MEASURING THE ROI AND STAYING POWER OF A SELF-SERVICE KIOSK RESTAURANT DEPLOYMENT

For the average fast food restaurant, the decision to invest in new technology can’t be taken lightly. With most establishments already battling small margins, there are some key considerations in moving ahead with the modern innovations available. For example, deciphering the complexities of ROI and projecting the length of time to recover investments are important steps.

One popular option, the self-service kiosk by ZIVELO, is a promising choice.  Some major chains using this technology have seen an increase in average purchases of 20 to 30% over traditional ordering, while others report percentages as high as 50 to 60%. Studies reveal that just a few seconds’ reduction in service time can translate to big money over the long haul. While popular thinking is that companies hope to reduce the number of employees by using self-service kiosks, the reality is that those employees actually are redirected to other, more critical tasks.

This transition has created more efficient organizations with higher customer and worker satisfaction in addition to increased revenues. ZIVELO clients, in fact, have seen a boost in earlystage kiosk adoption when partnering a human “kiosk coach” with self-service kiosks to encourage customer interaction. This reduces anxiety and the learning curve while building customer relations. There is a diversity of important but less obvious benefits, as well. Customers can order food without feeling embarrassed, for example, and nutrition information labeling is made more accessible.

And with the tech-savvy younger generation, the technology created and implemented by ZIVELO paves the road to a brighter future for QSRs and their customers.

Download the full PDF here.

Read more at https://www.zivelo.com/

Follow us on social media for the latest updates in B2B!

Image

Latest

Ace Gardner and Jacob Lewis discuss NIL Deals and Transfer Portals
NIL Deals and Transfer Portals are Also Impacting College Staff and Their Roles
May 23, 2024

College sports is undergoing a significant transformation with the advent of Name, Image, and Likeness (NIL) rights and the increasing prevalence of transfer portals. These changes are reshaping how college staff operate, presenting both opportunities and challenges. With the rise of NIL deals and transfer portals, understanding the behind-the-scenes impact on college coaching staff…

Read More
sales process automation
The Future of Business Success Lies in Real-Time Feedback and Sales Process Automation
May 22, 2024

Amid the rapid pace of technological advancements, sales processes are undergoing significant changes. Companies are increasingly pressured to enhance efficiency, accuracy, and customer satisfaction. According to Forrester’s 2023 report, a staggering 90% of global business buyers experienced stalled purchasing processes due to economic headwinds, emphasizing the importance of price transparency and the need for…

Read More
thaly palanisamy as new president
Stenograph, LLC Announces Thaly Palanisamy as New President
May 22, 2024

Stenograph, LLC is pleased to announce Thaly Palanisamy as president. In his role, Mr. Palanisamy will guide Stenograph in executing its strategic vision: Empowering the capture, preservation, and accessibility of verbatim records. “Thaly’s leadership skills, combined with the Stenograph strategy deployed by our talented team, will ensure success as we charter our course for the…

Read More
rightnow media
Excellence Culture – Brian Mosley
May 22, 2024

“I like your word excellence better than greatness, because you don’t have to sacrifice everything in order to be excellent” – Brian Mosley Those were the words of Brian Mosley (President of RightNow Media) as we discussed the balance of family and leading an organization that is impacting people all over the world. If you…

Read More