Continuously Training a Workforce is Key if the Telecom Industry Wants to Aim For Network Reliability

September 20, 2023


Unprecedented connectivity thrives in today’s world and the evolution of networks and network reliability has never been more dynamic. With 5G rolling out en masse and the Internet of Things (IoT) expanding its reach, the telecom industry is at the heart of this transformation. However, a critical factor often overlooked is the importance of continuous education for network professionals. According to a survey by Deloitte, 82 percent of organizations report a skills gap in technology-related roles, emphasizing the stakes for network reliability and resilience.

So, what role does technical education play in maintaining robust networks? And why is upskilling your team not just a “nice-to-have” but a must-have?

In a new episode of Wavelengths, host Daniel Litwin, “the voice of B2B,” talked to Charles Dillard, the Training Manager for Amphenol Broadband Solutions, about the importance of technical education for network reliability. On the show the two explored the growing importance of network reliability. They further explored the role that continuous training plays in keeping the workforce updated on emerging technologies.

The conversation between Litwin and Dillard also touched on:

  • How with emerging technologies like 5G and IoT, the telecom networks are becoming increasingly complex. The stakes for maintaining a robust network have never been higher.
  • The importance of a well-trained workforce, which can make the difference between seamless service or a catastrophic failure.
  • Keeping the workforce updated with new technologies that directly impact network reliability, which is also crucial for maintaining reliable services.

Charles Dillard is a seasoned expert in training within the telecom industry. He has over two decades of experience and is the Training Manager for Amphenol Broadband Solutions. His expertise spans both technology and the importance of human capital in the ever-changing telecom landscape. He has been instrumental in spearheading education initiatives within Amphenol Broadband Solutions to ensure the workforce is prepared for the technological advances that lie ahead.

Article written by Alexandra Simon.

Recent Episodes

View episode

In a timely and important episode about the deployment and execution of federal Broadband Equity, Access, and Deployment (BEAD) funding, several telecommunications experts weighed in on the program’s future. With 2023 coming to a close, this conversation about BEAD comes at the right time as it marks a year filled with substantial updates and progress…

IoT security
View episode

Since the introduction of smart devices, the world has increasingly become dominated by interconnected devices but IoT securitydemands are also growing. The “connected home” has shifted from what was once a futuristic concept to reality. With the global smart home market projected to reach $135.3 billion by 2025, the conversation around the security of these…

revolutionizing connectivity
View episode

Is Fiber revolutionizing connectivity to bring 5G, IoT, and smart cities into the next decade of technological advancements? Understanding the interplay between 5G, IoT, and smart cities cannot be overstated in this rapidly evolving landscape of global connectivity and digital transformation. The International Telecommunication Union (ITU) projects by 2025, 5G networks will envelop 40%…