Transforming Levi’s Times Square Store into a Digital Signage Staple with D3 LED & Reflect Systems

 

On this episode of the Pro AV Podcast, we decided to step away from conversation around trends in technology and industry culture to instead profile one specific project, which reflects what’s making the best technology and the latest industry shifts so powerful. Final deliverables in Pro AV tend to lean toward bigger and better, and what better captures both than digital signage on Times Square. Every day and every minute in that five-block stretch of New York City is a battle for people’s attention. This was at the forefront of the Levi’s team’s minds as they planned the opening of their largest flagship store in November of 2018.

How did they deliver on some of the most engaging digital signage and user experience on Times Square? To unpack this project, we spoke with the CEOs of the companies who made it possible. We sat down with Lee Summers, Chief Executive Officer of Reflect Systems, and George Pappas, Chief Executive Officer of D3 LED, to get their thoughts on inspiration, details of the project, and what kind of idea-to-design challenges they faced during such a large makeover.

Both Pappas and Summers point to exceptional pre-production and vision being what led this Levi’s project to success. To turn their store into something dynamic that reflected their product offering, branding image, and stayed fresh for customers, D3 and Reflect had to leverage cutting edge technologies to get to the “why” of the project instead of getting lost in visuals for visual’s sake.

More than anything though, this project is a perfect representation of a collaborative future for the industry. AV companies often lean into their competitive tendencies, and understandably so, wanting to be first to market or have their name attached to the next big project. But for D3 LED and Reflect Systems, collaboration was the key to success, playing off of each others’ strengths to bring Levis’ competitive installation in the heart of New York to life.

“Whenever I saw New Years Eve, and the countdown, and you saw that store right behind the stage, and what an impact that brand is making globally and has for the last hundred plus years, it’s just exciting to be a part of that,” Summers said.

For the latest news, videos, and podcasts in the Pro AV Industry, be sure to subscribe to our industry publication. A new episode of the Pro AV Show drops every Thursday.

Follow us on social media for the latest updates in B2B!

Twitter – @ProAVMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

team
Turning Crises into Momentum: CG Infinity’s Rapid Response Consulting in Action
January 29, 2026

When operations hit critical pressure points, even the most carefully planned projects can unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-stakes moments where small mistakes can threaten months of work. CG Infinity’s Rapid Response Consulting team steps in when the pressure is highest, stabilizing operations, restoring momentum, and reinforcing mission-critical initiatives—fast. Jason…

Read More
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
January 29, 2026

In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…

Read More
AI adoption strategy
Field Service Growth Depends on Leading With People, Not Just Technology
January 29, 2026

Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…

Read More
commercial leadership
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
January 28, 2026

The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…

Read More