Retail Legends
Designed for retail leaders and retail lovers alike, the RETAIL Legends podcast is designed to provoke thoughts, challenge ideas, encourage growth and, most importantly, offer leadership and insight to help retailers be both prepared and proactive to retail’s always evolving and constantly demanding needs. For a good chunk of Americans, the slow trudge out…
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How to Harness AI to Craft a Unique Customer Experience: Retail Legends
Welcome to this week’s episode of the Retail Legends podcast. This program’s mission is to provoke thoughts, challenge ideas, encourage growth, and offer leadership and insight to promote prepared and proactive retail. Host Nicole Leinback Reyhle kicked things off at the National Retail Federation’s 2020 Vision Big Show in NYC with interviews with Brian…
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Driving Frontline Efficiency and Customer Experiences in Retail: Retail Legends
On this episode of Retail Legends, host Nicole Leinbach Reyhle was joined by Brett Patrontasch, co-founder of mobile-based workforce management app Shyft, and Astound Chief Experience Officer Andrew Leibowitz. Patrontasch and Reyhle spoke at length about how Shyft is working to engage hourly staff members and drive frontline efficiency for retailers. Specifically, Patrontasch highlighted…
Podcast Network
Retail Legends: Introducing A New Retail Podcast
Designed for retail leaders and retail lovers alike, The Retail Legends podcast is designed to provoke thoughts, challenge ideas, encourage growth and, most importantly, offer leadership and insight to help retailers be both prepared and proactive to retail’s always evolving and constantly demanding needs. From consumer expectations to store marketing strategies, operational tactics and…
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Buy, Build & AI: Your New Software Strategy for Energy Leaders
Energy companies are running into a hard truth: the old “buy vs. build” debate no longer fits today’s reality—especially as AI moves from experiment to expectation. A modern software strategy must now account for cloud-native, modular ecosystems, where open APIs, integrations, and AI-ready interfaces determine how quickly teams can launch, adapt, and scale. Early…
Lights, Camera, Authenticity: Why Trusting Your Voice Is the Most Radical Move in Filmmaking Today
The entertainment industry is at a crossroads, where questions of access, authorship, and technological disruption are reshaping who gets to tell stories—and how those stories get made. From the rise of AI-assisted tools to ongoing conversations about representation and gatekeeping, filmmaking today is as much about identity and equity as it is about craft….
May the Agentforce Be With You: AI in Energy Services
Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…
Nightmare on Revenue Street: Energy Billing Edition
Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…