Transforming Levi’s Times Square Store into a Digital Signage Staple with D3 LED & Reflect Systems

 

On this episode of the Pro AV Podcast, we decided to step away from conversation around trends in technology and industry culture to instead profile one specific project, which reflects what’s making the best technology and the latest industry shifts so powerful. Final deliverables in Pro AV tend to lean toward bigger and better, and what better captures both than digital signage on Times Square. Every day and every minute in that five-block stretch of New York City is a battle for people’s attention. This was at the forefront of the Levi’s team’s minds as they planned the opening of their largest flagship store in November of 2018.

How did they deliver on some of the most engaging digital signage and user experience on Times Square? To unpack this project, we spoke with the CEOs of the companies who made it possible. We sat down with Lee Summers, Chief Executive Officer of Reflect Systems, and George Pappas, Chief Executive Officer of D3 LED, to get their thoughts on inspiration, details of the project, and what kind of idea-to-design challenges they faced during such a large makeover.

Both Pappas and Summers point to exceptional pre-production and vision being what led this Levi’s project to success. To turn their store into something dynamic that reflected their product offering, branding image, and stayed fresh for customers, D3 and Reflect had to leverage cutting edge technologies to get to the “why” of the project instead of getting lost in visuals for visual’s sake.

More than anything though, this project is a perfect representation of a collaborative future for the industry. AV companies often lean into their competitive tendencies, and understandably so, wanting to be first to market or have their name attached to the next big project. But for D3 LED and Reflect Systems, collaboration was the key to success, playing off of each others’ strengths to bring Levis’ competitive installation in the heart of New York to life.

“Whenever I saw New Years Eve, and the countdown, and you saw that store right behind the stage, and what an impact that brand is making globally and has for the last hundred plus years, it’s just exciting to be a part of that,” Summers said.

For the latest news, videos, and podcasts in the Pro AV Industry, be sure to subscribe to our industry publication. A new episode of the Pro AV Show drops every Thursday.

Follow us on social media for the latest updates in B2B!

Twitter – @ProAVMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

creative career
Crafted Journey How To: Building a Creative Career Across Scripts, Stages, and Sound
June 8, 2026

Creative careers rarely move in a straight line, especially for writers working across stage, screen, audio, books, and independent film. Sustaining that kind of life often means finding opportunities wherever they appear, building a strong network, staying open to different formats, and saying yes to collaborations that can lead somewhere unexpected. The stakes are…

Read More
EMR
EMR Strategy, Consulting, and Career Pivots with MedSys Co-Founder Mark Embry
June 8, 2026

Electronic medical records (EMRs) have moved from a back-office upgrade to a frontline determinant of care quality, clinician burnout, and hospital economics. With U.S. hospitals often spending tens to hundreds of millions—sometimes exceeding $100 million—on EMR implementations, the stakes have never been higher for getting both the technology and the human adoption right. As…

Read More
radiology
Growing Without Compromise: How Vision Radiology Balances Scale, AI, and Clinical Quality
June 4, 2026

Radiology sits at the center of a modern healthcare squeeze: imaging volumes are climbing, hospitals need faster reads, and there simply are not enough radiologists to meet demand the old way. At the same time, remote work and AI are reshaping what a clinical practice can look like. The challenge is no longer whether…

Read More
Radar
Physical Retail’s Next Infrastructure Layer: Item-Level Intelligence with Radar
June 4, 2026

Physical retail is under pressure to become as measurable and responsive as e-commerce. While retailers have spent years optimizing digital channels with real-time data, store teams have often had to make decisions with incomplete inventory visibility and delayed operational signals. That gap matters because stores still account for 80% of U.S. retail sales, making…

Read More