My Care Village
Americans have seen firsthand the devastation the coronavirus has brought to their community. However, there’s another looming threat overtaking this country: the secondary impact on mental health as a result of the pandemic. Joining UPIC Health CEO Mary Tucker today to share their insights are Bill Smith, founder of the mental health advocacy organization Inseparable,…
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Healthcare
How to Manage Revenue Losses Due to COVID-19 While Continuing to Supply Essential Community Services.
The most prominent topic in healthcare today is COVID-19. All healthcare areas felt the pandemic’s effects, and no practice was immune to the financial challenges resulting from the virus. Mary Tucker, CEO of UPIC Health, brought together a panel of healthcare experts to discuss these challenges and get some insights on how practices can…
Healthcare
How UPIC Health Is Supporting Healthcare
Lying in a hospital bed, recovering from a near-fatal heart attack, Mary Tucker had an idea. She saw hospital personnel shuffle in and out of her room with her health information that wasn’t swiftly shared and saw inefficiencies that up-to-the-moment technology could help solve. Firsthand, Tucker saw opportunities that existed for improvement. For this premiere…
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How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span multiple teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…
When Building Beats Buying: A Smarter Approach to Salesforce Decisions at CG Infinity
Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, ensuring specific requirements are met without adding unnecessary cost or complexity. That balance is a hallmark of how Mike Reeves, Vice President…
How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…