing

At The Things Conference in Amsterdam, Telit Cinterion demonstrated a CMB100 LTE Cat 1 bis kit feeding Swift Navigation correction data into its SE868K5-RTK receiver. The receiver averaged 1-2 centimeters in testing. In a finished product, performance still depends on signal level and antenna quality.

  • 01The CMB100 cellular setup fed Skylark Nx RTK corrections to the SE868K5-RTK receiver, which averaged 1-2 cm in testing.
  • 02Demo figures come from controlled testing; the receiver's own launch materials say final performance depends on signal level and antenna quality, so product enclosures and antenna placement need their own validation.

Sep 27, 2026

Toyota estimates 1T yen/year for automation from 2028

Toyota estimates 1T yen/year for automation from 2028

Toyota told investors factory automation could cost about 1 trillion yen ($6.4 billion) a year from 2028 across Toyota, group companies and major suppliers, CNBC reported. Toyota also said it could take roughly 400,000 robots. The company has not committed to the spending or said how long it would run, CNBC reported.

  • 011 trillion yen ($6.4 billion) per year estimated spending on factory automation starting 2028
  • 02About 400,000 robots needed across Toyota, group companies and major suppliers including replacements and new installations
  • 03Automation scope covers industrial robots, automated material handling, and future human-robot collaboration on factory floors

Sep 23, 2026

Explore More Industrial IoT Insights

Read more expert perspectives from across Industrial IoT.

Browse Industrial IoT Hub

About the Experts

II
Industrial Iot
RU
Rick Upton

Sr. VP of Sales & Marketing

Vixxo

MS
Michael Sutherland

VP of Solutions Architecture

Vixxo

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Industrial IoT and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512