When it comes to operations center solutions, some vendors may handle the audiovisual needs of the center, while others may be console manufacturers. Constant Technologies offers both, providing a complete solution for your operations center. Heather Conover, Senior Project Manager at Constant Technologies, joined this episode of Mission Critical to discuss the needs of operations centers and how Constant provides a turnkey solution.

One of the essential factors in operations center design is recognizing the needs of the operators who work long shifts. The day-in, day-out, 24/7 use of these rooms require comfort and durability in the console furniture they will utilize in the room, said Conover. In terms of the AV systems, they, too, must be able to handle the rigors of a round-the-clock environment.

“Not only does all the equipment need to be robust,” Conover said, “but it needs to be easy to operate.”

Conover noted that each operations center has its own unique needs, and these rooms come in all shapes in sizes. Constant Technologies’ goal is to create a total solution that puts together the right equipment and furniture designed to meet the specific needs of the customer.

“We’re not trying to push a product that may or may not meet a customer’s needs. We’re trying to find out what works best them in bringing that system together,” Conover said.

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